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Claims Processor Associate Jobs in Dallas, GA (NOW HIRING)

Participates in the claims process as directed by management, including claim submission, follow-up ... QUALIFICATIONS EDUCATION / EXPERIENCE Associate's Degree or equivalent combination of education and ...

eCOB Specialist II

Atlanta, GA ยท On-site

$20.42 - $30.64/hr

Reviews claim history to identify claims requiring reconciliation, whether processed or pended, as well as recovered in error. * Associate must identify the correct formulas in order to adjudicates ...

... claims information and update account owner contacts using provided processes. The associate provides excellent customer service through phone calls, emails and/or online chat and supports efficient ...

... claims information and update account owner contacts using provided processes. The associate provides excellent customer service through phone calls, emails and/or online chat and supports efficient ...

Showing results 41-60

Claims Processor Associate information

See Dallas, GA salary details

$10

$17

$23

How much do claims processor associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for claims processor associate in Dallas, GA is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.65 per hour, depending on experience, location, and employer.

What does a claims processor associate do?

A Claims Processor Associate is responsible for reviewing, processing, and verifying insurance claims to ensure they are accurate and comply with policy guidelines. They investigate claim details, communicate with policyholders or medical providers for additional information, and enter claim data into company systems. Their role is crucial in ensuring timely and accurate payments or denials, helping both insurance companies and clients. Attention to detail, strong organizational skills, and excellent communication abilities are important for success in this position.

What are the key skills and qualifications needed to thrive as a claims processor associate, and why are they important?

To thrive as a Claims Processor Associate, you need strong attention to detail, analytical skills, and a high school diploma or equivalent, with some employers preferring experience in insurance or healthcare. Familiarity with claims management software, data entry systems, and basic office applications is typically required. Excellent organizational skills, clear communication, and the ability to work efficiently under deadlines are essential soft skills for this role. These abilities ensure accurate claims processing, minimize errors, and support timely service for clients and providers.

What are some common challenges faced by claims processor associates, and how can they be effectively managed?

Claims Processor Associates often encounter challenges such as handling a high volume of claims, navigating complex policy details, and meeting strict deadlines. Successfully managing these challenges requires strong organizational skills, attention to detail, and the ability to prioritize tasks effectively. Collaborating closely with team members and regularly communicating with supervisors can also help resolve discrepancies and ensure accuracy. Most organizations provide training and support to help associates stay updated on procedures and regulatory requirements, fostering a supportive work environment.

Is claims processing a stressful job?

Claims processing can be a stressful job due to tight deadlines, high volume of claims, and the need for accuracy. It often requires attention to detail, strong organizational skills, and the ability to handle complex or difficult cases. However, workload and stress levels vary depending on the employer and work environment.

What cities near Dallas, GA are hiring for Claims Processor Associate jobs?

Cities near Dallas, GA with the most Claims Processor Associate job openings:

Infographic showing various Claims Processor Associate job openings in Dallas, GA as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,014 per year, or $17.3 per hour.

Customer Service Associate

Marpai Administrators LLC

Atlanta, GA โ€ข On-site

$14 - $19.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Marpai Administrators is a technology company transforming the Third-Party Administration sector serving employers with self-funded health plans. Marpai Administrators (โ€œMarpaiโ€) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes.

ABOUT THE POSITION:

The Customer Service Associate supports Customer Service Representatives and internal department requirements outside of standard call handling. This role assists with non-call workflows, operational inquiries, digital communication channels, and cross-functional support needs. The position may also answer basic-level customer service calls when call volume warrants, helping maintain service levels and ensure timely support for members, providers, clients, and internal stakeholders.

WHAT YOU WILL BE DOING:

Customer Service and Department Support

Provide daily administrative and operational support to Customer Service Representatives to help maintain workflow continuity and timely issue resolution.

Support internal department requirements outside of standard call handling, including follow-up tasks, documentation updates, email inquiries, portal messages, and departmental requests.

Monitor and respond to inquiries received through approved customer service communication channels, including Member Portal Chat, Message Board, and Customer Service email group.

Assist with answering calls when when additional call support is needed due to call volume or business demand.

Escalate complex, sensitive, or unresolved issues to the appropriate Customer Service Representative, Lead Customer Service Representative, supervisor, or operational department.

Maintain accurate documentation of work completed, inquiries handled, follow-up actions, and pending items in accordance with department expectations.

Assist with basic-level calls when volume warrants while maintaining professionalism and adherence to call handling expectations

Demonstrate accountability, teamwork, dependability, and a commitment to continuous improvement.

Other duties as required

KNOWLEDGE, SKILLS AND ABILITIES

Strong customer service mindset with the ability to support multiple team members and internal departments professionally.

Ability to manage non-call workflows, follow-up items, email inquiries, portal messages, and administrative support tasks accurately and efficiently.

Clear verbal and written communication skills with attention to detail and professionalism.

Ability to research routine inquiries, document findings, and escalate complex issues appropriately.

Strong organizational, prioritization, and time-management skills.

Ability to work independently in a remote environment while contributing effectively to team success.

Ability to maintain confidentiality and comply with HIPAA, regulatory, and company policy requirements.

WHAT DO YOU NEED

High School Diploma or GED required.

Call center experience (TPA / Self-Funded Plans preferred).

Basic understanding of healthcare benefits, eligibility, claims processing, provider networks, healthcare terminology, and HIPAA requirements preferred.

WLT system knowledge preferred.

WORK REQUIREMENTS:

Remote work environment requiring prolonged computer use and telephone interaction.

Ability to work scheduled business hours and overtime as required to support business needs.

Ability to maintain a secure home office environment that meets company standards.

WHY WORK AT MARPAI?

We have great benefits:

Generous PTO

Medical and Prescription

EAP

FSA / HSA / Dependent Care

Dental

Vision

Life and Disability

STD/LTD

Voluntary Benefits: Critical Illness, Accident, Hospital

401k with Employer Match

LegalShield

Identity Theft Protection

Marpai is an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

This is a remote position.