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Claim Assistant Jobs in Arizona (NOW HIRING)

CCMSI

Claim Manager

Scottsdale, AZ · On-site

$105K - $125K/yr

Provide education, training and assist in the development of claim staff. * Review and maintain personal diary on claim system. * Supervision of all claim activity for specified accounts. * Attend ...

CCMSI

Claim Manager

Scottsdale, AZ

$105K - $125K/yr

Provide education, training and assist in the development of claim staff. * Review and maintain personal diary on claim system. * Supervision of all claim activity for specified accounts. * Attend ...

CCMSI

Claim Manager

Scottsdale, AZ · On-site

$105K - $125K/yr

Provide education, training and assist in the development of claim staff. * Review and maintain personal diary on claim system. * Supervision of all claim activity for specified accounts. * Attend ...

CCMSI

Subrogation Claim Representative I

Phoenix, AZ

$60K - $75K/yr

Subrogation Claim Representative I Location: Phoenix, AZ - Hybrid schedule after initial training ... Partner with and support subrogation counsel throughout the recovery process. * Assist in the ...

CCMSI

Subrogation Claim Representative I

Phoenix, AZ · On-site

$60K - $75K/yr

Partner with and support subrogation counsel throughout the recovery process. * Assist in the ... Participate in claim reviews and strategy discussions as requested. * Attend and actively ...

CCMSI

Subrogation Claim Representative I

Phoenix, AZ

$60K - $75K/yr

Partner with and support subrogation counsel throughout the recovery process. * Assist in the ... Participate in claim reviews and strategy discussions as requested. * Attend and actively ...

Chubb

Claim Center Representative

Phoenix, AZ · On-site

We are currently seeking a Claim Center Operations Representative to join our North America Claim ... You will assist with administrative duties, conduct research, route inquiries, and contribute to ...

CCMSI

Multi-Line Claim Representative I

Scottsdale, AZ · On-site

$45K - $60K/yr

... * Assist in selection and supervision of defense attorneys. * Assess and monitor subrogation ... Delivery of quality claim service to clients. This is a full life-cycle ML adjuster position within ...

CCMSI

Multi-Line Claim Representative I

Scottsdale, AZ

$45K - $60K/yr

... * Assist in selection and supervision of defense attorneys. * Assess and monitor subrogation ... Delivery of quality claim service to clients. This is a full lifecycle ML adjuster position within ...

CCMSI

Multi-Line Claim Representative I

Scottsdale, AZ

$45K - $60K/yr

Multi Line Claim Representative I Location: Scottsdale, AZ Schedule: 8:00 am-4:30 pm PST (Hybrid ... * Assist in selection and supervision of defense attorneys. * Assess and monitor subrogation ...

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All JobsClaim JobsClaim Assistant JobsClaim Assistant Jobs in Arizona

Claim Assistant information

See Arizona salary details

$12

$19

$26

How much do claim assistant jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for claim assistant in Arizona is $19.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges Claim Assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What are Claim Assistants?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
What are the most commonly searched types of Claim jobs in Arizona? The most popular types of Claim jobs in Arizona are:
What cities in Arizona are hiring for Claim Assistant jobs? Cities in Arizona with the most Claim Assistant job openings:
Claim Assistant jobs near you
Infographic showing various Claim Assistant job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,801 per year, or $19.6 per hour.

Claim Manager

CCMSI

Scottsdale, AZ • On-site

$105K - $125K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Overview
Claim Manager
Location: Scottsdale, AZ - Hybrid Schedule after initial training period
Schedule: 8:00 am - 4:30 pm (PST)
Salary Range: $105,000 - $125,000
Build Your Career With Purpose at CCMSI
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
We don't just process claims-we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
Job Summary
The Claim Manager position is responsible for the investigation, evaluation, adjustment, and overall management of assigned claims to ensure timely and effective resolution. This role provides leadership, supervision, and coordination of claims staff and departmental functions, ensuring compliance with company standards, client expectations, and regulatory requirements. The position supports team development, performance management, workflow optimization, and operational excellence within the claims department. This role may serve as an advanced developmental opportunity for individuals being considered for progression to higher levels of claims management leadership.
Responsibilities
  • Direct and oversee claim activities to ensure timely handling and compliance with corporate standards, client guidelines, and regulatory requirements.
  • Investigate, evaluate and adjust assigned claims in accordance with established claim handling standards and laws.
  • Reserve establishment and/or oversight of reserves for designated claims within established reserve authority levels.
  • Oversee claim-related expenses, resolve billing disputes as needed, and authorize claim payments in accordance with company procedures, industry standards, and established authority limits.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Direct handling of designated litigated and complex claims.
  • Provide education, training and assist in the development of claim staff.
  • Review and maintain personal diary on claim system.
  • Supervision of all claim activity for specified accounts.
  • Attend account Board Meetings, conduct file review meetings and/or training sessions with clients, as requested.
  • Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
  • Performance appraisals and objective/goal setting and attainment of claim staff.
  • Monitor legislative and industry changes, communicate impacts to staff, and oversee workflows and caseloads to ensure efficient operations.
  • Monitor compliance with Corporate Claim Handling Standards and special client handling instructions statutes, rules and regulations, and relative case law.

Qualifications
Required:
  • Excellent verbal and written communication skills.
  • 3+ years of supervisory experience required.
  • 15+ years of claims handling experience. Preferably Arizona experience.
  • Arizona Adjuster's License, or the ability to obtain one.
  • Strong analytical, problem-solving, and negotiation abilities.
  • Self-motivated with the ability to set priorities, manage competing demands, and achieve performance goals.
  • Detail-oriented with strong organizational skills and a commitment to accuracy.
  • Ability to thrive in a fast-paced, evolving environment.
  • Working knowledge of lower-level claims roles and responsibilities.
  • Experience handling liability claims, as well as complex litigation.
  • Ability to work independently while exercising sound judgment, discretion, and confidentiality.
  • Strong customer service focus with a commitment to meeting internal and external client needs.
  • Reliable and predictable attendance during designated client service hours.

Nice to Have:
  • Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required
  • Bachelor's Degree in related field.
  • Experience handling transportation accounts is a plus.

Why You'll Love Working Here
  • 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: Internal training and advancement opportunities
  • Culture: A supportive, team-based work environment

How We Measure Success
At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:
  • Quality claim handling - thorough investigations, strong documentation, well-supported decisions
  • Compliance & audit performance - adherence to jurisdictional and client standards
  • Timeliness & accuracy - purposeful file movement and dependable execution
  • Client partnership - proactive communication and strong follow-through
  • Professional judgment - owning outcomes and solving problems with integrity
  • Cultural alignment - believing every claim represents a real person and acting accordingly

This is where we shine, and we hire adjusters who want to shine with us.
Compensation & Compliance
The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.
CCMSI posts internal career opportunities in compliance with applicable state and local promotion transparency laws.
Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.
Our Core Values
At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:
  • Lead with transparency We build trust by being open and listening intently in every interaction.
  • Perform with integrity We choose the right path, even when it is hard.
  • Chase excellence We set the bar high and measure our success. What gets measured gets done.
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
  • Win together Our greatest victories come when our clients succeed.

We don't just work together - we grow together. If that sounds like your kind of workplace, we'd love to meet you.
#EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #CCMSICareers #ESOP #EmployeeOwned #ArizonaJobs # ScottsdaleJobs #LeadershipOpportunity #InsuranceCareers

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