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Claims Configuration Jobs in Clover, SC (NOW HIRING)

Senior DevOps Engineer

Charlotte, NC

$127K - $163K/yr

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Claims Configuration information

See Clover, SC salary details

$30K

$75.4K

$119.2K

How much do claims configuration jobs pay per year?

As of Aug 13, 2026, the average yearly pay for claims configuration in Clover, SC is $75,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $90,100.00 per year, depending on experience, location, and employer.

What is the difference between Claims Configuration vs Claims Processing Specialist?

AspectClaims ConfigurationClaims Processing Specialist
Primary RoleSetting up and customizing claims systems and workflowsReviewing, adjudicating, and processing individual insurance claims
Required SkillsTechnical knowledge of claims systems, data managementAttention to detail, knowledge of claims policies, customer service
Work EnvironmentTypically in IT or claims system teams within insurance companiesIn claims departments, interacting directly with claimants and providers
CertificationsClaims system certifications, insurance knowledgeInsurance claims processing certifications, customer service training

Claims Configuration involves setting up and maintaining claims systems to ensure efficient processing, while Claims Processing Specialists handle the day-to-day review and adjudication of claims. Both roles are essential in the insurance industry but focus on different aspects of claims management.

What are the typical challenges faced in a claims configuration role, and how can they be effectively managed?

Professionals in Claims Configuration often encounter challenges such as interpreting complex insurance policies, keeping up with frequently changing healthcare regulations, and ensuring accuracy in system setups to prevent claims processing errors. To manage these challenges, strong analytical skills, attention to detail, and ongoing communication with cross-functional teams—such as IT, business analysts, and compliance—are essential. Staying current with regulatory updates and participating in regular training can also help maintain high-quality work and minimize costly claim rework.

What is claims configuration?

Claims configuration refers to the process of setting up and maintaining the rules, parameters, and workflows in a healthcare or insurance system that determine how claims are processed, adjudicated, and paid. This role involves configuring software systems to ensure claims are handled accurately according to plan benefits, provider contracts, and regulatory requirements. Claims configuration specialists work closely with business analysts, IT, and operations teams to implement updates, troubleshoot issues, and support system enhancements. Their work helps streamline claims processing and minimize errors, ensuring compliance and customer satisfaction.

What are the key skills and qualifications needed to thrive as a claims configuration specialist?

To thrive as a Claims Configuration Specialist, you need a strong understanding of healthcare claims processing, benefits administration, and insurance terminology, often supported by a degree in healthcare administration or a related field. Familiarity with claims management systems (like Facets or QNXT), SQL, and sometimes certification in medical billing or claims adjudication is typically required. Attention to detail, analytical thinking, and effective communication are standout soft skills for this position. These abilities ensure accurate claims setup and processing, minimizing errors and supporting efficient healthcare operations.

Technical Service Representative

Atlas Copco

Rock Hill, SC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Atlas Copco rating

8.5

Company rating: 8.5 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

82nd of 488 rated machine equipment manufacturers


Job description

Your role
As a Technical Service Representative, your mission is to provide office-based technical support for diesel-powered generators and energy storage systems within a dealer/distributor organization. This role supports internal service teams by assisting with technical issue resolution, controller diagnostics, documentation, and warranty claim review. The position emphasizes technical accuracy, process adherence, and operational support rather than direct customer engagement.
Responsibilities include:
  • Provide technical support for diesel-powered generators and battery energy storage systems through structured, office-based workflows
  • Support diagnostics, configuration, and troubleshooting of generator control systems, including DEIF controllers
  • Assist service technicians and internal teams with fault analysis, alarms, events, and system behavior
  • Review and interpret controller data, event logs, parameters, and software configurations
  • Support issue escalation processes by gathering required technical details and documentation
  • Document cases accurately within service management and warranty systems
  • Follow established technical support procedures, policies, and escalation protocols
  • Assist with root-cause analysis by identifying recurring issues and failure trends
  • Support new product introductions by reviewing service documentation and controller setup requirements
  • Maintain accurate records to support reporting, compliance, and continuous improvement initiatives
  • Review warranty claims for technical accuracy, completeness, and policy compliance
  • Validate failure descriptions, diagnostic steps, controller data, labor, and parts usage against warranty guidelines
  • Identify discrepancies or missing information and coordinate corrections with internal teams
  • Support timely warranty claim processing and approval workflows.
  • Assist with warranty data analysis to identify trends, recurring failures, and cost drivers
  • Ensure alignment between technical findings, controller diagnostics, and warranty documentation
  • Participate in company planned training as required.
  • Work to understand and utilize information and communication systems and tools (i.e. e-mail, SAP, BPCS, Microsoft Office software, etc.)
  • Act on behalf of peer group members in their absence as and when called upon to do so either by design or circumstance.
  • Perform other duties as assigned.
To succeed, you will need
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
You have a minimum of 2 years of experience supporting power generation or industrial equipment.
You have an Associate's or Bachelor's degree in Engineering, Industrial Technology, Diesel Technology, or a related field (or equivalent field experience)
Desired Skills:
  • Working knowledge of diesel engines, electrical systems, and generator control systems
  • Hands-on experience with DEIF generator controllers (configuration, diagnostics, or troubleshooting)
  • Basic understanding of battery energy storage systems and power distribution
  • Strong troubleshooting and diagnostic skills
  • Ability to interpret technical manuals, electrical schematics, and controller fault codes
  • Strong written communication and documentation skills.
  • Experience supporting diesel generators in a dealer or distributor environment
  • Familiarity with hybrid power systems combining generators and battery storage
  • Exposure to warranty administration or claim review processes
  • Experience using ERP, CRM, or service management platforms
  • Experience with remote monitoring or controller communication protocols
  • Advanced knowledge of the products within your assigned product line, as well as working knowledge of other product lines supported by the Company.
  • Structured, analytical problem-solving skills
  • Strong attention to detail with a focus on process compliance
  • Effective time management and task prioritization
  • High level of data accuracy and disciplined documentation practices
  • Proven ability to collaborate in a team-oriented, corporate environment
  • Competence with high and low voltage electrical control systems
  • Knowledge of construction equipment repair and maintenance.

Travel: this position requires a modest level of travel within the United States and internationally, up to 50%.
In return, we offer
We offer competitive wages and a world-class benefits package including medical, dental, and vision insurance, company-paid life, short and long-term disability insurance, generous paid time off, and 401(k) matching and automatic company contribution.
Power Technique North America LLC is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.
We are fully committed to being a part of the solution for a better tomorrow. That's why we have set science-based targets to reduce greenhouse gas emissions to lead the transition to a low-carbon society
Learn more at www.atlascopcogroup.com
Job location
This role offers a hybrid working arrangement allowing you to split your time between 1 day working remotely and being on-site 4 days at our office in Rock Hill SC, United States (US).
Contact information
Talent Acquisition Team: Betsy Elizabeth Griffith
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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