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Citizenm Jobs in Florida (NOW HIRING)

Location | Compensation Miami, FL | $23/hr-$27/hr Aramark is hiring a Maintenance Technician (also known as Maintenance Worker or Facilities Technician) to support a hotel property in Miami, FL. In ...

Location | Compensation Miami, FL | $23/hr-$27/hr Aramark is hiring a Maintenance Technician (also known as Maintenance Worker or Facilities Technician) to support a hotel property in Miami, FL. In ...

Location | Compensation Miami, FL | $23/hr-$27/hr Aramark is hiring a Maintenance Technician (also known as Maintenance Worker or Facilities Technician) to support a hotel property in Miami, FL. In ...

Citizenm information

What is a citizenM hotel employee?

A CitizenM hotel employee, often referred to as an 'ambassador,' is a staff member who works at CitizenM hotels, a global chain known for its modern, affordable luxury accommodations. Ambassadors are cross-trained to handle a variety of roles, including front desk operations, guest services, barista duties, and light housekeeping. They focus on providing a personalized and seamless experience for guests, often using technology-driven solutions. Their responsibilities may include checking guests in and out, assisting with inquiries, serving food and drinks, and ensuring the overall comfort of hotel guests.

What are the key skills and qualifications needed to thrive as a citizenM hotel team member, and why are they important?

To thrive as a CitizenM Hotel Team Member, you need a background in hospitality or customer service, with experience in front desk operations and guest relations. Familiarity with property management systems (PMS), point-of-sale (POS) systems, and reservation platforms is typically required. Exceptional interpersonal skills, problem-solving abilities, and a genuine passion for guest satisfaction distinguish top performers. These skills ensure a seamless guest experience and uphold the brand’s reputation for high-quality, friendly service.

What are some common challenges faced by guest service ambassadors at citizenM hotels, and how are they supported in overcoming them?

As a Guest Service Ambassador at citizenM, you may encounter challenges such as managing high guest volumes during peak times, adapting to diverse guest needs, and multitasking across various service areas (front desk, bar, and lounge). The role is designed to be dynamic and team-oriented, so you'll receive cross-training and ongoing support from experienced colleagues and managers. Regular team meetings, open communication, and a strong culture of collaboration help ensure that all Ambassadors feel equipped to handle guest requests efficiently while maintaining the brand’s unique, welcoming atmosphere.

What is the difference between Citizenm vs Front Desk Agent?

AspectCitizenmFront Desk Agent
CredentialsTypically high school diploma or equivalent; hospitality certifications optionalHigh school diploma or equivalent; hospitality certifications optional
Work EnvironmentModern, boutique hotel setting with emphasis on guest experienceHotel lobby, front desk, customer service-focused environment
Industry UsageHospitality industry, especially boutique and lifestyle hotelsHospitality industry, front-line customer service roles in hotels
Common Search/ComparisonCitizenm vs Front Desk Agent

Citizenm and Front Desk Agent roles both operate within the hospitality industry, focusing on guest service. Citizenm refers to a hotel brand known for modern design and self-check-in technology, while a Front Desk Agent is a specific job position responsible for guest check-in, check-out, and customer service. The roles share similar credentials and work environments, but Citizenm is a brand, whereas Front Desk Agent is a job title found across various hotel brands.

What are popular job titles related to Citizenm jobs in Florida?

For Citizenm jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Citizenm jobs?

Cities in Florida with the most Citizenm job openings:

Infographic showing various Citizenm job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Maintenance Worker - citizenM - Miami

Aramark

Miami, FL • On-site

$23 - $27/hr

Full-time

Re-posted 6 days ago


Key responsibilities

  • Perform general maintenance and repair work across the hotel, including guest rooms and public areas

  • Handle painting, patching, caulking, and basic plumbing repairs to maintain appearance and functionality

  • Troubleshoot and repair doors, locks, lighting fixtures, and minor electrical issues


Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,275 frontline employees who took The Breakroom Quiz

397th of 500 rated business services


Job description


Location | Compensation
Miami, FL | $23/hr-$27/hr
Aramark is hiring a Maintenance Technician (also known as Maintenance Worker or Facilities Technician) to support a hotel property in Miami, FL. In this hands-on role, you'll keep the building in good working condition by handling day-to-day repairs, including painting, caulking, doors, lighting, and basic plumbing tasks. You'll work indoors in an active hotel environment where reliability and attention to detail matter. This role is ideal for someone with prior hotel, condo, or facilities maintenance experience who enjoys solving problems and working with their hands. The schedule is 10:00 AM - 6:30 PM with days off on Friday and Saturday. If you're dependable, flexible, and have a strong technical mindset, this is a great opportunity to build your maintenance career with Aramark.
Job Responsibilities
  • Perform general maintenance and repair work across the hotel (guest rooms and public areas)
  • Handle painting, patching, and caulking to maintain appearance and functionality
  • Troubleshoot and repair doors, locks, lighting fixtures, and minor electrical issues
  • Complete basic plumbing repairs such as leaks, clogs, and fixture replacements
  • Inspect building areas regularly and address maintenance issues proactively
  • Use hand tools, power tools, and maintenance equipment safely and effectively
  • Complete routine maintenance checklists (daily, weekly, monthly)
  • Report larger repair needs or equipment failures to management
  • Maintain a clean, safe, and organized work environment
  • Interact professionally with guests and staff in a customer-facing hotel setting

Qualifications
Required:
  • 5+ years of maintenance experience in a hotel, condo, or similar facility
  • Strong hands-on skills in general maintenance (painting, doors, lighting, plumbing)
  • Ability to troubleshoot and complete basic repairs independently
  • Flexible, reliable, and willing to learn on the job
  • Ability to work scheduled shift: 10:00 AM - 6:30 PM, including operational needs
  • Ability to stand, walk, bend, lift, and perform physical work throughout the shift

Preferred:
  • HVAC experience or technical training
  • Experience working in hospitality or customer-facing environments
  • Familiarity with maintenance tracking or inspection routines

About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

What Aramark employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Aramark logo

About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US