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Claim Adjuster Training Jobs in Quebec (NOW HIRING)

Desjardins Group

... of a claim. 💻📲Do you have a personal claims adjusting license issued by the AMF and feel ... this training?👇 We have just what you need: be part of this wind of change with us! As a ...

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Claim Adjuster Training information

What is claim adjuster training?

Claim adjuster training is a program designed to teach individuals the skills and knowledge required to evaluate insurance claims. This training typically covers topics such as policy interpretation, damage assessment, documentation practices, negotiation techniques, and the legal aspects of claims handling. Many programs include both classroom instruction and hands-on experience to prepare trainees for real-world scenarios. Completing claim adjuster training is often necessary to obtain licensure and succeed in the insurance industry.

What are the key skills and qualifications needed to thrive as a claim adjuster, and why are they important?

To thrive as a Claim Adjuster, you need strong analytical abilities, attention to detail, and a foundational knowledge of insurance policies, often supported by a relevant degree or industry certifications. Familiarity with claims management software, estimating tools, and sometimes state licensure is typically required. Excellent communication, negotiation skills, and empathy help you interact effectively with claimants and resolve disputes. These skills ensure fair, efficient claims processing and maintain customer trust in the insurance process.

What are some common challenges new claim adjusters face during training and how can they overcome them?

New claim adjusters often find it challenging to quickly learn complex insurance policies, accurately assess damages, and handle difficult conversations with claimants. During training, it’s important to ask questions, actively participate in role-plays, and seek feedback from experienced colleagues. Building time management skills and staying organized will also help you manage caseloads effectively. Most teams are collaborative, so don’t hesitate to leverage the experience of your mentors and peers to accelerate your learning.

What is the difference between Claim Adjuster Training vs Claims Examiner?

AspectClaim Adjuster TrainingClaims Examiner
Required CredentialsOften requires licensing, certifications like AIC or CPCUMay require similar licenses, but often focuses on reviewing claims rather than adjusting
Work EnvironmentFieldwork, on-site inspections, and claims investigationOffice-based, reviewing claims and documentation
Employer & Industry UsageInsurance companies, adjusting claims for property, auto, or health insuranceInsurance companies, primarily reviewing and processing claims
Comparison Search IntentLearning claim adjustment processes, licensing requirementsUnderstanding claims review and processing roles

Claim Adjuster Training prepares individuals for fieldwork and claim investigation, often requiring licensing and certifications. Claims Examiners focus on reviewing and processing claims in an office setting, with overlapping credentials but different daily responsibilities. Both roles are integral to the insurance industry but serve distinct functions.

What job categories do people searching Claim Adjuster Training jobs in Quebec look for?

The top searched job categories for Claim Adjuster Training jobs in Quebec are:

What cities in Quebec are hiring for Claim Adjuster Training jobs?

Cities in Quebec with the most Claim Adjuster Training job openings:

Claim Adjuster Training jobs near you
Infographic showing various Claim Adjuster Training job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 24% Part Time, and 11% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Auto Claims Adjuster Training provided

Intact Financial

Saint-hyacinthe, QC • Hybrid

Full-time

Life, Retirement

Re-posted 22 days ago

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.


Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

  • Flexible work arrangements and a hybrid work model

  • Possibility to purchase up to 5 extra days off per year

  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

50,900 - 62,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.


About the role

We're looking for Claims Adjusters to join our growing team!

If you do not yet have your claims adjuster licence, it's not a problem - we'll take care of your training!

Location: Montreal (2020 boulevard Robert-Bourassa), Laval (600 rue Lucien-Paiement), Quebec City (5700 boulevard des Galeries) or Saint-Hyacinthe (2450 rue Girouard Ouest).


Work schedule: 9a.m. to 5p.m., Monday to Friday (35 hours/week)


What you'll do here:

  • Open new claims over the phone with customers, then ensure the situation is handled immediately.

  • Interview insureds and/or witnesses to gather their accounts of events.

  • Determine whether the claim is covered or not by analyzing the insured's policy details.

  • Analyze the information obtained, make decisions to determine liability and review damage assessments.

  • Settle claims fairly and equitably, confirm damage amounts and make payments.


What you bring to the table:

  • Claims adjuster licence and successful completion of exams.

  • Experience in a similar position.

  • Strong time-management skills.

  • Excellent oral and written communication skills.

What we're looking for:

To obtain your claims adjuster licence, you must have:

  • An attestation of college studies (AEC) in Insurance or a completed CEGEP or bachelor's degree (an exception is possible if you have a high school diploma AND three years of full-time work experience).

  • Your excellent customer service skills will allow you to reassure and support your customers throughout the claims process.

  • Your analytical skills will enable you to use your judgment and logic when evaluating claims files.

  • You're not afraid of using different computer systems to perform your tasks.

  • You're able to adapt to change in a constantly evolving environment.

  • You are bilingual (English-French): For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.


Training

  • Your full-time paid training will give you hands-on experience in the insurance industry and with Intact's corporate culture.

  • You will be paid, mentored and supported during your exam preparation to obtain your claims adjuster licence.

This role is eligible for a referral bonus. #myReferences1000

#LI-Hybrid

Il s'agit d'un nouveau role au sein de notre equipe en pleine croissance | This role is a new member of our growing team.


We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Employment Type: FULL_TIME

Apply