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Claim Associate Jobs in Houston, TX (NOW HIRING)

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Claim Associate information

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How much do claim associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for claim associate in Houston, TX is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $21.78 per hour, depending on experience, location, and employer.

What is a claim associate?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a claim associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

Is claims processing a stressful job?

Claims processing is a core responsibility of Claim Associates, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job often requires strong attention to detail, communication skills, and the ability to handle sensitive information under pressure.

How much do claim associates make in the US?

Claim associates in the US typically earn an average salary of around $45,000 to $55,000 per year. Salaries can vary based on experience, location, and the employer, with some earning higher with specialized skills or certifications in claims processing and insurance procedures.

What are the key skills and qualifications needed to thrive as a claim associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.
What are the most commonly searched types of Claim jobs in Houston, TX? The most popular types of Claim jobs in Houston, TX are:
What cities near Houston, TX are hiring for Claim Associate jobs? Cities near Houston, TX with the most Claim Associate job openings:
Infographic showing various Claim Associate job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,792 per year, or $20.1 per hour.

Billing Associate (Onsite, Pediatric Development Clinic)

Pediatrix

Shenandoah, TX

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago


Pediatrix rating

6.5

Company rating: 6.5 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

605th of 887 rated healthcare providers


Job description

The Billing Associate is responsible for ensuring the accurate and timely processing of billing and medical claims within the ambulatory practice setting. This role supports the revenue cycle by verifying insurance coverage, posting charges,submitting clean claims, reviewing front-end denials, and posting time-of-service payments. The Billing Associate collaborates closely with Corporate RCM, clinical teams, and administrative staff to ensure compliance with payer guidelines and corporate policies. 


Charge Entry and Claims Processing

  • Review reports, encounter forms, fee tickets, and medical records to accurately capture, enter or accept charges.
  • Verify patient and insurance information before claim submission.
  • Ensure all necessary documentation, authorizations, and codes are complete prior to claim submission.
  • Validate accuracy of CPT, ICD-10, and modifier codes before claim submission.
  • Post patient payments accurately in the practice management system.
  • Balance batches and reconcile payments against system reports.
Insurance Verification and Authorization
  • Verify patient insurance eligibility and benefits prior to appointments or procedures.
  • Obtain and document pre-authorizations and referrals required for specialist services.
  • Communicate with patients and providers regarding coverage limitations and out-of-pocket costs.
  • Maintain updated knowledge of payer-specific requirements and medical necessity policies for specialty procedures.
  • Update patient records with accurate insurance and demographic information.
Patient Account Support
  • Respond to patient billing inquiries courteously and professionally.
  • Escalate billing discrepancies or issues to RCM as needed.
Billing Reports and Compliance
  • Run, review, and work all daily, weekly, and monthly billing reports.
  • Manage and resolve worklog tasks and claims manager edits, ensuring timely review, correction, and documentation.
  • Assist with internal audits and quality control reviews of billing data.
  • Participate in SOX review process and ensure unresolved items are addressed per policy.
  • Ensure billing practices comply with HIPAA, CMS, and payer-specific regulations.
  • Maintain confidentiality and secure handling of patient and financial data.
  • Stay current with coding updates (ICD-10, CPT, HCPCS) and insurance billing guidelines relevant to the specialty.
Collaboration and Support
  • Identify trends in denials or claim errors and communicate recurring issues to the Billing Manager or Practice Administrator for process improvement.
  • Coordinate with front-desk staff and clinical teams to resolve billing-related issues.
  • Provide feedback to providers regarding documentation requirements for accurate billing.
  • Participate in departmental meetings and contribute to process improvement initiatives.
  • Assist with end-of-month reporting and reconciliation as needed.

Education:

  • High school diploma or equivalent required; associate’s degree or certification in medical billing and coding preferred.                                                           

Experience Industry: Healthcare

Experience:

  • 2+ years of medical billing experience, preferably in a specialist or ambulatory practice setting
  • Working knowledge of CPT, ICD-10, and HCPCS coding required
  • Strong understanding of commercial and government payer policies and claim workflows required
  • Proficiency with electronic health record (EHR) and practice management preferred

Skills/Abilities:

  • Excellent attention to detail, analytical, and problem-solving skills
  • Effective communication and customer service abilities

Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that’s not only our motto at work each day; it’s also how we view our employees and their families. We know that our greatest asset is YOU. 

We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families. 



Pediatrix Medical Group is one of the nation’s leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group’s high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives. 

Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: www.pediatrix.com/careers.

#PedNC


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


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