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Claims Investigator Jobs in Riverside, CA (NOW HIRING)

Allied Universal

Surveillance Investigator

San Dimas, CA · On-site

$20 - $24/hr

Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation Services. Allied Universal ® Compliance and Investigation Services is the premier destination for a ...

Allied Universal

Surveillance Investigator

San Dimas, CA · On-site

$20 - $24/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Allied Universal

Surveillance Investigator

Orange, CA · On-site

$20 - $24/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Allied Universal

Surveillance Investigator

Santa Ana, CA · On-site

$20 - $24/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Azad Technology Partners

Claims Specialist

Orange, CA · On-site

$100 - $125/hr

Investigate and evaluate claim files including complying with the standards of performance ... Code the claims file and update as relevant information is available. * Timely review and index ...

Venbrook

Senior Claims Examiner

Anaheim, CA · On-site

$69K - $89K/yr

This role requires sound judgment, strong investigative skills, and an understanding of the unique legal and regulatory environment governing public sector claims. The Adjuster will manage litigation ...

Venbrook

Senior Claims Examiner

Anaheim, CA · On-site

$69K - $89K/yr

This role requires sound judgment, strong investigative skills, and an understanding of the unique legal and regulatory environment governing public sector claims. The Adjuster will manage litigation ...

Chubb

ESIS Claims Representative, WC

Irvine, CA · On-site

Claims Management: Investigate, evaluate, and manage workers' compensation claims from inception to resolution, ensuring compliance with applicable laws, regulations, and company policies.

Chubb

ESIS Claims Representative, WC

Irvine, CA · On-site

Claims Management: Investigate, evaluate, and manage workers' compensation claims from inception to resolution, ensuring compliance with applicable laws, regulations, and company policies.

Chubb

ESIS Claims Representative, WC

Irvine, CA

Claims Management: Investigate, evaluate, and manage workers' compensation claims from inception to resolution, ensuring compliance with applicable laws, regulations, and company policies.

Artius Solutions

Senior Claims Specialist

Orange, CA · On-site

$110K - $130K/yr

Investigate and evaluate claims by: * Reviewing medical records * Interviewing involved parties * Communicating with plaintiff attorneys * Securing expert evaluations/opinions * Prepare detailed case ...

Allstate

Claims Adjuster Trainee

Ontario, CA · On-site

$22.84 - $29.57/hr

The Claims Inside Auto Trainee is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and ...

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Showing results 21-40

All JobsClaims Investigator JobsClaims Investigator Jobs in Riverside, CA

Claims Investigator information

See Riverside, CA salary details

$36.5K

$68.1K

$93.4K

How much do claims investigator jobs pay per year?

As of Sep 7, 2026, the average yearly pay for claims investigator in Riverside, CA is $68,066.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $78,200.00 per year, depending on experience, location, and employer.

What is a claims investigator?

A claims investigator researches insurance claims to ensure that they are valid and accurate. While many insurance claims result in the claimants being compensated, for claims in which criminal activity or fraud is suspected, the claims investigator must interview people, conduct background checks, review forensic evidence, and advise insurance companies on how to proceed with the claim. The claims investigator saves insurance companies time and money by investigating key information about all claims.

What are the key skills and qualifications needed to thrive as a claims investigator?

To thrive as a Claims Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, insurance, or a related field. Familiarity with case management software, database research tools, and sometimes certifications like Certified Fraud Examiner (CFE) are typically used. Excellent communication, discretion, and critical thinking help build trust and accurately assess complex situations. These skills are vital for efficiently detecting fraud, ensuring accurate claim resolutions, and maintaining the integrity of the claims process.

What are some typical challenges faced by claims investigators and how can they be addressed?

Claims Investigators often encounter challenges such as managing a large caseload, dealing with incomplete or conflicting information, and handling sensitive interactions with claimants and witnesses. To address these, strong organizational skills, attention to detail, and effective communication are essential. Collaborating closely with legal teams, insurance adjusters, and law enforcement can also help resolve complex cases more efficiently. Regular training and staying updated on industry regulations further support investigators in overcoming these challenges.

What is the difference between Claims Investigator vs Claims Adjuster?

AspectClaims InvestigatorClaims Adjuster
CredentialsTypically requires insurance-related certifications, such as CPCU or AICOften requires similar certifications, plus state licensing
Work EnvironmentInvestigates claims, interviews witnesses, reviews evidenceEvaluates damages, negotiates settlements, inspects property or vehicle
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, public adjusters, third-party administrators

Claims Investigators focus on uncovering facts and verifying claims, often conducting interviews and investigations. Claims Adjusters evaluate damages and negotiate settlements. While both roles require insurance knowledge and certifications, Investigators emphasize investigation skills, whereas Adjusters focus on assessment and negotiation.

More about Claims Investigator jobs

What are popular job titles related to Claims Investigator jobs in Riverside, CA?

For Claims Investigator jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Claims Investigator jobs in Riverside, CA look for?

The top searched job categories for Claims Investigator jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Claims Investigator jobs?

Cities near Riverside, CA with the most Claims Investigator job openings:

Claims Investigator jobs near you
Infographic showing various Claims Investigator job openings in Riverside, CA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $68,066 per year, or $32.7 per hour.

Claims Adjuster Senior - Injury

Progressive

Riverside, CA • Hybrid

$39 - $51/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Progressive Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 601 frontline employees who took The Breakroom Quiz

96th of 315 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

This position is available in Riverside, Irvine, San Diego, Pasadena, Torrance, Woodland Hills, Fresno, Modesto, Concord, Sacramento, CA.

As a senior claims specialist on our team, you’ll play a critical role in our ability to successfully and efficiently resolve injury claims. Investigating complex and high-risk claims – which may be attorney represented or have additional litigation features – you’ll consult with police officers, medical professionals, claimants and others involved in the accident. The information gathered will then be used while determining coverage, liability and the total value of the claim.

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Minimum qualifications

  • Five years of relevant work experience with two years in claims handling OR
  • Two years in claims handling and a bachelor’s degree OR
  • Four years of relevant work experience with two years in claims handling and an associate degree

Preferred skills

  • Ability to quickly build rapport and successfully effect settlements
  • Strong negotiation and customer service skills
  • Excellent organization and problem-solving skills along with ability to multi-task and prioritize
  • Demonstrated proficiency analyzing coverage and liability
  • Ability to direct the use of discovery tools such as interrogatories, depositions and production of document
  • Two years Auto Injury Claims handling experience

Compensation

  • Based on location and level of experience
    • Fresno, Irvine, Riverside, San Diego,  Modesto, Sacramento:  You will be paid $36.00 - $47.00 /hour 
    • Concord, Woodland Hills, Pasadena and Torrance:  You will be paid $39.00 - $51.00/hour
  • Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/

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