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Claim Associate Jobs in Austin, TX (NOW HIRING)

Collins Consulting

Medical Call Center

Austin, TX · On-site

$16.50 - $20.75/hr

Decides whether a replacement, credit, or warranty claim is warranted, and will notify the ... College or a 2-year Associate Degree is preferred. * A minimum of 1-2 years' experience within a ...

Allied Universal

Surveillance Investigator

Austin, TX · On-site

$21.25 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators ... Associate's Degree or higher, preferably in Criminal Justice * Security/Loss Prevention experience

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All JobsClaim Associate JobsClaim Associate Jobs in Austin, TX

Claim Associate information

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How much do claim associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for claim associate in Austin, TX is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $22.64 per hour, depending on experience, location, and employer.

What is a claim associate?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a claim associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

Is claims processing a stressful job?

Claims processing is a core responsibility of Claim Associates, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job often requires strong attention to detail, communication skills, and the ability to handle sensitive information under pressure.

How much do claim associates make in the US?

Claim associates in the US typically earn an average salary of around $45,000 to $55,000 per year. Salaries can vary based on experience, location, and the employer, with some earning higher with specialized skills or certifications in claims processing and insurance procedures.

What are the key skills and qualifications needed to thrive as a claim associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.

What are the most commonly searched types of Claim jobs in Austin, TX?

The most popular types of Claim jobs in Austin, TX are:

What cities near Austin, TX are hiring for Claim Associate jobs?

Cities near Austin, TX with the most Claim Associate job openings:

Claim Associate jobs near you
Infographic showing various Claim Associate job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,399 per year, or $20.9 per hour.

Account Associate - State Farm Agent Team Member

State Farm

Round Rock, TX • On-site

$60K - $75K/yr

Full-time

PTO

Re-posted 13 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,553 frontline employees who took The Breakroom Quiz

237th of 308 rated insurance

Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Licensing Reimbursement
  • Salary plus commission/bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:I've been an agent since 2017 and have a team of five. Before opening my agency, I worked in logistics, which gave me a strong foundation for running a fast-paced, results-driven business. I'm a proud graduate of Auburn University, married with one daughter, and actively involved with the Asian Chamber of Commerce and Pflugerville Chamber of Commerce.
Our office is built on a strong family atmosphere where family truly comes first. It's a rewarding environment where hard work pays off, both professionally and financially. I'm looking for team members who are coachable, outgoing, fearless, ambitious, and have the potential to be strong leaders.
If you're looking for a career where you can grow, be part of a supportive team, and truly make an impact, this could be the right place for you.
ROLE DESCRIPTION:As Account Associate - State Farm Agent Team Member for Erickson Sullivan - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred

Compensation: $60,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Pflugerville, TX and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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