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Claims Processor Jobs in Detroit, MI (NOW HIRING)

You will conduct thorough investigations, evaluate damage, determine coverage, and guide customers through the full claims process with professionalism and empathy. As a trusted resource, you may ...

You will conduct thorough investigations, evaluate damage, determine coverage, and guide customers through the full claims process with professionalism and empathy. As a trusted resource, you may ...

This role is responsible for reviewing and processing warranty claims, including conducting technical analyses to ensure compliance with established Warranty Policies and Procedures in effect at the ...

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Claims Processor information

See Detroit, MI salary details

$11

$18

$26

How much do claims processor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for claims processor in Detroit, MI is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.48 per hour, depending on experience, location, and employer.

What is a claims processor?

A claims processor reviews insurance claims. Their responsibilities include verifying insurance policy coverage and making sure client information is accurate. After they determine there is a covered loss, a processor documents the information and makes sure all the required paperwork is complete. Other duties include modifying new or existing policies.

What are some common challenges faced by claims processors, and how can they be managed effectively?

Claims Processors often encounter challenges such as managing high volumes of claims, handling complex or incomplete documentation, and meeting strict accuracy and timeliness standards. To navigate these, strong organizational skills, effective communication with colleagues and claimants, and attention to detail are crucial. Utilizing workflow management tools and maintaining open channels with supervisors and other departments can help address issues quickly and ensure claims are processed efficiently. Regular training and staying updated on policy changes also support success in this role.

Is claims processing a stressful job?

Claims processing is often considered a routine administrative role that involves reviewing and verifying insurance claims. While it can involve tight deadlines and attention to detail, the level of stress varies depending on workload, workplace environment, and individual coping skills.

What is the difference between Claims Processor vs Claims Examiner?

AspectClaims ProcessorClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentOffice setting, processing claims efficientlyOffice setting, reviewing and approving claims
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, government agencies
Common Search & ComparisonClaims Processor vs Claims Examiner

Claims Processors primarily handle the data entry and initial processing of insurance claims, focusing on accuracy and efficiency. Claims Examiners review claims for validity, compliance, and coverage before approval. While both roles work within the insurance industry and require similar credentials, Claims Examiners typically perform more detailed reviews and decision-making tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a claims processor?

To thrive as a Claims Processor, you need strong analytical abilities, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or associate degree. Familiarity with claims management software, data entry systems, and sometimes industry certifications like AIC (Associate in Claims) is valuable. Excellent organization, communication, and customer service skills help you efficiently resolve claims and interact with clients. These competencies ensure accuracy, minimize errors, and maintain trust in the claims process.

Do you need a degree to be a claims processor?

A claims processor typically does not need a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills include attention to detail, communication, and familiarity with claims processing software, and some positions may offer on-the-job training or certification programs.

What does a claims processor do?

A Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify the accuracy of the information provided, ensure all required documentation is present, and determine if the claim meets the policy's terms and conditions. Claims Processors work with both customers and insurance adjusters to resolve any discrepancies and help facilitate timely payments. Their role is essential in ensuring that claims are handled efficiently and fairly.
What are the most commonly searched types of Claims Processor jobs in Detroit, MI? The most popular types of Claims Processor jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Claims Processor jobs? Cities near Detroit, MI with the most Claims Processor job openings:
Infographic showing various Claims Processor job openings in Detroit, MI as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Mortgage Claims Default Specialist

The EMAC Group

Detroit, MI

Full-time

Re-posted 25 days ago


Job description

Company Description

The EMAC Group is a provider of mortgage recruiting services, we offer an extensive network of mortgage professionals and proven expertise developed over 20 years of experience identifying, attracting and recruiting mortgage talent for our clients.

Job Description

POSITION SUMMARY 
The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout the default process. The Claims Specialist will file required claims; meet investor time frames, and complete audits of claims processes for validation. Responsibilities as well will entail tracking of claim payments received for proper application, and filing of any required supplemental claims as necessary, and respond regarding any contested claim information as required. 
ESSENTIAL POSITION FUNCTIONS 
    Review, analyze, and ensure timely settlement of investor and mortgage insurance claims and manage aging claims to determine status and bring to closure and request extensions as needed. 
    Document and maintain all systems necessary for proper claim handling and follow-up. 
    Research issues and obtain proper supporting documentation in a timely manner as requested by investor or mortgage insurance company. 
    Manage application of all claim funds received and provide additional information as necessary in order to validate all available funds received prior to claim being closed. 
    Monitor claim process reports to ensure all required responses are timely filed. 
    Complete timely audits of all assigned claims to ensure all requirements have been met, and claim process can be validated. 
EDUCATION / EXPERIENCE REQUIREMENTS 
    Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job. 
    Knowledge of Microsoft Office a must; knowledge of YARDI, LoanSphere, VALERI, USDA LINC and Workout Prospector a plus. 
    Previous work with mortgage claim filing is a requirement.

Additional Information

Please contact Tabitha Wolf at: 303-953-4748


EMAC Group logo

About EMAC Group

Sourced by ZipRecruiter

The EMAC (Employment Management Advisory Consulting) Group was founded in 2004 as a mortgage industry executive search and recruitment training platform. Our client-focused and candidate-centric approach is evident in your commitment to collaborating with clients and professionals to help them achieve their aspirations. With over 20 years of experience, The EMAC Group has accumulated a wealth of stories and insights from professionals we represent. Our client-focused and candidate-centric approach is evident in your commitment to collaborating with clients and professionals to help them achieve their aspirations. We recruit amazing people to help your business reach new heights. Our team’s approach of not depending on job boards but focusing on direct recruitment and attracting passive candidates who prioritize their career aspirations is a distinctive and effective strategy. Passive candidates, often highly qualified and experienced, can be a valuable asset to organizations seeking top talent.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Palm Harbor, FL, US

Year founded

2004