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Claims Generalist Associate Jobs in Channelview, TX

HM Alpha Hotels

Human Resources Manager

Houston, TX · On-site

Maintain and organize associate files, I-9 records, performance reviews, disciplinary actions ... Coordinate investigations, terminations, and unemployment claims with leadership, including ...

All JobsClaims Generalist Associate JobsClaims Generalist Associate Jobs in Channelview, TX

Claims Generalist Associate information

See Channelview, TX salary details

$29.3K

$56.7K

$84.4K

How much do claims generalist associate jobs pay per year?

As of Aug 29, 2026, the average yearly pay for claims generalist associate in Channelview, TX is $56,727.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $63,800.00 per year, depending on experience, location, and employer.

What does a Claims Generalist Associate do?

A Claims Generalist Associate is responsible for handling and processing insurance claims, typically in property, auto, or casualty insurance. They review claim details, investigate circumstances, communicate with policyholders and third parties, and determine the validity and value of the claim. This role requires strong analytical and communication skills, as well as the ability to manage multiple claims efficiently. Claims Generalist Associates play a key part in ensuring fair and timely resolution of claims for customers.

What are the key skills and qualifications needed to thrive as a Claims Generalist Associate?

To thrive as a Claims Generalist Associate, you typically need strong analytical skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry-specific certifications like AIC (Associate in Claims) are commonly required. Excellent communication, problem-solving abilities, and customer service skills help you stand out in this role. These skills are vital for accurately processing claims, ensuring regulatory compliance, and maintaining positive client relationships.

What are some typical challenges a Claims Generalist Associate might face in their daily work?

As a Claims Generalist Associate, you may encounter challenges such as managing high volumes of claims while maintaining accuracy and efficiency. Balancing customer expectations with company policies can also be demanding, especially when claim decisions are contested. Additionally, staying updated on evolving insurance regulations and documentation requirements is essential to ensure compliance. Strong communication and organizational skills help navigate these challenges and foster positive outcomes for both clients and the company.

What is the difference between Claims Generalist Associate vs Claims Adjuster?

AspectClaims Generalist AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance certificationsHigh school diploma; insurance licensing often required
Work EnvironmentOffice-based, collaborative teams, administrative tasksField or office-based, investigating claims, interacting with claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding entry-level claims roles, administrative dutiesInvestigating claims, assessing damages, settlement processes

The Claims Generalist Associate typically handles administrative and support tasks within the claims process, often in an office setting. In contrast, a Claims Adjuster actively investigates and evaluates claims, sometimes in the field. Both roles require similar credentials, but their responsibilities and work environments differ, catering to different stages of the claims process.

What cities near Channelview, TX are hiring for Claims Generalist Associate jobs?

Cities near Channelview, TX with the most Claims Generalist Associate job openings:

Claims Generalist Associate jobs near you

Human Resources Manager

Houston, TX

HM Alpha Hotels & Resorts
See more jobs at HM Alpha Hotels & Resortsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

The Human Resources Manager supports the management of the HR department by guiding leaders on employment laws, compliance, and best practices. This role ensures effective HR operations, drives associate engagement, and supports organizational goals through recruiting, payroll, benefits, and associate relations.

HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE

  • Oversee daily office operations and general HR administration.
  • Manage the full-cycle recruiting process, including job postings, applicant screening, interviews, job offers, background checks, hiring, and onboarding.
  • Maintain and organize associate files, I-9 records, performance reviews, disciplinary actions, payroll documents, and other personnel records.
  • Coordinate investigations, terminations, and unemployment claims with leadership, including attending hearings as needed.
  • Serve as liaison to leaders and associates, promoting open communication and conflict resolution.
  • Apply employment law knowledge (FLSA, FMLA, ADA, EEO, OSHA, COBRA, etc.) to ensure compliance, with guidance from the Regional Director of Human Resources.
  • Conduct new hire orientation in alignment with company and brand standards in both English and Spanish.
  • Report and manage workers’ compensation claims; coordinate modified duty with leaders and maintain communication with insurance providers.
  • Support benefits administration, including associate enrollment, billing, audits, and communication of benefit options.
  • Oversee payroll processing, ensuring timely and accurate input of employment data, hours worked, rates of pay, deductions, and withholdings.
  • Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

  • Strong knowledge of HR best practices, employment law, and compliance.
  • Excellent organizational and communication skills.
  • Ability to manage multiple priorities while maintaining accuracy and confidentiality.
  • Skilled in building relationships and supporting leaders and associates.
  • Problem-solving and conflict resolution abilities.

QUALIFICATIONS

  • Experience: Minimum 2 years of HR generalist experience.
  • Knowledge: FLSA, Title VII, payroll, and employee relations.
  • Languages: Fluent in speaking, reading, and writing English and Spanish.

ACADEMIC BACKGROUND

  • Bachelor’s degree in Human Resource Management or related field preferred.
  • SHRM-CP certification preferred.

Benefits

  • Medical, dental, and vision (HSA available)
  • Company-paid life insurance
  • Employee Assistance Program
  • Supplemental benefits
  • 401(k) with match
  • Employee discounts
  • Paid vacation & sick time

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