ZipRecruiter

Log In

1

Claims Operations Associate Jobs in DeLand, FL (NOW HIRING)

MHI

Warranty PM Associate

Lake Mary, FL · On-site

Support the administration and review of warranty claims within the warranty management database ... Support additional project management and operational activities as assigned. Requirements

Elevance Health

Credit & Collections Specialist

Lake Mary, FL · On-site

$16.25 - $21.75/hr

T his role requires associates to be in-office 1 - 2 days per week, fostering collaboration and ... AFA > Financial Operations Please be advised that Elevance Health only accepts resumes for ...

next page

Showing results 1-20

All JobsClaims Operations Associate JobsClaims Operations Associate Jobs in DeLand, FL

Claims Operations Associate information

See DeLand, FL salary details

$12

$18

$27

How much do claims operations associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for claims operations associate in DeLand, FL is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.53 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working within strict regulatory guidelines, which can contribute to workplace pressure. However, stress levels vary depending on the workload, company environment, and individual coping skills.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.
What cities near DeLand, FL are hiring for Claims Operations Associate jobs? Cities near DeLand, FL with the most Claims Operations Associate job openings:
Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in DeLand, FL as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,867 per year, or $18.7 per hour.

Workers Compensation and Claims Specialist

TRP Infrastructures Services

Sanford, FL • On-site

$20 - $27.50/hr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Position Summary:

The Workers' Compensation & Liability Specialist is responsible for administering and managing the organization's workers' compensation, general liability, and auto liability claims programs. This position serves as the primary liaison between employees, operations, insurance carriers, third-party administrators (TPAs), legal counsel, healthcare providers, and regulatory agencies to ensure timely reporting, effective claims management, regulatory compliance, and cost containment.

The specialist works closely with Environmental, Health & Safety (EHS), Human Resources, Operations, Fleet, and Risk Management to reduce claim frequency and severity while supporting injured employees throughout the return-to-work process. This role is particularly important in transportation, infrastructure services, construction, utility, and field operations environments.

Requirements

Essential Duties and Responsibilities

Workers' Compensation Administration

Manage the complete lifecycle of workers' compensation claims from initial injury through claim closure.

Ensure all occupational injuries and illnesses are reported promptly and accurately.

Coordinate with supervisors to obtain incident reports, witness statements, photographs, and supporting documentation.

Maintain compliance with state workers' compensation reporting requirements.

Communicate regularly with injured employees regarding claim status and return-to-work expectations.

Coordinate medical treatment with occupational health providers.

Monitor medical restrictions and facilitate modified-duty assignments.

Review reserves, treatment plans, indemnity payments, and claim strategies with TPAs.

Identify opportunities for early intervention to reduce claim costs.

Participate in claim review meetings with insurance carriers and TPAs.

Liability Claims Management

Manage general liability, automobile liability, and property damage claims.

Coordinate investigations involving:

Vehicle accidents

Third-party injuries

Property damage

Customer claims

Public liability incidents

Collect evidence including:

Photographs

Statements

Police reports

Dash camera footage

GPS and telematics data

Vehicle inspection records

Work with legal counsel regarding litigation matters.

Assist in preparing documentation for subrogation and recovery efforts.

Monitor litigation exposure and claim reserves.

Incident Investigation

Conduct thorough investigations into workplace injuries and liability incidents.

Perform root cause analyses.

Identify corrective and preventive actions.

Partner with EHS personnel to ensure corrective actions are implemented.

Track trends and recurring causes.

Recommend risk reduction initiatives.

Return-To-Work Coordination

Coordinate transitional duty assignments.

Communicate restrictions with supervisors.

Monitor employee recovery progress.

Coordinate fitness-for-duty evaluations.

Ensure compliance with ADA, FMLA, and applicable leave regulations.

Reduce lost workdays through effective return-to-work strategies.

Insurance & Claims Coordination

Serve as the primary contact with:

Insurance carriers

Third-party administrators

Defense attorneys

Medical providers

Nurse case managers

Adjusters

Review claim documentation for completeness and accuracy.

Monitor claims for reserve accuracy.

Assist during insurance audits.

Support annual renewal processes with loss information.

Compliance

Maintain compliance with:

OSHA recordkeeping requirements

State workers' compensation regulations

FMCSA regulations (when applicable)

DOT requirements

HIPAA privacy standards

Company reporting procedures

Insurance carrier requirements

Reporting & Analytics

Develop and maintain reports including:

Workers' compensation claim trends

Claim frequency and severity

Cost per claim

Open vs. closed claims

Return-to-work metrics

OSHA recordable statistics

Liability claim trends

Auto accident analysis

Loss runs

Reserve summaries

Provide monthly and quarterly executive reports to leadership.

Risk Reduction

Partner with EHS and Operations to:

Identify recurring injury trends

Analyze root causes

Recommend corrective actions

Reduce claim frequency

Lower insurance costs

Support enterprise risk management initiatives

Minimum Education and Experience

Bachelor's degree in Occupational Safety, Risk Management, Insurance, or related field.  Master's degree is preferred.

5-8 years of worker's compensation claims administration

3+ years managing liability claims 

Experience working with TPAs and insurance carriers

Experience with incident investigations

Experience with return-to-work programs

Experience in construction, transportation, utilities, infrastructure services, or industrial operations.

Technical Skills and Certifications

Microsoft Office Suite, Excel, Claims Management Software, Risk Management Information Systems (RMIS), Velocity EHS, HRIS Platforms, Fleet Telematics, Document Management Systems, Vehicle Subrogation, and Power BI.

Associate In Claims (AIC), Associate In Risk Management (ARM), Certified Safety Professional (CSP), Certified Workers' Compensation Professional (CWCP)

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

401k

Apply