ZipRecruiter

Log In

1

Claim Processor Jobs in Boston, MA (NOW HIRING)

The Whiteside Agency

Outside Auto Appraiser

Belmont, MA · Remote

$63K - $105K/yr

Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and ...

The Whiteside Agency

Outside Auto Appraiser

Bedford, MA · Remote

$63K - $105K/yr

Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and ...

The Whiteside Agency

Outside Auto Appraiser

Waltham, MA · Remote

$63K - $105K/yr

Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and ...

The Whiteside Agency

Outside Auto Appraiser

Boston, MA · Remote

$63K - $105K/yr

Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and ...

The Whiteside Agency

Outside Auto Appraiser

Arlington, MA · Remote

$63K - $105K/yr

Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and ...

The Whiteside Agency

Outside Auto Appraiser

Watertown, MA · Remote

$63K - $105K/yr

Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and ...

The Whiteside Agency

Outside Auto Appraiser

Woburn, MA · Remote

$63K - $105K/yr

Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and ...

The Whiteside Agency

Outside Auto Appraiser

Stoughton, MA · Remote

$63K - $105K/yr

Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and ...

The Whiteside Agency

Outside Auto Appraiser

Arlington, MA · Remote

$63K - $105K/yr

Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and ...

The Whiteside Agency

Outside Auto Appraiser

Belmont, MA · Remote

$63K - $105K/yr

Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and ...

The Whiteside Agency

Outside Auto Appraiser

Brockton, MA · Remote

$63K - $105K/yr

Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and ...

next page

Showing results 1-20

All JobsClaim Processor JobsClaim Processor Jobs in Boston, MA

Claim Processor information

See Boston, MA salary details

$13

$20

$28

How much do claim processor jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for claim processor in Boston, MA is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $22.45 per hour, depending on experience, location, and employer.

What is a Claim Processor?

A Claim Processor is a professional who reviews and handles insurance claims submitted by policyholders or healthcare providers. Their main responsibilities include verifying the accuracy of claim information, ensuring all required documentation is provided, and determining whether a claim is valid under the policy terms. Claim Processors work with various types of insurance, such as health, auto, or property, and play a crucial role in ensuring timely and accurate payments. They may also communicate with customers, providers, and adjusters to resolve any discrepancies or additional information requests.

What job makes $10,000 a month without a degree?

A claim processor typically earns between $3,000 and $6,000 per month, so earning $10,000 monthly without a degree is uncommon in this role. High earnings in such jobs often depend on experience, certifications, or working in specialized or high-demand industries. Generally, roles with high income potential without a degree include sales, real estate, or certain entrepreneurial ventures, but they may require skills, networking, or licensing.

What is the role of a claims processor?

A claims processor reviews and evaluates insurance claims to determine their validity and the appropriate payout. They verify information, ensure compliance with policies, and process payments using claims management software, often working within strict deadlines. Attention to detail and knowledge of insurance policies are essential for this role.

What are some typical challenges a Claim Processor might face in their daily work?

Claim Processors often handle high volumes of paperwork and data entry, which can be challenging when ensuring accuracy and meeting tight deadlines. They may also need to interpret complex policy details or resolve discrepancies in submitted claims, requiring strong attention to detail and problem-solving skills. Additionally, Claim Processors frequently interact with policyholders, healthcare providers, or other internal teams, so effective communication and the ability to manage stressful situations professionally are important for success.

What jobs pay 2000 a day?

Claim processors typically do not earn $2,000 a day; their salaries are usually based on hourly wages or salaries. High-paying roles in finance, consulting, or specialized medical fields may reach that level, but they often require extensive experience, certifications, or advanced skills. Most jobs paying $2,000 daily are in executive, consulting, or entrepreneurial roles rather than standard claim processing positions.

What do you need to be a claims processor?

To become a claims processor, candidates typically need a high school diploma or equivalent, strong attention to detail, good organizational skills, and familiarity with claims processing software or computer systems. Some positions may require prior experience in insurance or customer service. Certifications are not usually mandatory but can enhance job prospects.

What is the difference between Claim Processor vs Claims Examiner?

AspectClaim ProcessorClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; insurance certifications preferred
Work EnvironmentOffice settings, insurance companies, healthcare providersOffice settings, insurance companies, healthcare providers
Employer & Industry UsageInsurance companies, healthcare providers, third-party administratorsInsurance companies, third-party administrators, government agencies
Job FocusProcessing insurance claims, data entry, verifying informationReviewing claims for accuracy, compliance, and coverage decisions

While both Claim Processors and Claims Examiners work within the insurance industry handling claims, Claim Processors primarily focus on data entry and initial processing of claims. Claims Examiners review claims for accuracy and compliance, making decisions on claim approval or denial. The roles often overlap, but Claims Examiners typically require more experience or certifications and perform more in-depth analysis.

What are the key skills and qualifications needed to thrive as a Claim Processor, and why are they important?

