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Claim Associate Jobs in Columbus, IN (NOW HIRING)

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Claim Associate information

See Columbus, IN salary details

$12

$19

$26

How much do claim associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for claim associate in Columbus, IN is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.25 per hour, depending on experience, location, and employer.

What is a claim associate?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What are the key skills and qualifications needed to thrive as a claim associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.

What are the typical challenges a claim associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

How much do claim associates make in the US?

Claim associates in the US typically earn an average salary of around $45,000 to $55,000 per year. Salaries can vary based on experience, location, and the employer, with some earning higher with specialized skills or certifications in claims processing and insurance procedures.

Is claims processing a stressful job?

Claims processing is a claim associate role that can be stressful due to tight deadlines, high workload, and the need for accuracy. It requires strong attention to detail, communication skills, and the ability to handle sensitive information efficiently.

What cities near Columbus, IN are hiring for Claim Associate jobs?

Cities near Columbus, IN with the most Claim Associate job openings:

Claim Associate jobs near you
Infographic showing various Claim Associate job openings in Columbus, IN as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, 2% Temporary, 1% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,721 per year, or $19.6 per hour.

(USA) Service Shop Repair Technician - Seymour, IN (2nd Shift)

Walmart

Westport, IN • On-site

$32.50 - $36/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,451 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. What you'll do...Position summary Help keep Walmart Transportation running at full speed by delivering high-quality repairs that keep our equipment safe, compliant, and ready for the road. As a Service Shop Repair Technician, you’ll perform minor to intermediate inspections, diagnostics, repairs, and replacements across Walmart equipment—trailers, tractors, yard trucks, shop equipment, and service vehicles. You’ll use technical and electronic tools, document work accurately, and support warranty processes to ensure repairs are done right the first time. About Transportation Transportation plays a critical role in keeping product moving through our network and into stores. Our service shop teams support that mission by maintaining equipment reliability, reducing downtime, and meeting DOT requirements through consistent, well-documented work. In this role, your repairs and diagnostics directly impact fleet availability and safety while helping the team continuously improve how we maintain and support our equipment. What you’ll do
  • Perform minor to intermediate inspections, repairs, and replacements on Walmart equipment (trailers, tractors, yard trucks, shop equipment, service vehicles)
  • Create and process work orders; assess needs, identify parts, consult as needed, and select repair solutions
  • Conduct minor diagnostics using technical/electronic equipment on engines, electronics, drivetrains, communication/onboard technology, and minor HVAC
  • Receive fuel drops, monitor safety compliance, and collect/prepare fuel samples and required paperwork
  • Identify warrantable repairs and complete accurate maintenance entries, warranty tags, parts retention, and warranty claims per guidelines
What you’ll bring
  • Experience performing minor to intermediate mechanical repairs on tractors, trailers, or similar equipment
  • Ability to use diagnostic tools/technical equipment to troubleshoot engines, electronics, drivetrains, and minor HVAC
  • Knowledge of DOT-related requirements and safe shop practices in daily work
  • Strong documentation skills for work orders, maintenance system entries, and warranty-related records
  • Familiarity with identifying warrantable work and following parts retention and warranty claim processes
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $32.50 - $36.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:2 years' experience in tractor and trailer inspection and repair OR a technical school degree, or certification in Heavy Duty Truck/Trailer Maintenance. Valid state-issued driver's license. Brake inspection qualified as defined in the Federal Motor Carrier Safety Administration regulations, Section 396.25. Vehicle Inspection qualified as defined in the Federal Motor Carrier Safety Administration regulations, Section 396.19. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Microsoft Office ASE Certification - Certification, Transportation - Driver's License Class F - CertificationPrimary Location... 2100 1/2 E TIPTON ST, SEYMOUR, IN 47274-3570, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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