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Summary
Reports to IHS Headquarters. The official duty station is Rockville, Maryland. Incumbent develops strategies to deliver enterprise-wide foundational Information Technology solutions.
A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
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Duties
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Total Compensation Package - Check out IHS's outstanding total compensation package for this job:
IT Specialist Total Compensation | Pay (ihs.gov)

• Manages, supervises, provides direction, and oversees the activities of employees from both personnel and programmatic direction perspectives. Directs staff in their activities to meet programmatic goals for end user support and device support.
• Directs work tasks and activities of staff in connection with technical design and support efforts across the IHS.
• Directs and monitors IT projects with employees across functional boundaries within IHS.
• Ensures performance of critical IT functions and maintains availability of critical data used in the
  agency's delivery of healthcare and administrative processes.
• Plans, develops, and implements enhancements to IHS enterprise-wide IT infrastructure services
  which support the overall connectivity, data transmission, and voice and messaging communication
  across the agency.
• Develops information technology policies, procedures, and guidance (e.g., hardware, software, and telecommunications) in accordance with industry best practices for IHS IT community and approximately 18,000 end-users of IHS data and systems.
• Applies structured practices such as those found in Information Technology Infrastructure Library (ITIL) to focus IT Services with the alignment of business needs of the organization.
• Leads initiatives to research and analyze new technologies to develop cost effective methods to meet business requirements.
• Advises the CIO on operational aspects of the agencies short- and long-term IT service goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes of IT operations activities.
• Ensures complex IT projects achieve success to meet metrics for full performance with regards to
  performance, timing, and budget.
• Oversees provisions of authoritative technical assistance and consultation on the capabilities of information technology to tribal organizations.
• Plans, manages, integrates, and coordinates budget formulation, presentation, and execution with respect to agency IT operations and Capital Planning and Investment Control (CPIC) requirements.
• This position is responsible for an annual budget with multi-million-dollar expenditures, that directs various aspects of procurement related to assigned IT systems and may act as Contract
• Officer's Representative (COR) Level II for IT contracts.

Requirements
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Conditions of employment
Selectee may be subject to a probationary period
U.S. Citizenship is required
Selective Service Registration is required for males born after 12/31/1959
This is a competitive vacancy announcement advertised under Direct Hire Authority. Selections made under this vacancy announcement will be processed as new appointments to the civil service. Current civil service employees would therefore be given new appointments to the civil service; however, benefits, time served, and all other Federal entitlements would remain the same.
A one-year supervisory/managerial probationary period may be required upon selection/placement.
Confidential Financial Disclosure Form required.
Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.
Background Investigation Requirement:
This position requires the successful completion of a federal background investigation as a condition of employment.
A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service.
Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability.
Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.
Financial Suitability Requirement:
This position requires a review of the applicant's financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying.
Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS).
Prior to the appointment, candidates must present two valid forms of identification. If one of the documents is a state-issued ID or driver's license, it must be REAL ID-compliant.
Qualifications
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
BASIC REQUIREMENT(S):
Competency-Based Qualification Standard for the Information Technology Management Series, 2210. Referencing Supervisory position Supervisory Guide.
In addition, to the Basic Requirements, you must also meet the Minimum Qualifications stated below-
MINIMUM QUALIFICATIONS:
Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level at GS-14 in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Experience planning, directing, and evaluating enterprise-wide IT operations, ensuring the availability, performance, and security of mission-critical infrastructure supporting organizational objectives. Led complex IT projects involving network services, telecommunications, data center operations, and enterprise technologies while developing and implementing IT policies, standards, and strategic plans in compliance with Federal requirements, including Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST), and HHS guidance. Supervised multidisciplinary IT teams, established work priorities, evaluated employee performance, managed workforce planning, and provided technical and administrative leadership to accomplish organizational goals. Managed multimillion-dollar IT budgets and acquisitions. Provided executive-level recommendations on IT investments and operational strategy. Collaborated with senior leadership and external stakeholders to improve enterprise IT service delivery.
SELECTIVE FACTOR
This position requires the following certifications:

• Current Federal Acquisition Certification for Contracting Officer's Representative, Level II (FAC-COR, Level II).

NOTE: Proof of certifications must be submitted with your application package.
Require acquirement of COR Level III and FAC-PPM Senior level within a year of hire.
You must meet all qualification requirements within 30 days of the closing date of the announcement.
Education
This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.
Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional information
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)
Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.
This position is ineligible for the Bargaining Unit.
You will be evaluated for this position in accordance with the OPM Merit Hiring Plan.
As part of the application process, you will be asked to provide short essay responses (200 words or less each) to the following four questions.

1. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government?
2. In this role, how would you use your skills and experience to improve government efficiency and effectiveness?
3. How would you help advance the President's Executive Orders and policy priorities in this role?
4. How has a strong work ethic contributed to your professional, academic or personal achievements?

• Your responses are optional and will not be scored.
• However, they may be reviewed by hiring managers and agency leadership (or designees) during the evaluation process.
• You will be asked to certify that your responses are written in your own words and that you did not use a consultant or artificial intelligence (AI) tool (such as ChatGPT or Copilot).

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.