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Claims Representative Associate Jobs in Stoneham, MA

Massachusetts Eye Associates

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Medical Billing Clerk/Accounts Receivable Specialist

Chelmsford, MA · On-site

$20 - $22/hr

Massachusetts Eye Associates is looking for a motivated individual to join our billing department ... Help monitor and follow up on unpaid or denied claims * Post payments and update patient/insurance ...

BrightonOne

Contact Center Representative

Brighton, MA · On-site

$25 - $26.25/hr

Provide accurate information regarding eligibility and enrollment, benefits and coverage, claims ... Associate's or Bachelor's degree preferred. * 1+ years of customer service experience, preferably ...

BrightonONE

Contact Center Representative

Brighton, MA · On-site

$25 - $26.25/hr

Provide accurate information regarding eligibility and enrollment, benefits and coverage, claims ... Associate's or Bachelor's degree preferred. * 1+ years of customer service experience, preferably ...

Topo Athletic LLC

Customer Service Associate

Framingham, MA · On-site

$19.90 - $24.90/hr

File claims with FedEx for missing or lost customer shipments. * Enter wholesale email orders ... Process orders for sales representative demo fleets and manual retail seeding requests. * Partner ...

New

Massgeneralbrigham

Collection Representative

Somerville, MA · Remote

$17.71 - $25.28/hr

... and outstanding claims. Contact patients and insurance companies via phone calls, emails, or ... Qualifications - High School Diploma or Equivalent required or Associate's Degree in Healthcare ...

Soni Resources

Billing Supervisor

Stoughton, MA · On-site

$54K/yr

Monitor claims for accuracy, completeness, and timely submission. * Review accounts receivable ... Qualifications * Associate's or bachelor's degree in healthcare administration, business ...

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All JobsClaims Representative Associate JobsClaims Representative Associate Jobs in Stoneham, MA

Claims Representative Associate information

See Stoneham, MA salary details

$14

$22

$33

How much do claims representative associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for claims representative associate in Stoneham, MA is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims representative associate?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What are some common challenges claims representative associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How much do claims representative associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims reps with specialized skills can earn higher wages and bonuses.

What do claims representative associates do?

Claims representative associates evaluate insurance claims by reviewing reports, documentation, and policy details to determine coverage and liability. They communicate with claimants, investigate claims, and process payments or denials, often using claims management software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What cities near Stoneham, MA are hiring for Claims Representative Associate jobs?

Cities near Stoneham, MA with the most Claims Representative Associate job openings:

Claims Representative Associate jobs near you
Infographic showing various Claims Representative Associate job openings in Stoneham, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,771 per year, or $23 per hour.

Medical Billing Clerk/Accounts Receivable Specialist

Massachusetts Eye Associates

Chelmsford, MA • On-site

$20 - $22/hr

Full-time

Medical, Dental, Life

Posted 4 days ago

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Job description

Please note that this is an in-office position and is not remote.


Massachusetts Eye Associates is looking for a motivated individual to join our billing department. This is an excellent opportunity for someone with medical office or billing experience, who is looking to grow their skills in insurance claims processing, accounts receivable, and medical billing. Training will be provided.


Responsibilities:

  • Assist with insurance claim submissions (electronic and paper)
  • Help monitor and follow up on unpaid or denied claims
  • Post payments and update patient/insurance accounts
  • Support accounts receivable (A/R) team with daily tasks
  • Answer patient billing questions in a professional manner
  • Maintain accuracy and compliance with HIPAA guidelines


Qualifications:

  • 2+ years of experience in a medical office, billing, or clerical role (preferred)
  • Knowledge of insurance claims, medical billing, or coding (helpful, but training provided)
  • Comfortable working with computers and billing software
  • Detail-oriented with strong organizational skills
  • Good communications skills with patients, staff, and insurance representatives


Schedule & Benefits:

  • Full-time, in-office position
  • Monday - Friday schedule
  • Competitive pay with opportunities for growth
  • Benefits package available


Job Type: Full-time

Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


Ability to Commute:


  • Chelmsford, MA 01824 (Required)


Ability to Relocate:


  • Chelmsford, MA 01824: Relocate before starting work (Required)


Work Location: In person