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Citadel Outlets Jobs (NOW HIRING)

Gap, Inc.

Retail Sales Associate - Citadel Outlets

Commerce, CA · On-site

$16.25 - $18.50/hr

About the Role As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing ...

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How much do citadel outlets jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for citadel outlets in the United States is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Sales Associate at Citadel Outlets, and why are they important?

To thrive as a Retail Sales Associate at Citadel Outlets, you need strong customer service skills, basic math proficiency, and preferably a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and store merchandising techniques is typically required. Outstanding communication, a positive attitude, and the ability to work well in a team help associates deliver excellent shopping experiences. These skills are crucial for meeting sales goals, ensuring customer satisfaction, and maintaining smooth store operations.

What is Citadel Outlets?

Citadel Outlets is a large outdoor shopping center located in Los Angeles, California, featuring a wide range of brand-name outlet stores offering discounted prices on clothing, accessories, shoes, and more. The center is known for its unique architecture inspired by ancient Assyrian design and is a popular destination for both locals and tourists. In addition to shopping, Citadel Outlets offers dining options, special events, and convenient amenities such as parking and shuttle services.

What is the difference between Citadel Outlets vs retail sales associate?

AspectCitadel OutletsRetail Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentOutlet mall setting, fast-paced, customer-focusedRetail store, customer interaction, flexible hours
Employer & IndustryOutlet malls, retail industryVarious retail stores, retail industry

Both roles involve customer service and sales skills, typically requiring similar credentials. Citadel Outlets employees work in a mall environment focused on outlet shopping, while retail sales associates work in individual stores. The main difference lies in the setting and scope of responsibilities, with Citadel Outlets offering a broader outlet shopping experience.

What are some typical responsibilities for retail associates working at Citadel Outlets?

Retail associates at Citadel Outlets are typically responsible for assisting customers, maintaining store displays, managing inventory, and ensuring a clean and inviting shopping environment. They often work as part of a team to meet sales goals, handle transactions at the register, and provide product recommendations. Collaboration with supervisors and other associates is common, especially during busy shopping seasons or promotional events. Flexibility and strong communication skills are key in this dynamic, customer-focused setting.
More about Citadel Outlets jobs
What cities are hiring for Citadel Outlets jobs? Cities with the most Citadel Outlets job openings:
What job categories do people searching Citadel Outlets jobs look for? The top searched job categories for Citadel Outlets jobs are:
Infographic showing various Citadel Outlets job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,423 per year, or $19.4 per hour.
Retail Sales Associate - Citadel Outlets

Retail Sales Associate - Citadel Outlets

Gap, Inc.

Commerce, CA • On-site

$16.25 - $18.50/hr

Part-time

Posted 14 days ago

Gap rating

6.8

Company rating: 6.8 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

20th of 102 rated fashion retailers

Job description

About the Role
As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach.What You'll Do
  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Promote loyalty by educating customers about our loyalty programs.
  • Seek out and engage with customers to drive sales and service using suggestive selling.
  • Enhance customer experience using all omnichannel offerings.
  • Be accountable to personal goals which contribute to overall store goals and results.
  • Support sales floor, fitting room, cash wrap, back of house, as required.
  • Maintain a neat, clean and organized work center.
  • Handle all customer interactions and potential issues/returns courteously and professionally.
  • Execute operational processes effectively and efficiently.
Who You Are
  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
  • Passionate about retail and thrive in a fastpaced environment.
  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

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