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Civilian Police Jobs in Springfield, MA (NOW HIRING)

Civilian Police information

See Springfield, MA salary details

$23.9K

$60.4K

$83.7K

How much do civilian police jobs pay per year?

As of Sep 7, 2026, the average yearly pay for civilian police in Springfield, MA is $60,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $64,800.00 per year, depending on experience, location, and employer.

What is a civilian police?

Civilian police are law enforcement officers who are not part of the military or armed forces but serve to maintain public order, enforce laws, and protect citizens within a community. They handle a wide range of duties, including crime prevention, investigation, and community engagement. Civilian police officers may work for local, state, or federal agencies and often collaborate with other public safety organizations. Their primary focus is on upholding civil law and ensuring the safety and security of the communities they serve.

What are the key skills and qualifications needed to thrive as a civilian police officer?

To thrive as a Civilian Police Officer, you need strong knowledge of law enforcement procedures, criminal law, and public safety, typically supported by police academy training and relevant certifications. Familiarity with law enforcement databases, radio communication systems, and evidence management tools is essential. Excellent communication, conflict resolution, and decision-making skills help officers build trust and effectively handle high-stress situations. These skills and qualities are vital for maintaining public safety, enforcing laws fairly, and fostering positive community relationships.

What are some common challenges civilian police officers face when working alongside sworn officers?

Civilian police staff often work closely with sworn officers in administrative, analytical, or support roles. A common challenge is understanding the chain of command and the distinct responsibilities between civilian and sworn staff. Additionally, civilians may need to quickly adapt to the fast-paced environment and maintain professionalism under pressure, especially when handling sensitive information. Building strong communication and mutual respect with sworn officers is key to effective collaboration and team success.

What is the difference between Civilian Police vs Police Officer?

AspectCivilian PolicePolice Officer
Required CredentialsHigh school diploma or equivalent; specialized training; often some college courseworkHigh school diploma or equivalent; police academy training; certification required
Work EnvironmentAdministrative offices, crime analysis, community outreachPatrol, crime scenes, direct law enforcement activities
Employer & Industry UsageLaw enforcement agencies, government officesPolice departments, law enforcement agencies

While Civilian Police staff support law enforcement through administrative, technical, or specialized roles, Police Officers are sworn personnel responsible for patrolling, enforcing laws, and responding to incidents. Both roles are essential to community safety but differ in duties, training, and work environment.

What does a civilian police worker do?

A civilian police worker supports law enforcement agencies by performing administrative tasks, data entry, report writing, and communication duties. They may also handle community outreach, evidence processing, or technical support, often requiring knowledge of law enforcement procedures and relevant software. These roles typically do not involve direct law enforcement or firearm use.

What job categories do people searching Civilian Police jobs in Springfield, MA look for?

The top searched job categories for Civilian Police jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Civilian Police jobs?

Cities near Springfield, MA with the most Civilian Police job openings:

Infographic showing various Civilian Police job openings in Springfield, MA as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $60,416 per year, or $29 per hour.

School Crossing Guard - Approx 15 hours/week

Town of Manchester

Manchester, CT

$16.50/hr

Part-time

Re-posted 7 days ago


Key responsibilities

  • Controls pedestrian and vehicular traffic at school crossings.

  • Uses good judgment to regulate the flow of traffic according to laws, regulations, and instructions.

  • Enforces safety standards and may regulate conduct of children at school crossings.


Job description

Company Description

The Town of Manchester is a vibrant and diverse community with an array of public services that reflect a set of values shared by its residents and leaders committed to bringing Manchester into the 21st century as an up-and-coming community that cares about its residents, its children, its schools and parks, its roads and utilities, and the health and safety of the Manchester Community.

Town of Manchester’s employees are essential to the town’s ability to provide quality services to the community. It is our goal to attract a diverse, and well-qualified workforce that are representative of our residents to bring their experience and expertise to join our team. 

Come take a look at what is happening in the Town of Manchester https://www.youtube.com/@manchestercttown

Job Description

Under general direction of the Chief of Police, controls pedestrian and vehicular traffic at school area street crossing. 

ESSENTIAL JOB FUNCTIONS:

 Controls pedestrian and vehicular traffic at school crossings. 

Uses good judgment in the application of the principles of traffic control according to laws, regulations and instructions issued by supervisors of the police department. 

Exercises the powers of a police officer with regard to traffic control at their assigned post, but not for any other purpose or function. 

May be required to appear in court and give testimony regarding matters of which he/she has knowledge. 

May make complaints to the shift commander of police regarding violations of law at his/her assigned post. 

May be required to regulate the conduct of children gathered at school crossings and to enforce safety standards upon such children. 

Will be responsible for personal conduct as outlined in the General orders of the Manchester Police Department. 

DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS:

 Ability to understand both written and oral instructions. 

Ability to give understandable directions both verbally and by signals. 

Ability to use good judgment in regulating the flow of pedestrian and vehicular traffic. 

Ability to gain the cooperation of others and to relate well with children. 

 Ability to enforce safety instructions effectively. 

Considerable ability to withstand the effects of inclement weather. 

Ability to perform duties requiring not more than average physical strength, stamina, and agility. 

PHYSICAL AND MENTAL EFFORT/ENVIRONMENTAL AND WORKING CONDITIONS:

Must be able to lift light objects less than 20 pounds and to perform simple motor skills such as standing, walking, etc. Must be able to perform gross body coordination activities such as walking, stooping, etc. 

Must be mobile and able to walk or stand. Sit or stand for prolonged periods. Able to discriminate colors as in vehicle or house color. Able to hear normal sounds with some background noise. Able to distinguish sound as voice patterns. Ability to communicate through human speech as in answering a telephone. 

Needs to attend to task/function for 10-20 minutes at a time. Able to understand and relate to specific ideas generally one at a time. Able to remember task/assignment for full shift. 

Ability to get along with children, co-workers, supervisors, customers, and the public at large. 

Exposure to seasonal conditions in outside weather and dust. 

MINIMUM TRAINING AND EXPERIENCE 

No specialized education or experience is required. Training will be provided. Works under general direction of the Chief of Police who shall make rules for conduct and the operations of school crossing guards and fix duty hours of said guards. Persons appointed as School Crossing Guards shall be part-time civilian employees of the Manchester Police Department and subject to all rules, regulations and general orders pertaining to the position. Successful candidates are required to complete a post-offer physical examination and throughout employment meet the Town’s criteria for vision and hearing by successfully completing a periodic physical assessment. 

THE ABOVE DESCRIPTION IS ILLUSTRATIVE. IT IS INTENDED AS A GUIDE FOR PERSONNEL ACTIONS AND MUST NOT BE TAKEN AS A COMPLETE ITEMIZING OF ALL FACETS OF ANY JOB.