ZipRecruiter

Log In

1

Claim Associate Jobs in West Virginia (NOW HIRING)

Veteran Jobs - 2023 Mar 01 - Veterans Resources

A successful candidate will provide essential guidance to associates, management, and perform ... Coordinate correspondence, forms, and other necessary documents via the claim system. Maintain ...

Rsli

Customer Care Representative

Charleston, WV · On-site

$18/hr

... status and claim process, explanation of their policy/contract, and service inquiries ... Relevant Associates Degree highly preferred 1-3 years of call center experience or equivalent ...

Engle Martin & Associates

Recommends the reasonable and proper amount the insurance company should pay on a claim. * Ensures the accuracy of information collected and reported and guards against fraudulent claims. * Prepares ...

Yale University

$31.05/hr

... utilizing claim judgement and critical thinking skills. Draws valid conclusions to support ... and an Associate's degree, or an equivalent combination of experience and education. Required ...

Yale University

$31.05/hr

... utilizing claim judgement and critical thinking skills. Draws valid conclusions to support ... and an Associate's degree, or an equivalent combination of experience and education. Required ...

previous page

Showing results 41-60

All JobsClaim Associate JobsClaim Associate Jobs in West Virginia

Claim Associate information

See West Virginia salary details

$10

$16

$21

How much do claim associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for claim associate in West Virginia is $16.30, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.69 per hour, depending on experience, location, and employer.

What is a claim associate?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What are the key skills and qualifications needed to thrive as a claim associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.

What are the typical challenges a claim associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

How much do claim associates make in the US?

Claim associates in the US typically earn an average salary of around $45,000 to $55,000 per year. Salaries can vary based on experience, location, and the employer, with some earning higher with specialized skills or certifications in claims processing and insurance procedures.

Is claims processing a stressful job?

Claims processing is a claim associate role that can be stressful due to tight deadlines, high workload, and the need for accuracy. It requires strong attention to detail, communication skills, and the ability to handle sensitive information efficiently.

What are the most commonly searched types of Claim jobs in West Virginia?

The most popular types of Claim jobs in West Virginia are:

Claim Associate jobs near you
Infographic showing various Claim Associate job openings in West Virginia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,896 per year, or $16.3 per hour.

Sr Client Service Associate

Wealth Enhancement Group

Charleston, WV • On-site

$60K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About Wealth Enhancement


Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 90,000 households from our over 175 offices - and growing - nationwide.


Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit www.wealthenhancement.com.


Our Charleston, WV office has an exciting opportunity for a Sr Client Service Associate! This role serves as the liaison between the client and the Financial Advisor (FA) as part of our High-Net-Worth team. You will work with all aspects of the client experience by helping to deliver excellent service to clients and support, including financial paperwork and financial account review preparation. The ideal candidate thrives in a team-oriented environment and is motivated by helping others.

This is an on-site position working in our office Monday through Friday.

In the spirit of pay transparency, we are excited to share the base salary range for this position is $60,000.00 to $90,000.00, exclusive of bonuses and benefits. We encourage you to apply and provide us with your compensation expectations when you do. We're big on open conversations, so, let's have one.

Primary Job Functions

New Client Onboarding

  • Ensures accurate completion of prospect/new client paperwork/set up

  • Follow up on funds transfer from surrendering company

  • Maintains CRM-Salesforce database

  • Research and follow up on any issues with the Broker/Dealer, Wealth Enhancement Group Operations, and vendors

  • Record incoming assets to the appropriate blotting tool

Client Relationship Management

  • Dialogues with client to understand their personal history and current financial needs

  • Prepares account transactions, trades, deposits, withdrawals, RMDs, etc.

  • Communicates to understand client requests, determines what needs to be done; communicates to the advisor or handles issue resolution, includes death claim processing

  • May work with client's tax or legal counsel on client concerns

Client Review Prep and Follow Up

  • Gather client data and may prepare the materials for client meetings and reviews

  • Conducts tax research (1099s)

  • Completes any follow-up needs for clients

Industry/Company Knowledge

  • Demonstrates knowledge and can accurately execute against WEG's Suitability Guidelines, operational processes, and sales model

  • Understands financial terminology and products

  • Working proficiency with annuities, mutual funds, separately managed accounts, fixed income, stocks, options, alternative investments, hedge funds, and charitable giving practices

  • Attends Client Services and company educational events

Team and Corporate Support

  • Assists Advisor Team Operations to streamline processes

  • Completes operational projects to support enhancements and changes

  • Communicates process and sales updates to team

Education/Qualifications

  • Bachelor's Degree (or equivalent experience) in business; finance, economics orrelated

  • 3+ years Financial Services experience preferred

  • Minimum of 1 year as Client ServiceAssociate

  • Superior verbal and written communication skills

  • Proficient with Microsoft Office Suite; strong proficiency with Excel

  • Familiarity with Salesforce and Support Org functionality

  • Working knowledge of CoPilot, Zook, or other AI applications or agents

WEG hires employees and makes decisions about their salary qualifications based on factors such as the role to be performed; educational and professional experience, qualifications, skills and credentials; tenure, cost-of-living and demand for the role in the applicable market. To comply with state, pay transparency laws, we must disclose the entire salary grade. The entire salary grade for those who are classified as the Career level is $51,450.00 to $84,000.00. However, the base salary range bolded above is what we expect to pay as a starting range for this position.

Comprehensive Benefits Offerings

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. You may be eligible to participate in the following benefits & development opportunities:

  • Training and professional development

  • Medical, dental and vision coverage (Available to full-time employees and their families)

  • Health Savings Account (HSA) with employer contribution and Flexible Spending Accounts (FSA) for medical, dependent, and transit expenses

  • Life and AD&D insurance - employer paid and voluntary options

  • Short-term and long-term disability, workers compensation - employer paid

  • 401k with match and profit sharing

  • Wellness programs and resources

  • Voluntary benefits, including pet insurance

  • 18 days of paid time off (PTO), accrued annually (25 PTO days after 4 years of service)

  • 12 paid holidays each year (10 pre-determined and 2 floating days)

  • Paid parental leave and paid caregiver leave (Caregiver leave available after 6 months of tenure)

  • Reimbursement for tuition, licensing, and other credentials (Available after meeting service requirements)

Should you need reasonable accommodation when completing the application form or during the selection process, contact the Human Resources Department at 763-417-1700


Information provided on this application will be kept confidential and only be shared with those involved in the selection process.
Equal Opportunity Employer, including disabled and veterans. This organization participates in E-Verify.

Click the following link to view Federal and E-Verify posters: Link

OSHA Requirements: This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, to use the telephone and to use the computer systems.

Wealth Enhancement may use artificial intelligence (AI) tools to assist in the initial screening of resumes. All AI-supported evaluations are reviewed by our recruitment team to ensure accuracy and fairness. We are committed to equal opportunity in employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Your personal information is handled in accordance with applicable data protection laws.

Apply