To thrive as a Claim Processor, you need strong attention to detail, analytical skills, and a basic understanding of insurance policies, usually supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and sometimes certification such as AIC (Associate in Claims) is common. Excellent organizational skills, clear communication, and the ability to handle sensitive information with discretion help individuals excel in this role. These skills ensure accurate and timely processing of claims, minimize errors, and maintain customer satisfaction and regulatory compliance.
Claim Processor jobs near you
Infographic showing various Claim Processor job openings in Boston, MA as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $43,305 per year, or $20.8 per hour.

Outside Auto Appraiser

The Travelers Indemnity Company

Woburn, MA • On-site, Remote

$63K - $105K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 3 days ago

Job description

Who Are We?
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$63,800.00 - $105,400.00
Target Openings
1
What Is the Opportunity?
Under direct supervision, this position has responsibility for inspecting, estimating, negotiating, and evaluating 1st and 3rd party auto physical damage claims, including both personal and business insurance claims. The claim types will be basic to moderate physical damage coverages as it relates to damage assessment. This includes collision, comprehensive, property damage related to autos, rental and towing as well as fire, theft, flood, lightning, diminished value claims and any claims that involve injuries. The actual resolution and settlement of these claims will be the responsibility of the Auto Claim Professional. This position will serve as a technical resource for auto claim staff and will provide advice and direction to claim professionals on claim damages to achieve optimal outcomes. This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence. This job does not lead others.What Will You Do?
  • Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and follow-through and meeting commitments to achieve optimal outcome on every file.
  • Effectively manages work assignments and promptly travel to location of vehicle / equipment. Arranges to view vehicle / equipment if not readily accessible.
  • Scopes claims utilizing technical expertise and information gathered to accurately determine physical claim value of claims using company recognized resources, estimating and evaluation software.
  • Establishes the physical damage claim value of assigned losses.
  • Prepares and documents accurate vehicle / equipment damage appraisals, Actual Cash and Replacement values according to applicable regulatory and corporate guidelines.
  • Partners with the assigned Claim Professional throughout the life of the claim. Partners from initial investigation through final recovery to ensure appropriate claim resolution and pursuit of alternative recovery sources (e.g. Subrogation, SIU, etc.).
  • Negotiates the claim with the customer and/or repair facilities leveraging appropriate resources and achieve agreement on value including required payments.
  • For applicable Total Loss claims, determines settlement amounts, including applicable coverages and deductibles.
  • Negotiates and conveys claim settlements within authority and initiate payment to the customer, including total loss, rental reimbursement, etc.
  • Provides all lines of business and departments, i.e. property, Boat and Yacht, Inland Marine, Public Sector, etc. with inspection assistance as needed, including Catastrophe response.
  • Effectively manages work assignments and referrals.
  • Reviews and analyzes coverage and apply policy conditions, provisions, exclusions, and endorsements pertinent to a variety of 1st party auto damage claims.
  • When appropriate, conducts damage management including properly managing the repair process.
  • Establishes timely and maintains appropriate claim and expense reserves.
  • Develops, documents and continually updates a plan of action, including maintaining an effective diary to manage the vehicle repair process to assist with bringing the repairs to a timely resolution.
  • Communicates claim damage assessment following negotiation of value with repair facilities.
  • Obtains authorization to initiate payment to the customer/repair facility.
  • In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
  • This position will require participation in our Catastrophe Response Program which could include deployment away for a minimum of 16 days which includes 2 travel days to assist our customers in other states.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • Associate's Degree, Bachelor's Degree or Technical School Degree.
  • State appraiser and claim handling licenses (where applicable).
  • Two years of auto appraisal experience preferred; prior experience with insurance carrier.
  • Strong technical background including extensive knowledge of auto repair and repair techniques, including thorough understanding of auto terminology and construction.
  • Thorough knowledge of claims appraisal systems and overall claim operations, Windows proficiency, including Excel and Word.
  • Participates in Auto Catastrophe response, including extended deployment and unscheduled travel with minimal notice.
  • Strong mathematical and negotiation skills.
  • Demonstrated ownership attitude and customer centric response to all assigned tasks.
  • Strong teamwork skills.
  • Ability to remain current on jurisdictional laws and regulations, and communicating compliance requirements to other claim staff as appropriate.
  • Commitment to continuous education.
  • Competency Levels:
  • Analytical Thinking - Basic.
  • Judgment/Decision Making Basic.
  • Communication - Basic.
  • Negotiation - Intermediate.
  • Insurance Contract KnowledgeBasic.
  • Principles of InvestigationBasic.
  • Value Determination - Intermediate.
  • Settlement Techniques - Intermediate.
  • Auto Technical - Intermediate.

What is a Must Have?
  • High School Degree or GED with a minimum of one year auto appraisal experience.
  • Valid Driver's License.

What Is in It for You?
  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Apply