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Claims Rep Jobs in Florida (NOW HIRING)

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The Claims Agent is responsible for ensuring we have all legal documents needed to set up a claim, creating claims, assigning attorneys, ensuring pleadings are filed timely and following up on the ...

ESIS - Auto, general & liability (AGL) Claims Representative ESIS recognizes each risk management program is unique, and we are committed to providing consultative and innovative solutions to drive ...

ESIS - Auto, general & liability (AGL) Claims Representative ESIS recognizes each risk management program is unique, and we are committed to providing consultative and innovative solutions to drive ...

ESIS - Auto, general & liability (AGL) Claims Representative ESIS recognizes each risk management program is unique, and we are committed to providing consultative and innovative solutions to drive ...

Gains exposure to all facets of a professional claims representative position through classroom and hands on learning. Will be assigned a caseload as training progresses. Duties may include but are ...

Automotive Claims Representative (04EOC) US-FL- MelbourneDescription Automotive Claims Representative At Percepta, we bring first-class service across each market we support. As a Automotive Claims ...

Automotive Claims Representative At Percepta, we bring first-class service across each market we support. As a Automotive Claims Representative in Melbourne Florida , you'll be a part of creating and ...

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Claims Rep information

See Florida salary details

$8

$18

$31

How much do claims rep jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for claims rep in Florida is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $20.48 per hour, depending on experience, location, and employer.

What is the difference between Claims Rep vs Claims Adjuster?

AspectClaims RepClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; state licensing often required; certifications like AIC or CPCU beneficial
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office-based, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, public adjusting firms
Common Search & ComparisonClaims Rep vs Claims Adjuster

Claims Reps primarily handle customer service, processing claims, and administrative duties within insurance companies. Claims Adjusters focus on investigating claims, inspecting damages, and determining claim validity. While both roles require insurance knowledge and sometimes similar certifications, Claims Adjusters typically perform more fieldwork and damage assessments, whereas Claims Reps focus on customer interactions and claim processing.

What cities in Florida are hiring for Claims Rep jobs?

Cities in Florida with the most Claims Rep job openings:

Infographic showing various Claims Rep job openings in Florida as of August 2026, with employment types broken down into 1% Internship, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $37,499 per year, or $18 per hour.

Claims Representative

Boynton Beach, FL β€’ On-site

$20 - $24/hr

Full-time

PTO

Re-posted 6 days ago

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Job description

Position Overview

Responsible for receiving and processing all lawsuits for Active Clients and the creation of new profiles for prospects with pre-existing lawsuits. The Claims Agent is responsible for ensuring we have all legal documents needed to set up a claim, creating claims, assigning attorneys, ensuring pleadings are filed timely and following up on the claim until closed. He/she serves as the contact point between the law firm and its clients, affiliates, and attorneys once litigation on an account begin via email and/or phone while ensuring prompt and accurate responses.

Essential Job Functions

  • Data Entry – Intake of member claims/summons and processing of new enrollments
  • Billing – Invoicing for ALCP through PayPal and attorney billing review and submission for processing with proof of filings.
  • Claims Processing and follow through: Once a claim is entered, it becomes the Claims Agent responsibility to maintain and manage all claims until the claim is closed. Agents will be held accountable for the claim from start to finish. 
  • Responsible for reviewing new summonses to ensure forms are complete, legible, and accurate.
  • Upload and save all legal documents into CRM.
  • Document all communication in the respective profiles.
  • Send out requests to attorneys for acceptance / declining.
  • Complete all assigned tasks in CRM.
  • Responsible for informing all affiliates, attorneys, and members via email and/or phone (as needed) when a new summons has been received and documenting all communication in the respective profiles.
  • Prioritizes and follows up with workload, as needed, to ensure proper handling by all parties involved.
  • Escalates any necessary scenario to the Department Manager for review and resolution.
  • Performs any other responsibility connected with the servicing of the claim.P
  • Performs related work as assigned.
  •  Attend monthly department meetings to discuss day-to-day concerns and bring up any suggestions for department improvement. 

Additional Responsibilities

  • Works on any special project assigned by the Department Manager, as needed.
  •  May need to research information to solve members’ issues surrounding a claim.

Requirements

  • Experience in customer service, collections, administrative support, and legal assistance work.
  • Knowledge of legal terminology, of research methods and techniques, and of administrative and court procedures.
  •  Knowledge of office practices and administrative procedures.
  • Ability to prioritize workloads and organizational skills.
  •  Ability to perform effectively in a fast-paced environment.
  • Must be able to work in a team environment.