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Claims Resolution Jobs in Georgia (NOW HIRING)

Parker's Kitchen

Claims Specialist

Savannah, GA · On-site

... resolution. Working closely with the Risk Manager, Human Resources, Operations, Legal, and insurance partners, this role investigates claims, maintains accurate records, communicates with key ...

Ova Technologies

Associate claims

Alpharetta, GA · On-site

$17.25 - $23.50/hr

Ensure timely resolution of claims by coordinating with internal teams and external stakeholders. * Investigate discrepancies, identify potential fraud, and escalate complex cases. * Maintain ...

Reserv, Inc.

Bodily Injury Claims Adjuster

Atlanta, GA · On-site +1

Resolution Specialists are: * Highly motivated and growth-oriented. Excited by the prospect of building a tech-driven claims org. * Passionate specialists who care about the customer and their ...

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Showing results 21-40

All JobsClaims Resolution JobsClaims Resolution Jobs in Georgia

Claims Resolution information

What is the difference between Claims Resolution vs Claims Adjuster?

AspectClaims ResolutionClaims Adjuster
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; licensing or certification often required
Work EnvironmentOffice settings, customer service interactionsField work and office settings, inspecting damages
Industry UsageInsurance companies, claims processingInsurance companies, claims assessment
Job FocusResolving claims, customer communicationEvaluating damages, determining claim validity

Claims Resolution professionals primarily focus on processing and resolving insurance claims through customer communication, often working in office settings. Claims Adjusters evaluate damages and determine claim validity, frequently conducting field inspections. While both roles are integral to insurance claims, Claims Resolution emphasizes customer interaction and claim processing, whereas Claims Adjusters focus on damage assessment and validation.

What are the key skills and qualifications needed to thrive as a claims resolution specialist?

To thrive as a Claims Resolution Specialist, you need strong analytical abilities, attention to detail, and a background in insurance or finance, often supported by a relevant degree or equivalent experience. Familiarity with claims management systems, customer relationship management (CRM) software, and sometimes industry certifications like AIC (Associate in Claims) is advantageous. Excellent communication, negotiation, and problem-solving skills help you resolve disputes efficiently and maintain positive client relationships. These skills are crucial for ensuring accurate claims processing, minimizing errors, and delivering high-quality customer service.

How does a claims resolution specialist typically collaborate with other departments to resolve complex claims?

Claims Resolution Specialists regularly work with teams such as customer service, underwriting, and legal to gather necessary information and ensure claims are processed accurately. Collaboration often involves reviewing documentation, clarifying policy details, and communicating updates to all stakeholders. This multidisciplinary approach helps resolve issues efficiently and ensures compliance with company standards and regulations. Effective communication and teamwork are key to successfully managing and closing complex claims.

Is claims resolution processing a stressful job?

Claims resolution processing can be stressful due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult situations with claimants. Managing stress levels may involve organizational skills and support from team resources.

What is claims resolution?

Claims resolution is the process of reviewing, investigating, and settling insurance claims filed by policyholders or third parties. Professionals in claims resolution evaluate the details of each claim, determine coverage eligibility, negotiate settlements, and ensure that all parties receive a fair outcome according to the policy terms. The goal is to resolve claims efficiently, accurately, and in compliance with legal and regulatory standards, while minimizing disputes and maintaining customer satisfaction.
What are popular job titles related to Claims Resolution jobs in Georgia? For Claims Resolution jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Claims Resolution jobs in Georgia look for? The top searched job categories for Claims Resolution jobs in Georgia are:
Claims Resolution jobs near you

Territory Development Manager - Western Region

Hancock Claims Consultants

Alpharetta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Territory Development Manager
Western U.S. Territory (Remote / Field-Based)
Drive Growth. Build Relationships. Expand a Market.
Hancock Claims Consultants is the nation's leader in property inspection and claims resolution services. We partner with many of the country's largest insurance carriers, delivering responsive, high-quality inspection services across the United States.
As we continue to expand, we're looking for a motivated Territory Development Manager to lead business growth throughout the Western United States.
If you're energized by developing new business, building long-term customer relationships, and creating opportunities in the insurance industry, we'd love to talk with you.
Territory
This position supports:
  • Oregon
  • Washington
  • Idaho
  • Utah
  • Nevada
  • Arizona
  • New Mexico
Remote/Field-Based with significant travel throughout the assigned territory.
What You'll Do
You'll be responsible for growing Hancock's presence throughout the territory by:
  • Developing new insurance carrier and client relationships
  • Expanding business with existing customers
  • Building and executing territory growth strategies
  • Prospecting through networking, referrals, trade shows, and in-person meetings
  • Recruiting and developing independent roof inspection contractors
  • Creating market-by-market business plans
  • Building strong relationships with claims managers, adjusters, and vendor partners
  • Delivering presentations and proposals to prospective clients
  • Maintaining an active sales pipeline using CRM software
  • Working closely with Operations to ensure exceptional customer satisfaction
Success in this role is measured by new business development, revenue growth, territory expansion, and customer retention.
What We're Looking For
We're seeking someone with:
  • 3+ years of outside sales or business development experience
  • Experience within property & casualty insurance, claims, inspections, restoration, or related industries
  • Proven success prospecting and closing new business
  • Excellent communication and relationship-building skills
  • Strong presentation and negotiation abilities
  • Ability to travel extensively throughout the assigned territory
  • Self-starter who enjoys working independently
  • Experience using CRM systems and Microsoft Office
  • Experience selling to insurance carriers, MGAs, TPAs, or claims organizations
  • Existing industry relationships throughout the western U.S.
  • Bachelor's degree or equivalent industry experience

Ideal Background
This role is ideal for professionals currently working as:
  • Territory Sales Manager
  • Business Development Manager
  • Regional Sales Manager
  • Carrier Relations Manager
  • Insurance Account Executive
  • Vendor Relations Manager
  • Restoration Sales Representative
  • CAT Services Sales Representative
  • Claims Services Business Development Professional

Why Join Hancock?
At Hancock Claims Consultants, you'll join a high-growth organization where your efforts directly impact company success.
We offer:
  • Competitive Base Salary
  • Performance-Based Bonus Structure
  • Medical, Dental & Vision Insurance
  • Company-paid Dental & Vision (Employee Only)
  • Company-paid Life Insurance
  • Company-paid Long-Term Disability
  • 401(k) with Company Match
  • Paid Time Off
  • Professional Development Opportunities
  • Career Growth with an Industry Leader

Join Our Team
If you're passionate about growing business, developing lasting customer relationships, and making an impact within the insurance claims industry, we'd love to hear from you.
Apply today and help expand Hancock Claims Consultants' presence across the Western United States.

Apply