1

Claims Processing Manager Jobs in Alberta (NOW HIRING)

next page

Showing results 1-20

Claims Processing Manager information

What does a claims processing manager do?

A Claims Processing Manager oversees the team responsible for reviewing, evaluating, and processing insurance claims. Their duties include ensuring claims are handled efficiently and accurately, developing procedures to improve workflow, and maintaining compliance with industry regulations. They also resolve complex or escalated claims issues, provide staff training, and report on performance metrics. The role requires strong leadership, analytical skills, and attention to detail to ensure a fair and timely claims process.

What are the key skills and qualifications needed to thrive as a claims processing manager?

To thrive as a Claims Processing Manager, you need expertise in insurance claims procedures, analytical skills, and a solid understanding of regulatory compliance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management software, workflow automation tools, and data analysis systems is typically required. Strong leadership, attention to detail, and effective communication are crucial soft skills that set top performers apart in this role. These abilities ensure accurate and efficient claims processing, regulatory adherence, and effective team management, all of which are vital for organizational success.

What are the primary challenges faced by a claims processing manager, and how can they be addressed?

Claims Processing Managers often navigate challenges such as ensuring timely and accurate claim adjudication, managing a team with varying workloads, and staying up to date with regulatory changes. Balancing efficiency with compliance requires strong organizational skills and effective communication. Successful managers foster a collaborative environment, implement regular training, and leverage technology to streamline processes, all while maintaining high standards of customer service and data integrity.

What cities in Alberta are hiring for Claims Processing Manager jobs?

Cities in Alberta with the most Claims Processing Manager job openings:

Claims Advocate Associate, Condominium Program

Calgary, AB


Gallagher
Insurance Services • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

213th of 313 rated insurance

Good employer

Recommended by parents

Respectful managers


Full-time

Re-posted 13 days ago


Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply.


Overview

Gallagher is seeking a Claims Associate with 1-2 years of property claims experience and a Level 1 License to join our Alberta Condo team. This role focuses on managing claims processes, ensuring accurate reporting, and providing exceptional support to clients and property managers.


How you'll make an impact
  • Enter and maintain claim data in internal systems, ensuring accuracy across all records.
  • Communicate directly with IA for claim updates and underwriting queries.
  • Manage claim intake, reporting, and documentation, addressing missing or incomplete information.
  • Oversee "notice only" claims, provide standard responses, and follow up to prevent E&O issues.
  • Handle below-deductible inquiries with clear, policy-compliant responses.
  • Build strong relationships with property managers and provide claims education sessions.
  • Conduct regular customer service check-ins during claims processes.

About you
  • 1-2 years of property claims experience is preferred; property claims experience/exposure ideal but not mandatory
  • General Level 1 license will be required within 3 months
  • Strong attention to detail and excellent communication skills
  • Knowledge of claims processes, underwriting, and the Condo Act of Alberta
  • Experience with EPIC is an asset

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:
  • 1-2 years of property claims experience is preferred; property claims experience/exposure ideal but not mandatory
  • General Level 1 license will be required within 3 months
  • Strong attention to detail and excellent communication skills
  • Knowledge of claims processes, underwriting, and the Condo Act of Alberta
  • Experience with EPIC is an asset
Education:UNAVAILABLEEmployment Type: FULL_TIME


What Arthur J. Gallagher & Co. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom