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Claims Associate Jobs in Idaho (NOW HIRING)

This is achieved by handling claims with integrity and compassion while taking an outcome focused approach. Key Functions will include but not be limited to: * Independently manage only workers ...

Claims Adjuster Trainee

Boise, ID · Hybrid

$54K - $57K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an ... Two years work experience and an associate degree Schedule : Monday - Friday, 9:30 am - 6:30 pm MT ...

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Claims Associate information

See Idaho salary details

$12

$19

$28

How much do claims associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for claims associate in Idaho is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.73 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.

What are the most commonly searched types of Claims jobs in Idaho?

The most popular types of Claims jobs in Idaho are:

What are popular job titles related to Claims Associate jobs in Idaho?

For Claims Associate jobs in Idaho, the most frequently searched job titles are:

What cities in Idaho are hiring for Claims Associate jobs?

Cities in Idaho with the most Claims Associate job openings:

Infographic showing various Claims Associate job openings in Idaho as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Associate Claims Specialist

Berkley

Meridian, ID • On-site

$52K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Company Details

Berkley Industrial Comp (BIN) provides best-in-class workers compensation insurance solutions to high hazard industries.  BIN's mission is to provide an unparalleled client experience within the high hazard workers compensation market. BIN achieves its mission by focusing on the following core values:

  • Integrity - Do the right thing, always. Build trust through honesty, transparency, and consistency.
  • Exceeding Expectations - Go beyond "good enough." Deliver standout results and raise the bar every time.
  • Empowerment - Equip and trust people. Encourage initiative, decision-making, and growth.
  • Expertise - Stay sharp. Apply deep knowledge and continuous learning to deliver smart solutions.
  • Community - Connect with purpose. Foster belonging, respect, and shared success.

Company URL:      www.berkindcomp.com

Responsibilities

The Claims Department is changing the landscape of the Workers' Compensation industry by providing agents and their insureds with exceptional results. This is achieved by handling claims with integrity and compassion while taking an outcome focused approach.

Key Functions will include but not be limited to:

  • Independently manage only workers' compensation claims by investigating and approving related medical treatment.
  • Handle all technical aspects of claims including coverage, medical management, file management, subrogation, reserving and settlement.
  • Maintain and demonstrate knowledge of the Workers' Compensation Act and Rules and Regulations in the jurisdictions assigned.
  • Interprets medical records applying medical terminology.
Qualifications
  • Bachelor's degree preferred
  • 0-2 years' experience in workers' compensation
  • Possess effective interpersonal, analytical and negotiations skills.
  • Demonstrate well-developed oral and written communication skills.
  • Demonstrates evidence of self-motivation and the ability to effectively multi-task.
  • Interdepartmental collaboration and innovation with underwriting, loss control, business development and marketing
  • Have or will secure a Property and Casualty License with 120 days of employment.
Additional Company DetailsWe do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: Base Salary Range: $52,000 - $58,000 Eligible to participate in annual discretionary bonus. Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.Sponsorship DetailsSponsorship not Offered for this RoleEmployment Type: OTHER