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Claims Representative Associate Jobs in O Fallon, IL

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Claims Representative Associate information

See O Fallon, IL salary details

$12

$19

$28

How much do claims representative associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for claims representative associate in O'Fallon, IL is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims representative associate?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What are some common challenges claims representative associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How much do claims representative associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims reps with specialized skills can earn higher wages and bonuses.

What do claims representative associates do?

Claims representative associates evaluate insurance claims by reviewing reports, documentation, and policy details to determine coverage and liability. They communicate with claimants, investigate claims, and process payments or denials, often using claims management software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Claims Representative jobs in O'Fallon, IL?

The most popular types of Claims Representative jobs in O'Fallon, IL are:

What cities near O'Fallon, IL are hiring for Claims Representative Associate jobs?

Cities near O'Fallon, IL with the most Claims Representative Associate job openings:

Claims Representative Associate jobs near you
Infographic showing various Claims Representative Associate job openings in O'Fallon, IL as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,720 per year, or $19.6 per hour.

Criminal Defense and Personal Injury Associate

R Christopher White & Associates PC

Saint Louis, MO • On-site

$85K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

About Us:
The Law Offices of Roderick C. White is a dynamic, client-focused firm with a reputation for excellence and results. We provide top-tier representation in both criminal defense and personal injury matters, from defending the rights of the accused to advocating for injured clients seeking justice. Our collaborative team thrives in a modern work environment that values integrity, advocacy, and client-centered service.

We are seeking a versatile and motivated Attorney with experience in both criminal defense and personal injury law. The ideal candidate will be passionate about protecting clients’ rights in criminal proceedings while also effectively handling injury claims. This role offers the opportunity to manage a diverse caseload and make a meaningful difference in the lives of our clients.
Key Responsibilities
  • Represent clients in criminal proceedings (state and/or federal) and personal injury claims (car accidents, workplace injuries, premises liability, etc.)
  • Draft and file pleadings, motions, discovery requests, and briefs
  • Conduct client consultations, evaluate cases, and advise on legal options
  • Develop strategies through legal research and case investigation
  • Negotiate plea agreements and settlements with opposing counsel and insurers
  • Represent clients at depositions, mediations, hearings, pre-trials, and trials
  • Maintain strong client communication and manage expectations
  • Collaborate with paralegals, assistants, and fellow attorneys to ensure effective case management
Qualifications
  • Juris Doctor (JD) from an accredited law school
  • Licensed and in good standing in MO (IL, KS, TX a plus)
  • 1-3 years of experience (criminal law and/or personal injury strongly preferred)
  • Strong litigation, negotiation, and advocacy skills
  • Excellent written and verbal communication abilities
  • Ability to manage a high-volume and diverse caseload independently
  • Commitment to client advocacy and ethical legal practice
Benefits & Perks
  • Competitive salary with performance-based bonuses
  • Paid holidays and PTO
  • 401(k) with matching
  • Health, Dental, and Vision Insurance
  • Professional development and advancement opportunities
  • Supportive, collaborative team culture
  • Modern co-working space with community kitchen (breakfast, lunch, snacks provided)
Schedule
  • Full-time, Monday–Friday
  • No weekends (on-call availability applies for criminal cases)