Claims Operations Associate Jobs in Ontario (NOW HIRING)

About Us

Let's go on an adventure together!

Hey there, we're G Adventures. We're one of the world's leading small group travel companies, and we've always believed that travel isn't just about where you go - it's about how it changes you.

For the last 35 years, we've set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. And not to mention, as few selfie sticks as possible. Just real humans, travelling your heart out across the world with open minds and a non-stop desire to make our planet better, simply by exploring it.

At G Adventures, our DNA (or GNA, if you will) is built on belonging - where bringing your authentic self to work every day isn't just accepted, it's downright celebrated. For our office crew - you wanna rock a t-shirt with your dog's face on it? We say go for it. For our Chief Experience Officers - you wanna hit the road and call some of the most epic places on Earth your home office? We love that - and we've got you. Wanna spend your days with people you genuinely like? Us too - and we're pretty sure you'll fit right in, wherever that is.

Now about that career of yours - this is the kind of place where you can spread your wings and truly grow into your role. The best part? You get to do it all alongside a passionate, freakishly talented, one-of-a-kind bunch excited to produce top-notch work and spread a ridiculous amount of goodness at the same time.

Feel like this could be the right fit? We think so too, and we're already way too excited to meet you.

• Corporate & Commercial: Provide legal advice and drafting/review across a broad range of corporate and commercial matters, including sales agreements, commercial partnerships, software agreements, NDAs, services agreements, intellectual property agreements, licensing agreements, and marketing agreements. Conduct legal research and analysis on corporate and tax matters related to GTC's legal structure and activities. Assist with financing transactions, with particular focus on transaction closings.

• Intellectual Property Portfolio Ownership: Lead the development, enforcement, and growth of GTC's enterprise-wide IP strategy. Direct external legal counsel on international trademark applications, oppositions, domain name disputes, and enforcement actions. Personally conduct trademark availability searches, provide business units with advice on intellectual property usage, and draft responses to cease-and-desist claims.

• Corporate Governance & Entity Upkeep: Maintain accurate corporate documentation for all GTC legal entities. Update global minute books, draft board resolutions, compile shareholder documents, and draft documentation for inter-company transactions.

• Regulatory Alignment & Audit Support: Monitor global regulatory updates to safeguard corporate compliance across travel industry regulations, consumer protection rules, privacy laws, and international advertising frameworks. Maintain regulatory compliance with the company's required licenses and facilitate reporting obligations. Support GTC's annual and interim financial audits.

• Contract Lifecycle & Legal Operations Automation: Advise internal teams on all aspects of the contract lifecycle from drafting through to interpretation, termination strategy, and conflict resolution. Identify operational bottlenecks to streamline and automate contracting processes.

• Credentials: Bachelor of Laws (LL.B) or Juris Doctor (J.D.) degree from a recognized institution, paired with active membership in good standing with the Law Society of Ontario (or another Canadian provincial bar).

• Corporate Legal Background: 1 to 4 years of progressive corporate and commercial law experience, ideally within a corporate in-house setting or a business law practice group.

• IP Asset Exposure: Direct experience or foundational exposure handling intellectual property matters, trademark classifications, or global portfolio tracking.

• Interest in the Relevant Regulatory Frameworks: A demonstrated interest or working familiarity with advertising and marketing law, international privacy regulations (such as GDPR/CCPA), and travel industry operational legal frameworks.

• Research Skills & Financial Literacy: Strong legal research capabilities with excellent attention to detail. .A pragmatic and efficient approach, financial literacy, an understanding of when to exercise discretion, and comfort with working independently in a fast-paced environment.

• Communication Style: Excellent written, verbal, and negotiation skills, with a proven ability to translate complex concepts into clear and actionable advice for non-legal business stakeholders.

• Working Style: A highly organized, solutions-driven legal professional who exercises discretion when handling sensitive or high-stakes corporate materials. You possess the mental resilience to handle juggling multiple projects, dedicating extended blocks of focus to critical tasks, and the ability to deliver quality results under tight time limits. You can adapt seamlessly to frequent, unplanned scheduling interruptions and sudden shifting priorities.

• Physical Framework: Stable, desk-based office position utilizing digital document drafting, legal research, and corporate workflow software tools. No domestic or international work travel is required for this role.

What Do We Offer You?

• Competitive Total Rewards Package, including exclusive travel perks!

• Additional days off, including on your birthday!

• Vacation time for you to recharge

• Enhanced Parental Leave

• Meaningful Employee Recognition Program

• Learning and Growth Opportunities

• Employee Resource Groups

*Applicable based on location*

Please note that Artificial Intelligence (AI) is used in the selection or interview process.

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.