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Claim Associate Jobs in Forney, TX (NOW HIRING)

Allied Solutions

Claims Investigator

Plano, TX · On-site

Associates in this position must process and investigate a high volume of incoming claim assignments, evaluate coverage through an investigative set of online tools and databases, as well as ...

Travelers Canada

Associate Senior Counsel

Richardson, TX · On-site

$120 - $199/hr

## Associate Senior CounselApplyremote type: Hybridlocations: TX - Richardsontime type: Full ... Claim, Legal## **Compensation Overview**The annual base salary range provided for this position is ...

Sedgwick

Claims Associate - Liability (Hybrid)

Irving, TX · Hybrid

$17 - $23/hr

... Associate - Liability (Hybrid) Are you looking for an opportunity to join a global industry leader ... Communicates claim action/processing with claimant, client and appropriate medical contact.

Sedgwick

Claims Associate - Liability (Hybrid)

Irving, TX · On-site

$17 - $23/hr

... Associate - Liability (Hybrid) Are you looking for an opportunity to join a global industry leader ... Communicates claim action/processing with claimant, client and appropriate medical contact.

Calpion/Plutus Health

Entry-Level Associate

Addison, TX · On-site

$35K - $48K/yr

Position Overview We are seeking a motivated and driven Entry-Level Associate to join our growing ... Call the payers and check the claim status per SOP * Manage assigned tasks and projects while ...

Calpion/Plutus Health

Entry-Level Associate

Addison, TX · On-site

$35K - $48K/yr

Position Overview We are seeking a motivated and driven Entry-Level Associate to join our growing ... Call the payers and check the claim status per SOP * Manage assigned tasks and projects while ...

Plutus Health

Entry-Level Associate

Addison, TX · On-site

$35K - $48K/yr

Position Overview We are seeking a motivated and driven Entry-Level Associate to join our growing ... Call the payers and check the claim status per SOP * Manage assigned tasks and projects while ...

Travelers

Associate Senior Counsel

Richardson, TX

$120K - $198K/yr

As an Associate Senior Counsel with Travelers you will be responsible for high quality, proactive ... Provide in-depth, substantive case analysis and recommendations to insured clients and Claim ...

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All JobsClaim Associate JobsClaim Associate Jobs in Forney, TX

Claim Associate information

See Forney, TX salary details

$12

$18

$25

How much do claim associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for claim associate in Forney, TX is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.58 per hour, depending on experience, location, and employer.

What is a claim associate?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What are the key skills and qualifications needed to thrive as a claim associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.

What are the typical challenges a claim associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

How much do claim associates make in the US?

Claim associates in the US typically earn an average salary of around $45,000 to $55,000 per year. Salaries can vary based on experience, location, and the employer, with some earning higher with specialized skills or certifications in claims processing and insurance procedures.

Is claims processing a stressful job?

Claims processing is a claim associate role that can be stressful due to tight deadlines, high workload, and the need for accuracy. It requires strong attention to detail, communication skills, and the ability to handle sensitive information efficiently.

What are the most commonly searched types of Claim jobs in Forney, TX?

The most popular types of Claim jobs in Forney, TX are:

What cities near Forney, TX are hiring for Claim Associate jobs?

Cities near Forney, TX with the most Claim Associate job openings:

Claim Associate jobs near you
Infographic showing various Claim Associate job openings in Forney, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,443 per year, or $19 per hour.

Claims Investigator

Allied Solutions

Plano, TX • On-site

Full-time

Re-posted 24 days ago

Allied Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

187th of 315 rated insurance

Job description

Description
Position Summary;
This position is responsible for the initial setup and investigation of claims prior to the assignment of the claim to a licensed adjuster. This will include researching and investigating EZ Claim Total Loss, GAP, CPI and others as assigned. This position will involve the initial processing and investigation of 20-40 claims per day. This position ensures that all claim documentation is thoroughly reviewed and assessed for coverage application. This position will also review database information found in systems such as Unitrac, insurance company websites, Lexis Nexis, ISO, and other automobile databases to investigate the applicability of insurance coverage to certain claim types prior to the assignment to a Claims Adjuster or Analyst.
The key responsibilities of this job are both administrative and investigative. The ability to understand and apply the basic coverage aspects of insurance policies is required along with securing all required documentation for claim calculation/adjudication.
Associates in this position must process and investigate a high volume of incoming claim assignments, evaluate coverage through an investigative set of online tools and databases, as well as insurance records within our insurance tracking system. This is a high production, detail-oriented, investigative position that requires strong analytical abilities.
Job Duties and Responsibilites
  • Review all required claim documentation including security agreements, condition reports, loan histories, valuation databases, statements by pertinent parties, ISO, Lexis Nexis and other public and private sources of insurance verification, and accident report providers to match the damage on a unit of collateral to a corresponding insurance policy;
  • Determine the appropriate application of coverage and damage to identify those claims with the highest amount of recovery potential for EZ Claim Total Losses ; refer timely and accurately to more senior level adjusting staff for adjudication and collection;
  • Adjudicate claims within the guidelines of the appropriate carrier on GAP and CPI. Then, refer to licensed adjuster for final claim calculation and release
  • Ability to use and understand programs associated with auto valuation including CCC, Auto Appraisal information (AUDATEX), ISO, NADA, Kelley Blue Book, and other adjusting tools;
  • Meet and exceed all established recovery and claim service standards and benchmarks for a Claims Investigator.
  • Promptly and effectively respond to both carrier and lender correspondence and claim inquiries in a professional manner.
  • Answer incoming calls to the claims department and handle or direct as necessary;
  • Complete other special projects and duties as assigned
  • Obtain adjuster licenses as needed

Qualifications:
  • Associate college degree required except in the following circumstances:
  • Internal insurance/recovery claim experience as a Claim Processor or Claim Specialist with a minimum of 9 months to 2 years of internal experience
  • A HS degree with a minimum of 1-3 years of insurance claim experience
  • Property and Casualty insurance experience of 1-3 years highly preferred;
  • Preference given to those with Claim Processor or Claim Specialist experience;
  • Excellent telephone, written, and verbal communication skills required;
  • Strong decision making and organizational skills required;
  • Strong analytical and investigative skills required, along with the ability to explain insurance policy language;
  • Strong drive for results with a proven track record of achievement as results are tied directly to recoverable claim dollars;
  • Ability to evaluate potential claims which would include using intellect to interpret policy provisions and apply the policy language to individual claim losses;
  • Ability to discern important file facts and document all pertinent issues associated with individual claim files with some level of supervision;
  • Ability to determine coverage and damages owed on claims by assessing the merits of individual claim files and applying the facts uncovered through the investigation and evaluation process;
  • Ability to interpret and comply with all regulatory mandates within individual jurisdictions, including state adjusting licensing requirements.
  • Ability to investigate the potential for recovery by examining the evidence of the loss and confirming the existence of insurance or other responsible parties;
  • Ability to compute in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent, and to draw and interpret statistical material
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardizations exist;
  • Mastery knowledge of computer databases and investigative sites with the ability to use internal e-mail system and the ability to type at least 45 WPM;
  • Strong attention to detail
  • Ability to work independently in a fast-paced environment production environment

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