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Claims Representative Associate Jobs in Brookfield, WI

Amtracorp

Field Customer Service

Milwaukee, WI · On-site

Work closely with outside sales representatives to understand customer needs and prepare samples as ... Investigate and help resolve product claims and complaints, recommending corrective actions as ...

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All JobsClaims Representative Associate JobsClaims Representative Associate Jobs in Brookfield, WI

Claims Representative Associate information

See Brookfield, WI salary details

$12

$19

$28

How much do claims representative associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for claims representative associate in Brookfield, WI is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims representative associate?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What are some common challenges claims representative associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How much do claims representative associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims reps with specialized skills can earn higher wages and bonuses.

What do claims representative associates do?

Claims representative associates evaluate insurance claims by reviewing reports, documentation, and policy details to determine coverage and liability. They communicate with claimants, investigate claims, and process payments or denials, often using claims management software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What cities near Brookfield, WI are hiring for Claims Representative Associate jobs?

Cities near Brookfield, WI with the most Claims Representative Associate job openings:

Claims Representative Associate jobs near you
Infographic showing various Claims Representative Associate job openings in Brookfield, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,326 per year, or $19.9 per hour.

Customer Service Field Representative

Amtracorp

Caledonia, WI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Opportunity

Are you passionate about delivering excellent service and building lasting customer relationships? EPSI is looking for a motivated person to support our customers across Wisconsin, Illinois, Iowa, and Minnesota. In this role, you'll maintain customer inventories, process orders, resolve inquiries, and provide ongoing support while representing our company on the road. Position compensation includes base pay, monthly commission, and quarterly bonuses!

Duties and Responsibilities
  • Conduct scheduled physical inventories for existing customers and obtain purchase orders to maintain optimal stock levels.
  • Organize, label, and cycle inventory in customer storage areas.
  • Respond to questions about products, pricing, availability, and product use within your authority and knowledge.
  • Process incoming orders for your territory, up-selling when possible, and notifying the territory representative of key activities.
  • Work closely with outside sales representatives to understand customer needs and prepare samples as needed.
  • Investigate and help resolve product claims and complaints, recommending corrective actions as appropriate.
  • Prepare and submit regular activity, sales volume, and expense reports.
Minimum Qualifications
  • High school diploma required; associate's degree preferred.
  • Minimum two years of related experience and/or training.
  • Strong organizational and communication skills.
  • Proficiency in office equipment and software (word processing, spreadsheets, database applications).
  • Ability to read, analyze, and interpret general business documents.
  • Willingness and ability to travel extensively within the designated region.
Benefits & Rewards
  • Increases based on performance at 90-day, 6-month, and 12-month milestones
  • Tenure-based rewards focused on wellness and experiences
  • 6 Paid Time Off days annually; vacation time increases with tenure
  • Paid service days for volunteering
  • Comprehensive health, vision, and dental insurance
  • Health Savings Account with company contributions
  • $25,000 company-paid life insurance policy
  • Voluntary insurance options (Short/Long Term Disability, Accident, Hospital Indemnity, Additional Life & AD&D)
  • Employee Assistance Program
  • 401(k) with generous company match
  • Continuing education programs for career development
  • Build-out bonus eligibility
  • And more!

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