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Claims Processor Associate Jobs in Akron, OH (NOW HIRING)

Geico

Senior Counsel - Claims

Beachwood, OH · On-site

$148K - $260K/yr

... processes. A successful candidate should have seven or more years' experience advising claims ... This applies to all applicants and associates. GEICO also provides a work environment in which each ...

Northwest

EFT Processor II

Independence, OH

$15.50 - $20/hr

Investigate and escalate suspicious or fraudulent claims in accordance with policies * Process EFT ... Associate's Degree Business Administration/Finance preferred Northwest is an equal opportunity ...

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How much do claims processor associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for claims processor associate in Akron, OH is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.76 per hour, depending on experience, location, and employer.

What does a claims processor associate do?

A Claims Processor Associate is responsible for reviewing, processing, and verifying insurance claims to ensure they are accurate and comply with policy guidelines. They investigate claim details, communicate with policyholders or medical providers for additional information, and enter claim data into company systems. Their role is crucial in ensuring timely and accurate payments or denials, helping both insurance companies and clients. Attention to detail, strong organizational skills, and excellent communication abilities are important for success in this position.

What are the key skills and qualifications needed to thrive as a claims processor associate, and why are they important?

To thrive as a Claims Processor Associate, you need strong attention to detail, analytical skills, and a high school diploma or equivalent, with some employers preferring experience in insurance or healthcare. Familiarity with claims management software, data entry systems, and basic office applications is typically required. Excellent organizational skills, clear communication, and the ability to work efficiently under deadlines are essential soft skills for this role. These abilities ensure accurate claims processing, minimize errors, and support timely service for clients and providers.

What are some common challenges faced by claims processor associates, and how can they be effectively managed?

Claims Processor Associates often encounter challenges such as handling a high volume of claims, navigating complex policy details, and meeting strict deadlines. Successfully managing these challenges requires strong organizational skills, attention to detail, and the ability to prioritize tasks effectively. Collaborating closely with team members and regularly communicating with supervisors can also help resolve discrepancies and ensure accuracy. Most organizations provide training and support to help associates stay updated on procedures and regulatory requirements, fostering a supportive work environment.

Is claims processing a stressful job?

Claims processing can be a stressful job due to tight deadlines, high volume of claims, and the need for accuracy. It often requires attention to detail, strong organizational skills, and the ability to handle complex or difficult cases. However, workload and stress levels vary depending on the employer and work environment.

What job categories do people searching Claims Processor Associate jobs in Akron, OH look for?

The top searched job categories for Claims Processor Associate jobs in Akron, OH are:

What cities near Akron, OH are hiring for Claims Processor Associate jobs?

Cities near Akron, OH with the most Claims Processor Associate job openings:

Claims Processor Associate jobs near you

Claims Operations Associate II - National Interstate Insurance

Engage! Cleveland

Richfield, OH • On-site

$16.50 - $22.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Claims Operations Associate II – National Interstate Insurance

Claims Operations Associate II – National Interstate Insurance

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today.

National Interstate is looking for a Claims Operations Associate II to join their team. This individual will work a hybrid schedule out of the Richfield, OH office.

National Interstate's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.

Essential Job Functions and Responsibilities

  • Processes and organizes claim file information for basic claims for one or more lines.
  • Handles moderately complex claims including claims with coverage questions or recovery potential.
  • Assists in identifying opportunities to streamline claims procedures, enhance efficiency, and reduce costs.
  • Performs other duties as assigned.

Job Requirements

Work Hours are 10am-7pm Monday-Friday

Education: High School Diploma (Associate degree preferred)

Experience: Generally, a minimum of 3 years of experience in claim operations or customer service.

Scope of Job/Qualifications: Develops knowledge of local, state, and federal insurance-related policies. Effective analytical and organizational abilities with a focus on prioritization. Working knowledge of claim data processing systems. Excellent interpersonal and communication skills.

Where you work matters:

  • Free Parking
  • Coffee Shop & Full-Service Cafeteria with online ordering
  • Three Free On-site gyms
  • Locker rooms & Showers
  • Game Room

Company: NIIC National Interstate Insurance Company

Benefits: We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.

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