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Citizens Insurance Jobs in Detroit, MI (NOW HIRING)

Lead Attorney

Southfield, MI · On-site

$140 - $210/hr

As an insurance defense attorney in our Michigan office, you will be part of a team providing legal representation to Hanover/Citizens' insureds and/or Hanover/Citizens Insurance before courts and ...

As an insurance defense attorney in our Michigan office, you will be part of a team providing legal representation to Hanover/Citizens' insureds and/or Hanover/Citizens Insurance before courts and ...

As an insurance defense attorney in our Michigan office, you will be part of a team providing legal representation to Hanover/Citizens' insureds and/or Hanover/Citizens Insurance before courts and ...

Citizens employs a group of experienced advisors that help individuals and families attain their ... A valid, active Insurance Life/Health/Variable licenses is required or must be obtained within 60 ...

Citizens Private Client provides personalized, world class financial planning and advice to help ... Life, Health, and Accident Insurance licenses can be obtained within a specified timeline after ...

Citizens employs a group of experienced advisors that help individuals and families attain their ... insurance, and estate planning. Qualifications, Education, Certifications and/or Other Professional ...

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Showing results 1-20

Citizens Insurance information

See Detroit, MI salary details

$24.7K

$64.4K

$120.3K

How much do citizens insurance jobs pay per year?

As of Sep 6, 2026, the average yearly pay for citizens insurance in Detroit, MI is $64,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $76,200.00 per year, depending on experience, location, and employer.

What is Citizens Insurance?

Citizens Insurance refers to Citizens Property Insurance Corporation, a government-created, not-for-profit insurer that provides property insurance for homeowners and businesses who are unable to find coverage in the private market. It typically serves as an insurer of last resort in states like Florida and Louisiana, where natural disasters can make it difficult for residents to obtain affordable insurance from private companies. Citizens Insurance offers various policies covering homes, condos, mobile homes, and commercial properties. Eligibility requirements and coverage options vary by state and property type.

What are the key skills and qualifications needed to thrive as a Citizens Insurance agent?

To thrive as a Citizens Insurance Agent, you need a strong understanding of insurance products, state regulations, and sales principles, typically supported by a valid insurance license. Proficiency in customer relationship management (CRM) software, quoting platforms, and policy management systems is important. Excellent communication, problem-solving abilities, and a customer-centric mindset help agents build trust and effectively address client needs. These skills are critical for ensuring compliance, providing tailored coverage solutions, and achieving business growth in a competitive insurance market.

What are some common challenges faced by professionals working in Citizens Insurance roles, and how can they be managed?

Professionals in Citizens Insurance roles often encounter challenges such as handling a high volume of claims during natural disasters, navigating complex regulatory requirements, and communicating effectively with policyholders in stressful situations. To manage these challenges, it's important to stay organized, keep up-to-date with policy changes, and develop strong customer service skills. Many teams foster a collaborative environment where experienced colleagues offer mentorship and support, making it easier to learn and adapt. Regular training sessions and access to resources also help staff stay prepared for evolving industry demands.

What is the difference between Citizens Insurance vs Insurance Agent?

AspectCitizens InsuranceInsurance Agent
CredentialsLicensing required by state, no specific certificationsState license, possibly certifications like CIC or CPCU
Work EnvironmentCorporate office, customer service centers, onlineIndependent or agency office, client meetings, fieldwork
Employer & Industry UsageInsurance company providing policiesIndependent or agency representing multiple insurers
Search & Comparison IntentUnderstanding insurance providersFinding insurance agents or agencies

Citizens Insurance is a specific insurance provider offering policies directly, while an Insurance Agent acts as a representative or broker for multiple insurers, including Citizens. The key difference lies in Citizens being a company, whereas an Insurance Agent is a professional who sells policies from various providers, including Citizens.

What are popular job titles related to Citizens Insurance jobs in Detroit, MI?

For Citizens Insurance jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Citizens Insurance jobs in Detroit, MI look for?

The top searched job categories for Citizens Insurance jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Citizens Insurance jobs?

Cities near Detroit, MI with the most Citizens Insurance job openings:

Infographic showing various Citizens Insurance job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $64,249 per year, or $30.9 per hour.

