HM Loss Mit Dec Sr Spec
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Irving, TX · On-site
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Irving, TX · On-site
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Irving, TX · On-site
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Irving, TX · On-site
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Irving, TX · On-site
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Irving, TX · On-site
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Irving, TX · On-site
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Irving, TX · On-site
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
$24.52 - $30.29/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Plano, TX · Hybrid
$175K - $250K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Plano, TX · Hybrid
$175K - $250K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Plano, TX · Hybrid
$175K - $250K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Plano, TX · Hybrid
$175K - $250K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Plano, TX · Hybrid
$175K - $255K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Plano, TX · Hybrid
$175K - $255K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Plano, TX · Hybrid
$175K - $255K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Plano, TX · Hybrid
$175K - $255K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Houston, TX · Hybrid
$121K - $236K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Houston, TX · Hybrid
$121K - $236K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Irving, TX · Hybrid
$17.25 - $23.25/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Irving, TX · Hybrid
$17.25 - $23.25/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Irving, TX · Hybrid
$17.25 - $23.25/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Irving, TX · Hybrid
$17.25 - $23.25/hr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Plano, TX · On-site
$130K - $170K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Plano, TX · On-site
$130K - $170K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Houston, TX · Hybrid
$121K - $236K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Houston, TX · Hybrid
$121K - $236K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Plano, TX · Hybrid
$114K - $152K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Plano, TX · Hybrid
$114K - $152K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Plano, TX · Hybrid
$114K - $152K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Plano, TX · Hybrid
$114K - $152K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Houston, TX · Hybrid
$121K - $236K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
Houston, TX · Hybrid
$121K - $236K/yr
... Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability ...
A Citizens Disability job typically involves assisting individuals in navigating the Social Security Disability (SSD) benefits application process. Employees may work in roles such as case specialists, advocates, or customer service representatives, helping clients submit claims, gather medical records, and understand their rights. The company focuses on improving approval chances for disability benefits. Positions often require strong communication and organizational skills to guide clients through the complex legal process.
Team members at Citizens Disability often spend their days reviewing and managing clients’ disability claims, gathering supporting medical documentation, and communicating with both clients and government agencies. You will help guide clients through the Social Security Disability process, answer their questions, and ensure all deadlines and requirements are met. Collaboration with legal teams and other specialists is common, and attention to detail in paperwork is critical. This work environment is structured yet dynamic, providing support and training to help you succeed in both client interactions and case resolutions.
To thrive at Citizens Disability—as an advocate, case manager, or claims specialist—you need a thorough understanding of Social Security Disability (SSD) programs, strong analytical and documentation skills, and at least a bachelor's degree in a relevant field. Familiarity with case management software, legal research tools, and government claims systems is often required. Excellent communication, empathy, and attention to detail are vital for effectively assisting and guiding clients through complex disability claims processes. These abilities ensure clients receive high-quality support and increase the chances of successful disability claims outcomes.

$24.52 - $30.29/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 4 days ago
Description
As the HM Loss Mitigation Decisioning, you will perform reconciliation process on files received from Front End Fulfillment Group by going into the loan system. The Front End Fulfillment group will send task to Decisioning, Decisioning acknowledges receipt of file and reviews file for complete documentation.
Primary responsibilities include
Qualifications, Education, Certifications and/or Other Professional Credentials
Hours & Work Schedule
Pay Transparency
The salary range for this position is $24.52 - $30.29 per hour. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Education:Why Work for UsEmployment Type: 1ST