1

Claims Generalist Associate Jobs in Rochester Hills, MI

Respond to unemployment claims, attend unemployment hearings, etc. * Comply with legal requirements ... Bachelor's or Associate's degree college or university; and/or 2 to 3 years related experience and ...

Claims Generalist Associate information

See Rochester Hills, MI salary details

$31.3K

$60.6K

$90.2K

How much do claims generalist associate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for claims generalist associate in Rochester Hills, MI is $60,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,900.00 and $68,100.00 per year, depending on experience, location, and employer.

What does a Claims Generalist Associate do?

A Claims Generalist Associate is responsible for handling and processing insurance claims, typically in property, auto, or casualty insurance. They review claim details, investigate circumstances, communicate with policyholders and third parties, and determine the validity and value of the claim. This role requires strong analytical and communication skills, as well as the ability to manage multiple claims efficiently. Claims Generalist Associates play a key part in ensuring fair and timely resolution of claims for customers.

What are the key skills and qualifications needed to thrive as a Claims Generalist Associate?

To thrive as a Claims Generalist Associate, you typically need strong analytical skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry-specific certifications like AIC (Associate in Claims) are commonly required. Excellent communication, problem-solving abilities, and customer service skills help you stand out in this role. These skills are vital for accurately processing claims, ensuring regulatory compliance, and maintaining positive client relationships.

What are some typical challenges a Claims Generalist Associate might face in their daily work?

As a Claims Generalist Associate, you may encounter challenges such as managing high volumes of claims while maintaining accuracy and efficiency. Balancing customer expectations with company policies can also be demanding, especially when claim decisions are contested. Additionally, staying updated on evolving insurance regulations and documentation requirements is essential to ensure compliance. Strong communication and organizational skills help navigate these challenges and foster positive outcomes for both clients and the company.

What is the difference between Claims Generalist Associate vs Claims Adjuster?

AspectClaims Generalist AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance certificationsHigh school diploma; insurance licensing often required
Work EnvironmentOffice-based, collaborative teams, administrative tasksField or office-based, investigating claims, interacting with claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding entry-level claims roles, administrative dutiesInvestigating claims, assessing damages, settlement processes

The Claims Generalist Associate typically handles administrative and support tasks within the claims process, often in an office setting. In contrast, a Claims Adjuster actively investigates and evaluates claims, sometimes in the field. Both roles require similar credentials, but their responsibilities and work environments differ, catering to different stages of the claims process.

What cities near Rochester Hills, MI are hiring for Claims Generalist Associate jobs?

Cities near Rochester Hills, MI with the most Claims Generalist Associate job openings:

Human Resources Generalist

Avancez Assembly

Hazel Park, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Avancez rating

6.3

Company rating: 6.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Do you want to work at an organization that is people focused, service minded and results oriented, that offers their customers creative problem solving, progressive solutions, and improved outcome? Then Avancez Assembly may be the place for you. We are committed to a culture of excellence, with a focus on best practices and continuous improvement. We understand that our people are our biggest strength, and we know that world-class service happens because of our capable and valued team members. Whether you are looking for an assembly position or a career in manufacturing management, you can thrive as a member of our team.
HUMAN RESOURCES GENERALIST
JOB SUMMARY:
The HR Generalist in the plant setting is a versatile team player responsible for the completion of a variety of HR administrative tasks under the direction of the Plant HR Manager. These tasks include payroll processing, recruiting assistance, administering total rewards, documentation, communication and information distribution, event planning, and all other duties assigned.
DUTIES AND RESPONSIBILITIES:
  • Conduct recruiting process, interviews, tests, and selects team members to fill vacant positions.
  • Develop human resources solutions by collecting and analyzing information; recommending courses of action.
  • Improve manager and team member performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and team members;
  • Maintain the development plans, for example training plans and performance reviews.
  • Promoting the company's core values, primary objectives, and culture;
  • Plans and conducts new team member orientation to foster positive attitude toward company goals;
  • Maintain and coordinate team member recognition programs;
  • Maintain communication flow regarding pertinent information such as company announcements and policy changes;
  • Contributes to human resources and organization success by welcoming related, different, and new requests; helping others accomplish job results.
  • Promote a team environment and open communications (for example, town hall meetings).
  • Follow Android's processes and procedures;
  • Respond to inquiries regarding policies, procedures, and programs;
  • Monitor tardy and absentee reports; ensure proper documentation for team members with excessive tardy and absenteeism.
  • Prepares team member separation notices and related documentation and conduct exit interviews.
  • Assists in worker's compensation
  • Ensure timely and accurate payroll processing
  • Administers benefits programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance.
  • Monitor vacation, sick days, and holidays.
  • Promote safety as a personal value
  • Assists in worker's safety issues
  • Coordinate environmental, health, and safety activities through strong leadership and communication.
  • Complete special human resources projects by clarifying project objectives; setting timetables and schedules; conducting research; developing and organizing information; fulfilling transactions communicating project status and issues; resolving concerns; investigating team member complaints; analyzing time and cost issues; preparing reports.
  • Administers and keeps records of benefits plans participation such as insurance and pension plan, transactions such as hires, promotions, transfers, performance reviews, and terminations, and team member statistics for government reporting.
  • Prepare information and reports (including government required) by collecting, analyzing, and summarizing data and trends and maintains knowledge of legal requirements and government reporting regulations affecting people services functions and ensures policies, procedures, and reporting are in compliance.
  • Respond to unemployment claims, attend unemployment hearings, etc.
  • Comply with legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
  • Retain team member records in line with the company and legal requirements.
  • All other duties as assigned

EDUCATION AND EXPERIENCE:
  • Bachelor's or Associate's degree college or university; and/or 2 to 3 years related experience and/or training; or equivalent combination of education and experience.
  • To perform this job successfully, an individual should have knowledge of Human Resource systems; Internet software; Payroll systems; Spreadsheet software and Word Processing software.

TRAVEL:
  • Travel Required: minimum

KNOWLEDGE, SKILLS, AND ABILITIES:
  • Good oral and written communication;
  • Excellent interpersonal skills;
  • Knowledge of HR principles and procedures for personnel recruitment, interviewing, selection, training, compensation and benefits, labor relations, and personnel information and payroll systems;
  • Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction;
  • Strong computer skills with proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

BENEFITS:
  • Blue Cross Blue Shield Medical
  • Delta Dental
  • VSP Vision
  • 401k Matching
  • Tuition Reimbursement
  • Paid Time Off
  • Employee Assistance Program
  • Additional Competitive Benefits

PURPOSE:
Building A Better Everything
We build a better culture by putting people before profit, leading for purpose, passion and performance, and creating an environment devoted to an exceptional experience for our customers and people. We lead with respect and humility, are aligned to a common purpose, and hold ourselves accountable to embody our values in everything we do. We foster a commitment to engaging and empowering each person.
VALUES:
  • Respect
  • Integrity
  • Courage
  • Impact

Candidates residing in California or Colorado are not eligible for remote positions.
Avancez Assembly is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

What Avancez employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom