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Claims Representative Associate Jobs in Oklahoma

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Claims Representative Associate information

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$12

$19

$28

How much do claims representative associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for claims representative associate in Oklahoma is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims representative associate?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What are some common challenges claims representative associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How much do claims representative associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims reps with specialized skills can earn higher wages and bonuses.

What do claims representative associates do?

Claims representative associates evaluate insurance claims by reviewing reports, documentation, and policy details to determine coverage and liability. They communicate with claimants, investigate claims, and process payments or denials, often using claims management software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Claims Representative jobs in Oklahoma?

The most popular types of Claims Representative jobs in Oklahoma are:

What are popular job titles related to Claims Representative Associate jobs in Oklahoma?

For Claims Representative Associate jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Claims Representative Associate jobs in Oklahoma look for?

The top searched job categories for Claims Representative Associate jobs in Oklahoma are:

What cities in Oklahoma are hiring for Claims Representative Associate jobs?

Cities in Oklahoma with the most Claims Representative Associate job openings:

Claims Representative Associate jobs near you
Infographic showing various Claims Representative Associate job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,307 per year, or $19.4 per hour.

Claims Call Centre Representative

Oklahoma City, OK • On-site

Zurich NA
Insurance Services • 5 - 10K employees

8.5

Company rating: 8.5 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

110th of 315 rated insurance

People enjoy working here

Good employer

Paid breaks

Learn more about Zurich NAexternal

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Claims Call Centre Representative

135927

Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.

We are seeking confident, outgoing, and self-motivated Customer Care Professionals to join our dedicated contact center team. If you are passionate about customer service and want to help people, we want to talk to you. You will work 100% remotely from your home office. This role offers in-depth training that covers everything you’ll need to get started.

Responsibilities include:

  • Manage incoming inquiry calls of different levels of complexity, ensuring a positive customer experience.

  • Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers.

  • Liaise with internal and external clients to exchange information, clarify facts, and resolve queries and/or problems efficiently.

  • Provide feedback and recommendations to the team to improve the quality of customer care.

  • Follow procedures to ensure adherence to the company’s risk and compliance policies.

Highlights:

  • Available shifts start between 8:30 am to 10:00 am (Central Standard Time)

  • Work remotely (100%)

  • Annual Merit Increase & Bonus Opportunity

  • Amazing PTO

  • 401K Match

  • Career mobility

  • Medical, Vision & Dental

Basic Qualifications:

  • High School Diploma or Equivalent and No prior experience required in the Clerical Support area

  • OR

  • Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Clerical Support area

  • AND

  • 6 months or more of customer service experience

  • Data entry experience

Work from home office requirements:

  • Designated workspace free from noise and other distractions

  • Minimum internet connection via stable, high-speed internet connection of at least 5 Mbps up and 10 Mbps down

Preferred Qualifications:

  • 6 months or more of call center experience

  • Strong data entry skills and the ability to type 32 WPM or more

  • Demonstrated proficiency in Windows based operating systems and Microsoft office

  • Ability to navigate multiple computer screens and browsers quickly and accurately

  • Strong comprehension skills, professional demeanor

  • Solid oral & written communication skills

  • Demonstrated strong attention to detail and solid problem-solving skills

  • Insurance knowledge preferred

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

The pay range shown is a national average and may vary by location. The proposed hourly rate for this position is $17.79 - $21.64, with short-term incentive bonus eligibility set at 5%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here (https://www.zurichna.com/careers/benefits) .]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Remote Work (US)

Remote Working: Yes

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MM1 #LI-REMOTE

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