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Claim Processor Jobs in Boston, MA (NOW HIRING)

Varite

Personal Lines Account Manager

Medford, MA · On-site

$46K - $63K/yr

Helping with claim processing and resolution. Builds rapport with each customer. Listens to customers' requests and inquiries. Works to retain policyholders who inquire about canceling through open ...

Vinfen

Billing Associate II

Cambridge, MA

$25 - $26.50/hr

Researches, develops, and maintains a solid understanding of payer requirements, including filing limit, claim processing logic, coordination of benefits requirements, patient responsibility and ...

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Claim Processor information

See Boston, MA salary details

$13

$20

$28

How much do claim processor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for claim processor in Boston, MA is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $22.45 per hour, depending on experience, location, and employer.

What is a claim processor?

A Claim Processor is a professional who reviews and handles insurance claims submitted by policyholders or healthcare providers. Their main responsibilities include verifying the accuracy of claim information, ensuring all required documentation is provided, and determining whether a claim is valid under the policy terms. Claim Processors work with various types of insurance, such as health, auto, or property, and play a crucial role in ensuring timely and accurate payments. They may also communicate with customers, providers, and adjusters to resolve any discrepancies or additional information requests.

What are some typical challenges a claim processor might face in their daily work?

Claim Processors often handle high volumes of paperwork and data entry, which can be challenging when ensuring accuracy and meeting tight deadlines. They may also need to interpret complex policy details or resolve discrepancies in submitted claims, requiring strong attention to detail and problem-solving skills. Additionally, Claim Processors frequently interact with policyholders, healthcare providers, or other internal teams, so effective communication and the ability to manage stressful situations professionally are important for success.

What are the key skills and qualifications needed to thrive as a claim processor, and why are they important?

To thrive as a Claim Processor, you need strong attention to detail, analytical skills, and a basic understanding of insurance policies, usually supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and sometimes certification such as AIC (Associate in Claims) is common. Excellent organizational skills, clear communication, and the ability to handle sensitive information with discretion help individuals excel in this role. These skills ensure accurate and timely processing of claims, minimize errors, and maintain customer satisfaction and regulatory compliance.

What is the difference between Claim Processor vs Claims Examiner?

AspectClaim ProcessorClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; insurance certifications preferred
Work EnvironmentOffice settings, insurance companies, healthcare providersOffice settings, insurance companies, healthcare providers
Employer & Industry UsageInsurance companies, healthcare providers, third-party administratorsInsurance companies, third-party administrators, government agencies
Job FocusProcessing insurance claims, data entry, verifying informationReviewing claims for accuracy, compliance, and coverage decisions

While both Claim Processors and Claims Examiners work within the insurance industry handling claims, Claim Processors primarily focus on data entry and initial processing of claims. Claims Examiners review claims for accuracy and compliance, making decisions on claim approval or denial. The roles often overlap, but Claims Examiners typically require more experience or certifications and perform more in-depth analysis.

Is claim processing hard?

Claim processing is a detail-oriented job that requires strong organizational skills, attention to accuracy, and familiarity with insurance policies and claims systems. While it can involve repetitive tasks, many claim processors find it manageable with proper training and experience. The difficulty level varies depending on the complexity of claims and the work environment.

What do you need to be a claim processor?

To be a claim processor, you typically need a high school diploma or equivalent, strong attention to detail, and good organizational skills. Familiarity with claims processing software and basic knowledge of insurance policies are also important. Some positions may require prior experience in customer service or administrative roles.

What is a claims processing job?

A claims processing job involves reviewing, verifying, and managing insurance claims to determine their validity and appropriate payout. Claim processors use specialized software and follow company policies to ensure accurate and timely processing of claims, often requiring attention to detail and knowledge of insurance policies.
Claim Processor jobs near you
Infographic showing various Claim Processor job openings in Boston, MA as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 82% Physical, 6% Hybrid, and 12% Remote job distribution, with an average salary of $43,305 per year, or $20.8 per hour.

Senior Claim Representative - Workers Compensation (Hybrid)

Canton, MA • Hybrid

Atlantic Specialty Insurance Company
See more jobs at Atlantic Specialty Insurance Companyexternal

$88K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Key responsibilities

  • Make timely and appropriate contacts, conduct investigations to determine coverage, assess liability, and damages.

  • Determine exposure, establish reserves, and make timely adjustments as required.

  • Assign and direct activities of internal and external resources, including independent adjusters and appraisers.

Job description

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you. 

Who we are

At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.

Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.

The opportunity

We currently have an opportunity for a Senior Claim Representative to join our Workers compensation team based in our Plymouth, MN or Alpharetta, GA offices on a hybrid schedule. Some of the Senior Claim Representative responsibilities include but are not limited to:

  • Makes timely and appropriate contacts, determines and completes appropriate level of investigation to make determination of coverage, assess liability and determine damages. Takes a recorded statement from all parties involved in the claim when appropriate for the type of claim being handled.
  • Determines exposure, establishes adequate reserves and makes timely adjustments as required.
  • Assigns and directs activities of internal and external resources as required; including independent adjusters and appraisers.  Determines whether additional evidence is required including but not limited to accident reports, accident scene reconstructions, witness statements, police reports, expert opinion, etc. Identifies questionable claims and consults with SIU for further direction as appropriate.
  • Determines settlement value of the loss and negotiates proper settlement of claims within authority.  Provides recommendations for settlement and disposition of claims exceeding authority level.
  • Stays abreast of state license requirements and participates in continuing education as required.

The expertise you bring

  • Bachelor’s degree or equivalent experience required.
  • Minimum 2-6 years of progressively complex specialty claims experience.
  • Experience handling Workers Comp Claims in the State of Florida or California

Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires; however, your recruiter will provide more specific compensation details during the hiring process. The typical base salary range for this position is: $70,000 - $88,000 based on the factors aforementioned. For candidates located in San Francisco, CA; Washington DC; our Massachusetts based offices and the New York City metro area, the base salary range is $88,000 - $92,000. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include but not limited to:

  • Comprehensive medical, dental and vision insurance with no waiting period
  • Competitive paid time off programs
  • 401(k) savings and annual contributions of up to 12% of annual salary
  • Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

    This role will remain open until a qualified candidate is selected. We encourage early applications, as the posting will close once the position is filled.

    Why choose Intact

    We live our Values:  We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.

    Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.

    Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance. 

    Check out our Glassdoor reviews to see why people love working for Intact!

    Our promise to you

    Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.

    In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can:

    • Shape the future: Help us lead an insurance transformation to better protect people, businesses and society.
    • Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right.
    • Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow.

    About Intact 

    At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.

    #LI-DNP