ZipRecruiter

Log In

1

Claims Associate Jobs in Cochrane, AB (NOW HIRING)

Aerotek

Customer Support Associate

Calgary, AB

We are actively interviewing and hiring for Customer Support Associates to join our team! Summary ... Managing the Unemployment Process including claims and hearings. * Managing the Worker ...

Walmart

Consumables Associate

Calgary, AB · On-site

CA$16.15/hr

This Associate will function as part of a team to stock and process merchandise and assist ... claims and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

GroupSource

Booklet Associate

Calgary, AB · Hybrid

CA$47K - CA$50K/yr

Booklet Associate Who We Are At GroupSource, we believe great work starts with a strong foundation ... Uploading current booklets to administrative and claims systems. * Punching and binding booklets ...

Essilor

Associate Optometrist

Airdrie, AB

GENERAL FUNCTION The Associate Optometrist is responsible for creating exceptional value in the ... Ensures Managed Vision Care claims are processed timely and accurately. * Takes ownership for ...

Essilor

Associate Optometrist

Calgary, AB

GENERAL FUNCTION The Associate Optometrist is responsible for creating exceptional value in the ... Ensures Managed Vision Care claims are processed timely and accurately. * Takes ownership for ...

Accenture

Associate Manager, Digital Identity

Calgary, AB · On-site

CA$114K - CA$135K/yr

... claims transformations). * Manage identities and authentication services using Microsoft Entra ID ... Identity and Access Administrator Associate * Proven understanding of Active Directory and legacy ...

next page

Showing results 1-20

All JobsClaims Associate JobsClaims Associate Jobs in Cochrane, AB

Claims Associate information

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What cities near Cochrane, AB are hiring for Claims Associate jobs?

Cities near Cochrane, AB with the most Claims Associate job openings:

Claims Associate jobs near you

Claims Advocate Associate, Condominium Program

Gallagher

Calgary, AB

Full-time

Re-posted 5 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

211th of 309 rated insurance

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply.


Overview

Gallagher is seeking a Claims Associate with 1-2 years of property claims experience and a Level 1 License to join our Alberta Condo team. This role focuses on managing claims processes, ensuring accurate reporting, and providing exceptional support to clients and property managers.


How you'll make an impact
  • Enter and maintain claim data in internal systems, ensuring accuracy across all records.
  • Communicate directly with IA for claim updates and underwriting queries.
  • Manage claim intake, reporting, and documentation, addressing missing or incomplete information.
  • Oversee "notice only" claims, provide standard responses, and follow up to prevent E&O issues.
  • Handle below-deductible inquiries with clear, policy-compliant responses.
  • Build strong relationships with property managers and provide claims education sessions.
  • Conduct regular customer service check-ins during claims processes.

About you
  • 1-2 years of property claims experience is preferred; property claims experience/exposure ideal but not mandatory
  • General Level 1 license will be required within 3 months
  • Strong attention to detail and excellent communication skills
  • Knowledge of claims processes, underwriting, and the Condo Act of Alberta
  • Experience with EPIC is an asset

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:
  • 1-2 years of property claims experience is preferred; property claims experience/exposure ideal but not mandatory
  • General Level 1 license will be required within 3 months
  • Strong attention to detail and excellent communication skills
  • Knowledge of claims processes, underwriting, and the Condo Act of Alberta
  • Experience with EPIC is an asset
Education:UNAVAILABLEEmployment Type: FULL_TIME

What Arthur J. Gallagher & Co. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply