1

Claims Representative Associate Jobs in Maryland

$70K - $80K/yr

... Senior Claims Rep to join their team. This individual will work a hybrid schedule out of the ... Completion of or continuing progress toward a professional designation preferred, such as Associate ...

$70K - $80K/yr

... Senior Claims Rep to join their team. This individual will work a hybrid schedule out of the ... Completion of or continuing progress toward a professional designation preferred, such as Associate ...

$70K - $80K/yr

... Senior Claims Rep to join their team. This individual will work a hybrid schedule out of the ... Completion of or continuing progress toward a professional designation preferred, such as Associate ...

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... Obtain payment and deduction backup from customers, brokers, or sales representatives. * Create ...

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... Obtain payment and deduction backup from customers, brokers, or sales representatives. * Create ...

Claims Coordinator

Salisbury, MD · On-site

$20 - $30/hr

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... Obtain payment and deduction backup from customers, brokers, or sales representatives. * Create ...

Claims Manager

Salisbury, MD · On-site

$89K - $133K/yr

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... Arrange appropriate legal representation and control legal expenses. * Maintain knowledge of laws ...

Claims Manager

Salisbury, MD · On-site

$89K - $133K/yr

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... Arrange appropriate legal representation and control legal expenses. * Maintain knowledge of laws ...

Claims Manager

Salisbury, MD · On-site

$89K - $133K/yr

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... Arrange appropriate legal representation and control legal expenses. * Maintain knowledge of laws ...

$72K - $94K/yr

Required Education: Associate's * Degree Equivalency: 2 years of job-related work experience ... Please note that this range represents the pay range for this and other positions that fall into ...

next page

Showing results 1-20

Claims Representative Associate information

See Maryland salary details

$13

$20

$29

How much do claims representative associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for claims representative associate in Maryland is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims representative associate?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What are some common challenges claims representative associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How much do claims representative associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims reps with specialized skills can earn higher wages and bonuses.

What do claims representative associates do?

Claims representative associates evaluate insurance claims by reviewing reports, documentation, and policy details to determine coverage and liability. They communicate with claimants, investigate claims, and process payments or denials, often using claims management software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Claims Representative jobs in Maryland?

The most popular types of Claims Representative jobs in Maryland are:

What cities in Maryland are hiring for Claims Representative Associate jobs?

Cities in Maryland with the most Claims Representative Associate job openings:

Infographic showing various Claims Representative Associate job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,367 per year, or $20.4 per hour.

Senior Claims Representative Bodily Injury-Remote

Hybrid

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (https://natl.com/)

National Interstate is looking for a Bodily Injury Senior Claims Rep to join their team. This individual will work a hybrid schedule out of the Richfield OH office

National Interstate's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core inoffice days are Tuesday-Thursday, with the fourth day determined by business needs.

Essential Job Functions and Responsibilities

  • Manages an inventory of claims to evaluate compensability/liability.
  • Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages.
  • Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
  • Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
  • Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
  • Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
  • Performs other duties as assigned.

Job Requirements

Education: Bachelor's Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.Experience: Generally, a minimum of 5 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).Scope of Job/Qualifications: Works within significant limits and authority on assignments of higher technical complexity and coordination. Demonstrates strong analytical, negotiation, and problem-solving skills. Demonstrates knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion.

This job is non-exempt in California and Washington

Company:

NIIC National Interstate Insurance Company


Salary Range:

$70,000.00 -$80,000.00

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.