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Claims Risk Manager Jobs in Cleveland, OH (NOW HIRING)

Ethos Risk Services

Investigator

Cleveland, OH · On-site

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Ethos Risk Services

Investigator

Cleveland, OH · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Ethos Risk Services

Investigator

Cleveland, OH · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

State Farm

Claim Specialist-Injury

Cleveland, OH · On-site

Collaborating with internal teams, including legal, medical, and risk assessment, to ensure proper ... Proficiency in using Claims Management software and other relevant tools * Detail-oriented with ...

Socket.dev

Finance Program Manager

Brooklyn, OH · On-site

$110 - $140/hr

This role manages and coordinates complex budgeting processes; leads financial system enhancements ... claims, eligibility, attribution, CMS/payer files, and contract datasets to identify trends, risk ...

Ward Trucking, LLC

Service Center Manager

Richfield, OH · On-site

$125K - $140K/yr

Service Center Manager REPORTS TO: Director of Operations OVERVIEW OF ROLE: To ensure the customer ... risk minimization for the company in all areas such as claims and safety. * Work closely with ...

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All JobsClaims Risk JobsClaims Risk Manager JobsClaims Risk Manager Jobs in Cleveland, OH

Claims Risk Manager information

See Cleveland, OH salary details

$33.9K

$85.2K

$134.8K

How much do claims risk manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for claims risk manager in Cleveland, OH is $85,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,900.00 and $101,800.00 per year, depending on experience, location, and employer.

How does a claims risk manager typically collaborate with other departments to minimize organizational risk?

A Claims Risk Manager works closely with departments such as underwriting, legal, compliance, and operations to identify potential risk exposures and implement effective mitigation strategies. They often participate in cross-functional meetings to review claims trends, share insights, and develop risk management policies. This collaborative approach ensures that the organization proactively addresses risks, maintains regulatory compliance, and continually improves claims processes for better outcomes.

What is the difference between Claims Risk Manager vs Claims Adjuster?

AspectClaims Risk ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree in risk management, insurance, or related field; certifications like CPCU or ARM are commonRequires a high school diploma or bachelor’s degree; insurance licenses may be needed depending on state
Work EnvironmentOffice-based, strategic planning, risk assessment, policy developmentField or office-based, investigating claims, assessing damages, negotiating settlements
Industry UsageUsed across insurance companies, risk management firms, and large corporationsPrimarily in insurance companies, adjusting claims for auto, property, or health insurance

The Claims Risk Manager focuses on identifying and mitigating risks related to claims, developing policies, and overseeing risk strategies. In contrast, a Claims Adjuster handles the day-to-day investigation and settlement of individual claims. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a claims risk manager?

To thrive as a Claims Risk Manager, you need expertise in insurance claims processes, risk assessment, and regulatory compliance, typically backed by a bachelor’s degree in a relevant field and experience in claims management. Familiarity with claims management systems, risk modeling software, and certifications such as CPCU (Chartered Property Casualty Underwriter) or ARM (Associate in Risk Management) are often required. Strong analytical thinking, attention to detail, and effective communication skills help you investigate claims and collaborate with stakeholders. These skills enable accurate risk evaluation, minimize losses, and ensure the organization’s compliance and financial stability.

What does a claims risk manager do?

A Claims Risk Manager is responsible for identifying, assessing, and managing risks associated with insurance claims within an organization. They analyze claims data to detect patterns, prevent fraudulent activity, and develop strategies to minimize financial losses. Additionally, they work closely with claims adjusters, legal teams, and other departments to ensure compliance with regulations and to optimize claims processes. Their goal is to protect the company from unnecessary losses while ensuring legitimate claims are handled efficiently.
What are popular job titles related to Claims Risk Manager jobs in Cleveland, OH? For Claims Risk Manager jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Claims Risk Manager jobs in Cleveland, OH look for? The top searched job categories for Claims Risk Manager jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Claims Risk Manager jobs? Cities near Cleveland, OH with the most Claims Risk Manager job openings:
Claims Risk Manager jobs near you
Infographic showing various Claims Risk Manager job openings in Cleveland, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, 8% Hybrid, and 10% Remote job distribution, with an average salary of $85,210 per year, or $41 per hour.

Senior Client Service Manager - Commercial Lines

Gallagher

Richfield, OH • Hybrid

Full-time

Re-posted 23 days ago

Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

200th of 304 rated insurance

Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

At Gallagher, we’re looking for a Senior Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and innovative insurance solutions to our clients. You’ll work closely with senior leaders, clients, and colleagues to build strong relationships, solve complex challenges, and ensure every interaction adds value. This is your opportunity to shape strategy, mentor others, and make a lasting impact while advancing your career. 

You’ll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, you’ll ensure clients receive tailored solutions that meet their needs. You’ll also play a key role in mentoring team members and fostering a culture of collaboration and excellence. 


How you'll make an impact
  • Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions.
  • Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage. 
  • Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
  • Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies.
  • Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development.
  • Conduct regular audits to ensure compliance with regulations and maintain high service standards.
  • Oversee the accuracy and management of client and policy data using Gallagher’s systems.
  • Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
  • Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations. 

About You
  • Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience, or  a High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
  • A Property and Casualty Insurance License.
  • Proficiency in Microsoft Office.
  • A desire to build relationships and deliver results.
  • Adaptability and resilience in managing shifting priorities.
  • A collaborative mindset to work with teams across Gallagher.

#LI-ES3

#LI-Hybrid

#ID2026-55386


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:
  • Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience, or  a High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
  • A Property and Casualty Insurance License.
  • Proficiency in Microsoft Office.
  • A desire to build relationships and deliver results.
  • Adaptability and resilience in managing shifting priorities.
  • A collaborative mindset to work with teams across Gallagher.

#LI-ES3

#LI-Hybrid

#ID2026-55386

Education:UNAVAILABLEEmployment Type: FULL_TIME

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