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Claims Operations Leader Jobs (NOW HIRING)

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Principal Duties & Responsibilities • Manages the daily operations of the Claims business unit ...

$18.50 - $25.50/hr

Working for a leader in the insurance industry means opportunity for you. Great American Insurance ... Position Overview The Claims Operations Associate I is an entry-level support role responsible for ...

Mgr, Claims Operations

Windsor, CT · On-site

$90K - $120K/yr

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Principal Duties & Responsibilities • Manages the daily operations of the Claims business unit ...

Demonstrated leadership, initiative, customer service and/or claims handling skills. * Acquisition ... Previous experience as a Claims Operations Manager. * Experience managing water loss claims.

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Principal Duties & Responsibilities • Manages the daily operations of the Claims business unit ...

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Principal Duties & Responsibilities Manages the daily operations of the Claims business unit ...

Mgr, Claims Operations

Windsor, CT · On-site

$90K - $120K/yr

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Principal Duties & Responsibilities • Manages the daily operations of the Claims business unit ...

$20 - $27/hr

Working for a leader in the insurance industry means opportunity for you. Great American Insurance ... Position Overview The Claims Operations Associate II provides operational and administrative ...

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Principal Duties & Responsibilities Manages the daily operations of the Claims business unit ...

Showing results 21-40

Claims Operations Leader information

See salary details

$35K

$87.9K

$139K

How much do claims operations leader jobs pay per year?

As of Sep 14, 2026, the average yearly pay for claims operations leader in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What is a claims operations leader?

Claims Operations Leaders are professionals responsible for overseeing and managing the daily operations within an insurance claims department. Their duties include supervising claims processing staff, ensuring compliance with company policies and regulations, improving workflow efficiency, and maintaining customer satisfaction. They also analyze claims data to identify trends, implement process improvements, and collaborate with other departments to optimize overall claim outcomes. Strong leadership, analytical, and communication skills are essential for success in this role.

What are the main challenges a claims operations leader might face when managing a diverse team?

A Claims Operations Leader often manages teams with varied backgrounds and experience levels, which can present challenges in aligning processes and maintaining consistent performance. Common challenges include ensuring clear communication across the team, balancing workloads efficiently, and integrating new technologies or systems. To address these, leaders typically implement regular training, set clear expectations, and foster a culture of collaboration and continuous improvement. Effective leadership in this role also involves supporting team members through change and helping them adapt to evolving industry standards.

What are the key skills and qualifications needed to thrive as a claims operations leader, and why are they important?

To thrive as a Claims Operations Leader, you need expertise in claims management, insurance regulations, and process improvement, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims processing systems, data analytics tools, and industry-specific software such as Guidewire or ClaimCenter is highly beneficial. Strong leadership, problem-solving skills, and effective communication are essential soft skills for motivating teams and resolving complex issues. These competencies ensure efficient claims operations, regulatory compliance, and superior customer service in a dynamic insurance environment.

What is the difference between Claims Operations Leader vs Claims Supervisor?

Claims Operations LeaderClaims Supervisor
Oversees multiple claims teams, develops strategies, and manages large-scale claims processes.Manages a specific claims team, supervises daily claims handling, and ensures team performance.

While both roles focus on claims management, the Claims Operations Leader has a broader strategic and organizational scope, often overseeing multiple teams, whereas the Claims Supervisor concentrates on direct team supervision and daily operations.

What cities are hiring for Claims Operations Leader jobs?

Cities with the most Claims Operations Leader job openings:

What states have the most Claims Operations Leader jobs?

States with the most job openings for Claims Operations Leader jobs include:

What are popular job titles related to Claims Operations Leader jobs?

For Claims Operations Leader jobs, the most frequently searched job titles are:

Claims Manager (Health Claims Operations)

Mckinney, TX • On-site, Remote

NTT DATA Services
IT Services • 10K+ employees

$136K - $227K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


NTT Data rating

7.5

Company rating: 7.5 out of 10

Based on 93 frontline employees who took The Breakroom Quiz


Job description

Req ID: 386772 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Claims Manager (Health Claims Operations) to join our team in McKinney, Texas (US-TX), United States (US).

Role Summary
Seeking an experienced Claims Manager with strong health claims operations expertise to provide leadership and oversight for claims administration functions. The individual will support day-to-day operations, drive process improvements, and ensure continuity during a leadership transition.

Key Responsibilities

  • Lead and support health claims operations and business processes.
  • Provide operational guidance and subject matter expertise to claims teams.
  • Identify process improvement opportunities and drive operational efficiencies.
  • Partner with business stakeholders to improve service levels and claims outcomes.
  • Support transition planning and knowledge transfer activities.
  •  

Qualifications

  • 7+ years of health claims operations experience.
  • Strong understanding of claims lifecycle, workflows, and industry practices.
  • Proven leadership or supervisory experience.
  • Excellent communication and stakeholder management skills.
  • No technical expertise required.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $136,275.00 to $227,125.00. This range reflects the minimum and maximum target compensation for the position across all US locations.

Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. 

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits

#LI-NorthAmerica

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.


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About NTT DATA

Sourced by ZipRecruiter

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967