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Claims Resolution Specialist Jobs (NOW HIRING)

... claims - Email correspondence with vendors and providers to verify data, obtain invoices, retrieve missing claims, and/or missing data - Record invoices for all procedures and associated billing ...

$69K - $110K/yr

Encova Insurance has an immediate opening for an Injury Resolution Specialist. This role will be ... Claims may be assigned as first notice, requiring a complete investigation and handling of all ...

Encova Insurance has an immediate opening for an Injury Resolution Specialist. This role will be ... Claims may be assigned as first notice, requiring a complete investigation and handling of all ...

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Claims Resolution Specialist information

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$43

How much do claims resolution specialist jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for claims resolution specialist in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What does a claims resolution specialist do?

A Claims Resolution Specialist is responsible for reviewing, investigating, and resolving insurance claims to ensure they are processed accurately and efficiently. They communicate with policyholders, providers, and other stakeholders to gather necessary information, analyze documentation, and determine the validity of claims. Their main goal is to resolve disputes or discrepancies in claims, making sure that payments are made correctly and in accordance with company policies and regulations.

What are some common challenges faced by claims resolution specialists and how are they typically addressed?

Claims Resolution Specialists often encounter challenges such as managing a high volume of complex cases, communicating with dissatisfied clients, and navigating intricate insurance policies. To address these, specialists rely on strong organizational skills, effective communication, and a thorough understanding of industry regulations. Many employers also provide ongoing training and access to digital tools to help streamline the claims process and support collaboration with adjusters and other departments.

What are the key skills and qualifications needed to thrive as a claims resolution specialist, and why are they important?

To excel as a Claims Resolution Specialist, you need strong analytical abilities, attention to detail, and a background in insurance or finance, often supported by a relevant degree or industry certification. Familiarity with claims management software, customer relationship management (CRM) systems, and regulatory compliance tools is standard in this role. Outstanding communication, negotiation, and problem-solving skills help you resolve disputes efficiently and maintain positive client relationships. These competencies are crucial for ensuring timely, accurate claims processing and upholding customer satisfaction and regulatory standards.

What is the difference between Claims Resolution Specialist vs Claims Adjuster?

AspectClaims Resolution SpecialistClaims Adjuster
CredentialsTypically requires insurance-related certifications or licensesRequires similar licenses and certifications, often the same as Claims Resolution Specialist
Work EnvironmentOffice settings, customer service interactions, claims processingFieldwork and office work, investigating claims on-site or remotely
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, third-party administrators
Primary FocusResolving claims, customer communication, ensuring policy complianceInvestigating, evaluating, and settling claims

Both roles involve working within the insurance industry and require similar certifications. While Claims Resolution Specialists focus on customer communication and resolving claims efficiently, Claims Adjusters often handle the investigation and evaluation process, sometimes in the field. Understanding these differences can help job seekers identify the right position based on their skills and career goals.

More about Claims Resolution Specialist jobs

What cities are hiring for Claims Resolution Specialist jobs?

Cities with the most Claims Resolution Specialist job openings:

What are the most commonly searched types of Claims Resolution Specialist jobs?

The most popular types of Claims Resolution Specialist jobs are:

Who are the top companies hiring for Claims Resolution Specialist jobs?

The top employers for Claims Resolution Specialist jobs are:

What states have the most Claims Resolution Specialist jobs?

States with the most job openings for Claims Resolution Specialist jobs include:

What are popular job titles related to Claims Resolution Specialist jobs?

For Claims Resolution Specialist jobs, the most frequently searched job titles are:

Infographic showing various Claims Resolution Specialist job openings in the United States as of September 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.

Claims Resolution Specialist

Pompano Beach, FL

TEKsystems
IT Services • 1 - 5K employees

$21.68 - $24.40/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Description

- Effectively resolve exceptions and denials

- Perform detailed reviews/audits of all documentation supporting payments to be processed in accordance with Company policies and procedures

- Ensure that invoices and other payment requests are data-entered into system under the appropriate “payor” entity, with appropriate pay dates that will result in the payment being received by the vendor or other recipient within agreed-upon/established terms or by the due date specifically requested

- Investigate and respond to all inquiries from providers, via email and calls coming in the phone queue

- Collaborate with Provider Relations on contracted and noncontracted claims

- Email correspondence with vendors and providers to verify data, obtain invoices, retrieve missing claims, and/or missing data

- Record invoices for all procedures and associated billing codes, Generate and print payment checks, and Reconcile printed checks with corresponding invoices to ensure accuracy

Additional Skills & Qualifications

- Experience with NetSuite

- Medical billing knowledge

- Associate’s degree in accounting, finance, or other related field

- High School Diploma or equivalent

Job Type & Location

This is a Contract position based out of Pompano Beach, FL.

Pay and Benefits

The pay range for this position is $21.68 - $24.40/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Pompano Beach,FL.

Application Deadline

This position is anticipated to close on Sep 9, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


TEKsystems logo

About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US