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Citi Collections Jobs (NOW HIRING)

Citigroup, Inc.

Transaction Manager

Tampa, FL · On-site

$125K - $138K/yr

Supporting international trade products, including commercial letters of credit, collections, open ... View Citi's EEO Policy Statement and the Know Your Rights poster.

Setpoint

Billing Specialist

Austin, TX · On-site

$19 - $25.75/hr

Interact with customers and vendors to ensure timely billing, collections, and payments ... Citi and Wells Fargo, alongside Andreessen Horowitz, NextView Ventures, Floating Point, Henry ...

Harness

Lead Billing Analyst

$49K - $65K/yr

... Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to ... You will not only own the end-to-end billing and collections operations for our fast-growing SaaS ...

David Yurman

Channel Planner, Omni

New York, NY · On-site

$85K - $95K/yr

David Yurman collections are available at retail stores throughout the United States, Canada, Hong ... Numerous employee perks (employee discounts, Citi bike membership (NYC), gym reimbursement, etc ...

David Yurman

Channel Planner, Omni

New York, NY · Hybrid

$85K - $95K/yr

David Yurman collections are available at retail stores throughout the United States, Canada, Hong ... Numerous employee perks (employee discounts, Citi bike membership (NYC), gym reimbursement, etc ...

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How much do citi collections jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for citi collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Citi Collections position, and why are they important?

To thrive in a Citi Collections role, you need strong negotiation, communication, and analytical skills, along with a background in finance, accounting, or business administration. Familiarity with collections management software, customer relationship management (CRM) systems, and relevant compliance certifications are often required. Attention to detail, resilience, and empathy help build rapport with clients and handle challenging conversations effectively. These competencies are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to regulatory standards.

What does a typical workday look like for someone in Citi Collections?

A typical day in Citi Collections involves managing a portfolio of overdue accounts, reaching out to customers via phone or email to discuss payment options, and negotiating repayment plans. You may also handle documentation, escalate complex cases, and collaborate with other departments such as customer service, legal, or risk management. The role requires balancing assertiveness in collections with professionalism and empathy to achieve positive outcomes. Working in collections often means meeting daily or monthly targets, and success is measured by both recovery rates and customer satisfaction.

What is a Citi Collections job?

A Citi Collections job involves contacting customers with overdue accounts to help them resolve outstanding balances. Representatives work to find solutions such as payment plans or settlements while ensuring compliance with company policies and regulations. Strong communication and negotiation skills are essential, as the role requires balancing customer support with the company's financial recovery efforts.

More about Citi Collections jobs
What cities are hiring for Citi Collections jobs? Cities with the most Citi Collections job openings:
What states have the most Citi Collections jobs? States with the most job openings for Citi Collections jobs include:
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Citi Collections jobs near you
Infographic showing various Citi Collections job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, and 8% Temporary. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Internal Medicine near NYC - Great Salary + Collections Incentive

Enterprisemed

Manhattan, NY

$200K - $300K/yr

Other

Posted 9 days ago

Job description

Join a multi-specialty group with 44 physicians, 18 separate specialties, and 7 offices in New York. The group is seeking an additional Internal Medicine physician for its office located near the Brooklyn-Queens border.
Practice Highlights:

  • Monday - Friday practice with regular office hours.
  • See patients of all ages. See 22-30 patients per day.
  • The office is equipped with an excellent EMR system.
  • Terrific financial guarantee with collections incentive and benefits.
  • Salary generally ranges from $200k-$300k+ annually
  • Spanish-speaking skills are a plus.

Community Highlights:
A New York City borough on Long Island across the East River from Manhattan. Flushing Meadows Corona Park, with the Unisphere, a 12-story 1964 World's Fair globe sculpture, hosts the annual U.S. Open tennis tournament. The park's Queens Museum is renowned for the "Panorama," a scale model of New York City, building by building. Nearby Citi Field is the stadium of the pro baseball team, the Mets.
AC-2512-101680

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