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Claims Trainee Jobs in Riverside, NJ (NOW HIRING)

The Claims Advocate supports clients through the claims process by reporting, monitoring, and facilitating communication between the client and insurance carrier. This role focuses on timely claim ...

Claims Supervisor

Norristown, PA · On-site +1

$73K - $113K/yr

The WC Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of the claims department and CorVel. This role is ...

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Claims Trainee information

See Riverside, NJ salary details

$29.3K

$32.8K

$35.4K

How much do claims trainee jobs pay per year?

As of Aug 13, 2026, the average yearly pay for claims trainee in Riverside, NJ is $32,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,300.00 and $34,300.00 per year, depending on experience, location, and employer.

What is the difference between Claims Trainee vs Claims Adjuster?

AspectClaims TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the region
Work EnvironmentTraining programs, supervised settings, office or remoteFieldwork, office, or remote; handling claims directly with clients and providers
Employer & Industry UsageInsurance companies, training roles for entry-level claims positionsInsurance companies, claims departments, adjusting claims for damages or losses

Claims Trainee roles are entry-level positions focused on training and learning the claims process, often under supervision. Claims Adjusters handle actual claims, assess damages, and make settlement decisions. While Claims Trainees are in a learning phase, Claims Adjusters are responsible for managing claims independently once trained.

What is a claims trainee?

Claims Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, process, and settle insurance claims. They typically work under the supervision of experienced adjusters or managers and receive on-the-job training to understand company policies, claims procedures, and relevant legal regulations. Claims Trainees investigate claims, communicate with policyholders, and gradually take on more responsibility as they gain experience. This role is often a starting point for a career in claims adjusting or insurance management.

What are the key skills and qualifications needed to thrive as a claims trainee?

To thrive as a Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and basic knowledge of insurance principles. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications such as AIC (Associate in Claims) is beneficial. Strong attention to detail, effective communication, and a customer-oriented mindset are standout soft skills for this role. These competencies are crucial for accurately evaluating claims, ensuring customer satisfaction, and supporting efficient claims resolution.

What are some common challenges a claims trainee might face during their initial training period?

As a Claims Trainee, one common challenge is quickly understanding complex insurance policies and regulations while handling real claims. Trainees often need to develop strong attention to detail and effective communication skills to gather information from claimants and collaborate with more experienced adjusters. Balancing training sessions, shadowing opportunities, and managing a growing caseload can feel overwhelming at first. However, most organizations provide mentorship and structured support to help trainees build confidence and proficiency as they progress.
What are the most commonly searched types of Claims jobs in Riverside, NJ? The most popular types of Claims jobs in Riverside, NJ are:
What are popular job titles related to Claims Trainee jobs in Riverside, NJ? For Claims Trainee jobs in Riverside, NJ, the most frequently searched job titles are:
What cities near Riverside, NJ are hiring for Claims Trainee jobs? Cities near Riverside, NJ with the most Claims Trainee job openings:
Infographic showing various Claims Trainee job openings in Riverside, NJ as of August 2026, with employment types broken down into 1% Internship, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $32,824 per year, or $15.8 per hour.

$50K - $59K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago


Plymouth Rock Assurance rating

8.5

Company rating: 8.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

105th of 306 rated insurance


Job description

This individual is responsible for the handling of Auto Property Claims in accordance with NJ Unfair Practices Act. The environment is fast paced with heavy phone work. The position requires patience and the ability to function professionally in adversarial situations.

RESPONSIBILITIES

  • Investigate and interpret policy provisions, endorsements and conditions to make a coverage determination in the automobile property claim.
  • Identify and investigate Contested Coverage Claims with recommendation prepared for coverage committee.
  • Responsible for the investigation of the auto accident to make a liability assessment. This includes interviewing first and third party claimants, witnesses, investigating officers and other relevant parties, along with securing pertinent records, documentation and loss scene information.
  • Analyze the investigation to determine proximate cause, negligence, and damages.
  • Evaluate and adjust reserves as necessary.
  • Prepare dispatch instructions for field personnel to inspect vehicles.
  • Negotiate and settle claims within his/her individual authority.
  • Submit claims for approval to supervisor when over his/her authority or for guidance, review and/or referral when appropriate.
  • Maintain an effective follow-up system on pending files.
  • Prioritize and handle multiple tasks simultaneously.
  • Adjust to fluctuating workload.
  • Advise insureds, claimants, brokers on the status of the claim.
  • Act as an intermediary between the Company, preferred vendors and customers.
  • Resolve all disputes that may arise.
  • Ensure that service, loss and expense control are maintained at all times.
  • Adhere to privacy guidelines, law and regulations pertaining to claims handling.
  • Investigate and initiate subrogation when applicable.
  • Handle and respond to arbitration and special civil part lawsuits pertaining to property damage.
  • Participate in catastrophic claim handling as requested/needed. This may include traveling to other locations and extended hours.
  • Other duties as assigned.

QUALIFICATIONS

  • Strong customer service, organizational, verbal, and written skills are required.
  • Basic personal computer skills including working knowledge of Microsoft Office Suite products.
  • Bachelor'sDegree from a four-year college or university required and/or 2-4 years of relevant work experience.
  • Recent college graduates are encouraged to apply!

SALARY

The pay range for this position is $50,000 to $59,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS

  • 4 weeks accrued paid time off + 8 paid national holidays per year, and 2 floating holidays.
  • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
  • Annual 401(k) Employer Contribution
  • Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
  • Robust health and wellness program and fitness reimbursements
  • Various Paid Family leave options including Paid Parental Leave
  • Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts.Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent".

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