Claims Risk Manager Jobs in Toronto, ON (NOW HIRING)

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.  

If you have transformation experience, and are looking for a new challenge, we would love to hear from you.  

Zurich Canada is currently looking for an Third Party Risk Manager to direct the planning, execution, and measurement of business units, function and / or Global strategic and transformational initiatives.

Reporting to the SVP Chief Transformation Officer, you will engage directly with the senior team and be accountable for shaping and driving transformational initiatives for the Business Unit as well as enterprise-wide initiatives.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters. This posting is for an existing vacancy. 

Zurich Canada uses artificial intelligence-enabled tools to support certain aspects of the recruitment process, including the initial review and screening of applications. Artificial intelligence is not the sole basis for candidate shortlisting or selection. All hiring decisions are reviewed and made by qualified hiring professionals.

Zurich follows a hybrid work model requiring three days per week of in-person presence, which may include time in the office or market-facing engagements.

   Lead and facilitate cross functional projects that improve organizational effectiveness, efficiency, and profitability.
   Own the Canada Third Party Risk Management framework, including critical supplier identification, concentration risk, governance standards, and compliance with Group policies and local regulatory expectations (e.g. OSFI E 21).
   Support Business Resilience and Continuity Management for Canada, including business impact analysis, continuity plans, crisis management frameworks, testing, and transition of accountability from the US.
   Act as the central coordination point for governance, controls, and audits for Transformation/Operations, managing KRIs, attestations, remediation of findings, and engagement with Risk, Compliance, Audit, and senior leadership.
   Drive cross functional execution with Operations, Technology, Procurement, Legal, and Business Leaders to embed third party and resilience requirements into processes and supplier contracts.
   Serve as a trusted advisor to the Chief Transformation Officer and other ExCo sponsors, shaping governance design, localizing Group standards for Canada, and building sustainable ownership beyond one off transformation initiatives.
   Define project timelines, agendas, goals, and success metrics.
   Embed best practices in execution, change management, and communication across the enterprise and Business Units.
   Partner with Business Units to design integrated or BU specific solutions that leverage enterprise processes and tools.
   Provide methodologies, frameworks, and tools that support innovation and consistent execution.
   Apply structured change management across the initiative life cycle to improve delivery and outcomes.
   Ensure metrics align with business strategy, track progress, and clearly demonstrate impact.
   Advise senior stakeholders and contribute to BU strategic and service plans, including long term strategy.
   Monitor the external environment to identify opportunities and risks over a 5+ year horizon and incorporate emerging issues into strategies and programs.

Required:

   Bachelors Degree and 5 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area 

OR

   High School Diploma or Equivalent and 7 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area

OR 

   Zurich Certified Insurance Apprentice, including an Associate Degree and 5 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area

AND 

   Experience in Organizational Effectiveness or Change Management
   Experience in the application of existing and / or change management methodologies and tools
   Project management experience

Preferred:

   Insurance industry knowledge with subject matter expertise in at least one functional insurance discipline, such as Underwriting, Claims, Risk, Engineering

At Zurich Canada, we are committed to pay equity. We determine compensation based on objective criteria such as skills, experience, and internal equity. The salary range for this position is 82,000 - 132,000. This range reflects the expected pay for the role across Canada and may vary depending on factors like office location, specific responsibilities, and individual qualifications. As required by local law, Zurich provides in good faith a reasonable compensation range, but starting salaries may exceed this range based on a candidate's skills and experience.

   At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome. 
We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.  
We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package. 
We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that. 
We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.  
We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.  
We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources. 
We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.    

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us. 

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 650 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at www.zurichcanada.com.