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Claims Trainee Jobs in Duncan, MS (NOW HIRING)

Kemper

Insurance Agent Trainee

Cleveland, MS

Responding promptly to service requests such as beneficiary changes, claims, and loans * Record keeping, accounting for money collected, and processing policy paperwork Agent Expectations: * Grow the ...

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Claims Trainee information

See Duncan, MS salary details

$29.8K

$33.4K

$35.9K

How much do claims trainee jobs pay per year?

As of Aug 24, 2026, the average yearly pay for claims trainee in Duncan, MS is $33,366.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,800.00 and $34,900.00 per year, depending on experience, location, and employer.

What is a claims trainee?

Claims Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, process, and settle insurance claims. They typically work under the supervision of experienced adjusters or managers and receive on-the-job training to understand company policies, claims procedures, and relevant legal regulations. Claims Trainees investigate claims, communicate with policyholders, and gradually take on more responsibility as they gain experience. This role is often a starting point for a career in claims adjusting or insurance management.

What are the key skills and qualifications needed to thrive as a claims trainee?

To thrive as a Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and basic knowledge of insurance principles. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications such as AIC (Associate in Claims) is beneficial. Strong attention to detail, effective communication, and a customer-oriented mindset are standout soft skills for this role. These competencies are crucial for accurately evaluating claims, ensuring customer satisfaction, and supporting efficient claims resolution.

What are some common challenges a claims trainee might face during their initial training period?

As a Claims Trainee, one common challenge is quickly understanding complex insurance policies and regulations while handling real claims. Trainees often need to develop strong attention to detail and effective communication skills to gather information from claimants and collaborate with more experienced adjusters. Balancing training sessions, shadowing opportunities, and managing a growing caseload can feel overwhelming at first. However, most organizations provide mentorship and structured support to help trainees build confidence and proficiency as they progress.

What is the difference between Claims Trainee vs Claims Adjuster?

AspectClaims TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the region
Work EnvironmentTraining programs, supervised settings, office or remoteFieldwork, office, or remote; handling claims directly with clients and providers
Employer & Industry UsageInsurance companies, training roles for entry-level claims positionsInsurance companies, claims departments, adjusting claims for damages or losses

Claims Trainee roles are entry-level positions focused on training and learning the claims process, often under supervision. Claims Adjusters handle actual claims, assess damages, and make settlement decisions. While Claims Trainees are in a learning phase, Claims Adjusters are responsible for managing claims independently once trained.

How do you become a claims trainee with no experience?

To become a claims trainee, candidates typically need a high school diploma or equivalent; some employers may prefer or require a bachelor's degree. Entry-level positions often provide on-the-job training, and having strong communication, organizational, and computer skills can improve chances. Gaining relevant certifications or knowledge of insurance processes can also be beneficial for those with no prior experience.

What cities near Duncan, MS are hiring for Claims Trainee jobs?

Cities near Duncan, MS with the most Claims Trainee job openings:

Claims Trainee jobs near you
Infographic showing various Claims Trainee job openings in Duncan, MS as of August 2026, with employment types broken down into 1% Internship, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $33,366 per year, or $16 per hour.

Insurance Agent Trainee

Kemper

Cleveland, MS

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Location(s)

Cleveland, Mississippi

Details

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Role:Life Insurance Sales Agent

Employment Type:Full-Time with Benefits

Work Arrangement:Field Role

Career and Opportunity

Kemper is a diversified insurance holding company that has been in business for over 100 years. We are firmly committed to serving the insurance needs of modest-income families. Our strength lies in our dedication to frequent personal home visits with new and existing customers to collect premiums, conduct sales of new policies, and address other service needs.

For new unlicensed agents, your journey begins with a paid training period. During this time, we provide the tools and guidance needed to study for and pass the licensing exams. Once licensed, you will be assigned an existing book of business, a portfolio of current customers from whom you'll collect monthly premiums. You'll earn a percentage of the premiums you collect, as well as a commission on all new sales you make. From there, the sky's the limit! Through hard work and dedication, you can increase your monthly income with every new sale. It really is that simple.

If you're passionate about serving the underserved, this is the career for you. Our agents gain personal satisfaction and community prestige by performing meaningful work that helps clients protect the people and property they cherish.

With a pay-for-performance compensation model, agents have the opportunity to determine their own paycheck. As your skills and knowledge grow, so does your income potential. Superior performance is recognized through awards, prizes, and company-sponsored trips.

Benefits

Kemper offers competitive benefits, including:

  • Major Medical and Dental Insurance
  • Group Life Insurance
  • Short-Term & Long-Term Disability
  • 401(k) with Company Match
  • Paid Vacation
  • Employee Stock Purchase Program

Responsibilities

Agents are set up for success by being assigned a territory (called an agency) with an established book of business and existing customers.

Day-to-Day Activities:

  • Conducting sales presentations, recommending products, and closing new sales
  • Prospecting for new sales opportunities
  • Maintaining strong customer relationships by collecting premiums on a pre-arranged schedule that you determine
  • Responding promptly to service requests such as beneficiary changes, claims, and loans
  • Record keeping, accounting for money collected, and processing policy paperwork

Agent Expectations:

  • Grow the assigned territory through new sales
  • Build strong working relationships with customers
  • Devote the time necessary to fulfill the responsibilities of the role
  • Pursue continuous professional development in insurance products and sales effectiveness

Minimum Qualifications

  • Customer service experience
  • Must be at least 18 years of age
  • Valid driver's license with required auto insurance coverage
  • Dependable vehicle for daily travel
  • Ability to pass a background check, motor vehicle report, and drug screening
  • Authorization to work in the United States

Preparation

  • Licensing:We provide free access to study tools and professional guidance to help you prepare for licensing exams
  • Training:New agents complete an onboarding development program that includes self-study, classroom instruction, and field mentoring by your Sales Manager
  • On-the-Job Training:Earn a paycheck while learning your profession through hands-on experience

Opportunity is knocking. Don't let it pass you by!

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email.Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.If you receive such a message, delete it.

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