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Claims Representative Associate Jobs in Arizona (NOW HIRING)

We are proud to represent most of the nation's largest financial institutions as clients. Job ... Further, this position is responsible for the review of new claims and pleadings in addition to ...

Associate Attorney

Phoenix, AZ · On-site

$75K - $125K/yr

We are proud to represent most of the nation's largest financial institutions as clients. Job ... Further, this position is responsible for the review of new claims and pleadings in addition to ...

$91K/yr

The attorney also represents the Industrial Commission of Arizona in Special Fund matters involving uninsured workers' compensation claims, second injury claims, and supportive care claims under A.R.

We are proud to represent most of the nations' largest financial institutions as clients. Job ... Further, this position is responsible for the review of new claims and pleadings in addition to ...

Associate Attorney

Mesa, AZ · On-site

$90K - $125K/yr

S. The firm represents clients in serious injury matters, including motor vehicle accidents ... Evaluate the merits of personal injury claims through legal research, factual investigation, and ...

Showing results 41-60

Claims Representative Associate information

See Arizona salary details

$12

$19

$28

How much do claims representative associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for claims representative associate in Arizona is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.49 per hour, depending on experience, location, and employer.

How much do claims representative associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced professionals or those with specialized skills can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What do claims representative associates do?

Claims representative associates evaluate insurance claims by reviewing reports, policies, and evidence to determine coverage and liability. They communicate with claimants, investigate claims, and process payments or denials, often using claims management software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What are some common challenges claims representative associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What are the key skills and qualifications needed to thrive as a claims representative associate?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Claims Representative jobs in Arizona? The most popular types of Claims Representative jobs in Arizona are:
What cities in Arizona are hiring for Claims Representative Associate jobs? Cities in Arizona with the most Claims Representative Associate job openings:
Infographic showing various Claims Representative Associate job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,680 per year, or $19.6 per hour.

Associate Director, Enterprise Risk and Insurance Programs

University of Arizona

Tucson, AZ • On-site

Full-time

Posted 18 days ago


University Of Arizona rating

7.2

Company rating: 7.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

382nd of 617 rated colleges and universities


Job description

  • Directs the administration of the University's insurance programs, including property, liability, worker's compensation, and other risk financing mechanisms, ensuring appropriate coverage and alignment with institutional risk management objectives. 
  • Oversees the management of insurance claims from initial reporting through resolution, including investigation, documentation, claim analysis, coordination with insurers, brokers, third-party administrators, legal counsel, and state claims representatives, as applicable. 
  • Provides guidance and consultation to university departments on insurance coverage, claims procedures, loss reporting, and risk mitigation strategies. 
  • Monitors claims trends and loss data to identify emerging risks, evaluate loss exposures, and recommend risk mitigation and loss prevention strategies that strengthen the University's insurance and risk management programs.
  • Provides strategic coordination and oversight of the University's enterprise risk management (ERM) program by partnering with stakeholders to identify, assess, monitor, and communicate enterprise risks that may impact institutional objectives.
  • Manages the institutional risk register and collaborates with university leaders and departments to evaluate strategic, operational, financial, compliance, and reputational risks, while developing and monitoring appropriate mitigation strategies and controls.
  • Develops ERM reports, dashboards, and risk analytics to inform leadership decision-making, identify emerging risk trends, and support risk governance and oversight activities. 
  • Provides consultation, training, and risk management guidance to university stakeholders while continuously enhancing ERM frameworks, processes, tools, and reporting capabilities to strengthen organizational resilience and support institutional objectives.
  • Provides guidance and technical expertise to university units, administrators, and employees on insurance requirements, contractual risk transfer provisions, and risk financing strategies, including indemnification and hold harmless clauses, waivers of subrogation, limitation of liability provisions, and other risk allocation mechanisms. 
  • Evaluates and advises on the scope, applicability, and adequacy of University and State of Arizona insurance programs, including property, general liability, professional liability, workers' compensation, and international travel coverage.
  • Reviews complex agreements, affiliations, leases, research-related contracts, and special event activities to evaluate risk allocation and insurance implications. 
  • Collaborates with stakeholders to identify and mitigate contractual and operational risks while ensuring alignment with university policies, regulatory requirements, State of Arizona requirements, and risk management best practices. 
  • Leads risk analytics, exposure reporting, and program performance measurement to support insurance renewals, claims management, enterprise risk reporting, and strategic risk financing decisions. 
  • Develops dashboards, key risk indicators, and metrics to identify trends and opportunities for continuous improvement in risk management and loss prevention programs.
  • Provides leadership, supervision, coaching, and performance management for assigned staff. 
  • Establishes priorities, supports professional development, and fosters a collaborative, customer-focused environment that advances departmental and institutional goals.

Knowledge, Skills, and Abilities:

  • Knowledge of enterprise risk management and insurance programs.
  • Skill in claims administration and insurance coverage analysis.
  • Skill in risk, loss, and data analysis and reporting.
  • Strong communication and stakeholder relationship management skills.
  • Ability to assess risks and develop effective mitigation strategies.
  • Familiarity with reviewing Certificates of Insurance (COIs) and understanding vendor insurance requirements is strongly preferred.
  • Ability to adapt to evolving responsibilities and support ongoing development of risk management processes, procedures and programs.
  • Demonstrated ability to work independently while supporting departmental and institutional objectives

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