$140 - $210/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Hanover Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

172nd of 315 rated insurance


Job description

Posted Thursday, August 20, 2026 at 4:00 AM

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture .

Our staff counsel team is currently seeking a Lead Attorney for its Michigan office.

As an insurance defense attorney in our Michigan office, you will be part of a team providing legal representation to Hanover/Citizens’ insureds and/or Hanover/Citizens Insurance before courts and arbitration panels in all aspects of litigation.This is hybrid/full time/exempt role. Fully remote candidates may be considered.

Position Overview: Investigates and manages and tries the most complex cases in the region. This attorney’s inventory will possess the largest and most complex matters referred from claims. Other attorney’s may be assigned to work under this attorney’s direction on case-by-case basis where case complexity requires multiple attorneys to be assigned to the file. Lead trial attorney will serve as mentor to other developing trial attorneys.

In this role you will:

  • Handles a case load consisting primarily of large, complex, high exposure lawsuits
  • May specialize in several areas of law
  • Provides direction and mentoring to others
  • May assist Managing Attorney as needed in evaluating staff attorneys and support staff

What you need to apply:

  • Must have extensive jury trial experience
  • Significant experience with commercial lines litigation
  • Knowledgeable in the basic principles of EPLI and employment law, health law, professional liability, business tort and general liability matters.
  • Demonstrated ability to handle exposures of over 1 million dollars
  • Must have a valid driver's license, an acceptable MVR and an ability to maintain confidentiality
  • Admitted to the bar and must be licensed to practice law in MI
  • Able to work in a team environment with other attorneys, adjusters, claims professionals and support staff
  • Computer literacy, including MS Word, Lexis/Westlaw, and daily management of e-mail and calendar
  • Advocacy: Exceptional ability to assist, defend or plead for another on the most complex cases
  • Negotiation Skills: Strong ability to consistently and significantly influence claim outcomes through highly effective negotiation techniques
  • Communication: Strong ability to deliberately and precisely exchange thoughts and opinions with one or more persons and to effectively translate legal language and ideas into layman's terms
  • Decision Making: Strong ability to arrive at a determination in moderate to complex situations after careful consideration of facts and law without undo procrastination
  • Organization Skills: Strong ability to categorize and prioritize work and information to effectively and efficiently maximize productivity
  • Investigative Skills: Proficiency in following up step by step on inquiry or observation and search and examine with care and accuracy. Consistently able to take evidence that may be used in reaching a legal conclusion
  • Legal Research: Proficiency in locating cases, treaties, codified laws and statutes aimed at the discovery and interpretation of law and to draw a reasonable and accurate conclusion or render an opinion there from
  • Courtroom Skills: Demonstrates exceptional courtroom behavior, attire and decorum and is an expert with the rules and regulations that govern proceedings and conduct in courts of law or other legal forums and tribunals. Provides the highest professional service to clients and claims professionals
  • Career Development: Takes proactive responsibility for their career development. Maintains the necessary skill levels.
  • Trial Skills: Has a first rate ability to effectively present evidence and arguments of law to a judge or jury for determination of the facts at issue
  • Business/Industry: Has an interest and solid knowledge of current and possible future policies, practices, trends and information affecting The Hanover Insurance Group’s businesses; Knowledgeable in the basic principles of property and casualty insurance
  • Agile and Adaptive: Recognizes unexpected challenges and is able to be resilient, shift and remain on course.
  • Mentor and Teach: Willingness and ability to mentor and teach others.
Physical demands & work environment
  • Ability to use a personal computer and other standard office equipment
  • Ability to sit and/or stand for extended periods
  • Required to work on-site as needed
  • Ability to travel as necessary
  • Ability to work hours in excess of 40 hours per week
  • Ability to work in a fast paced, changing or stressful environment
  • Ability to perform work in a noisy/loud work environment
  • Ability to operate a motor vehicle
CAREER DEVELOPMENT

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

  • Medical, dental, vision, life, and disability insurance
  • 401K with a company match
  • PTO
  • Cultural Awareness Day in support of IDE
  • On-site medical/wellness center (Worcester only)

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

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Compensation

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

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