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Cit Jobs in Boston, MA (NOW HIRING)

This role is responsible for managing and growing a portfolio of high-value institutional relationships within Great Gray's CIT business, serving as the primary point of contact for enterprise-level ...

This role is responsible for managing and growing a portfolio of high-value institutional relationships within Great Gray's CIT business, serving as the primary point of contact for enterprise-level ...

Sales Associate

Boston, MA ยท On-site +1

$65K - $75K/yr

This includes roles across the SaaS and CIT businesses. Over the course of 4 to 6 months, you'll develop full-cycle selling skills with a focus on business development and high-velocity selling ...

Sales Associate

Boston, MA ยท On-site +1

$65K - $75K/yr

This includes roles across the SaaS and CIT businesses. Over the course of 4 to 6 months, you'll develop full-cycle selling skills with a focus on business development and high-velocity selling ...

Sales Associate

Boston, MA ยท On-site

$65K - $75K/yr

This includes roles across the SaaS and CIT businesses. Over the course of 4 to 6 months, you'll develop full-cycle selling skills with a focus on business development and high-velocity selling ...

Irrigation Technician

Plymouth, MA ยท On-site

$30 - $38/hr

CIT certification is a plus! The Perks * 401(k) plan with company match * Medical insurance * Dental insurance * Vision insurance * FSA/HSA * PerkSpot * Long-Term Disability and Life Insurance * Paid ...

Irrigation Technician

Plymouth, MA ยท On-site

$30 - $38/hr

CIT certification is a plus! The Perks * 401(k) plan with company match * Medical insurance * Dental insurance * Vision insurance * FSA/HSA * PerkSpot * Long-Term Disability and Life Insurance * Paid ...

Showing results 21-40

Cit information

What is a Certified Information Technician?

Certified Information Technicians (CITs) are professionals who specialize in managing and supporting information technology systems within organizations. They are responsible for installing, maintaining, and troubleshooting hardware and software, ensuring systems run efficiently and securely. CITs often provide technical support to users, set up networks, and may assist with cybersecurity measures. Certification demonstrates their expertise and commitment to staying current with evolving technology trends.

What are the key skills and qualifications needed to thrive as a CIT officer?

To thrive as a CIT (Crisis Intervention Team) officer, you need a solid background in law enforcement or mental health services, often accompanied by specialized CIT training and certification. Familiarity with de-escalation techniques, mental health assessment tools, and communication systems is crucial. Exceptional interpersonal skills, empathy, and patience help CIT officers effectively manage tense situations and support individuals in crisis. These competencies ensure safety, reduce the likelihood of escalation, and foster trust between law enforcement and the community.

What are some common challenges faced by a Customer Information Technology specialist, and how can they be addressed?

Customer Information Technology (CIT) specialists often encounter challenges such as managing multiple client requests simultaneously, ensuring data security, and keeping up with rapidly evolving technology. To address these, strong organizational skills and effective prioritization are crucial, as is staying up to date with the latest IT trends and security protocols. Building strong communication with both clients and internal teams also helps in preemptively identifying potential issues and providing proactive solutions, making the work environment more collaborative and efficient.

What is the difference between Cit vs Network Technician?

AspectCitNetwork Technician
Required CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentData centers, enterprise networksOffice, client sites, data centers
Industry UsageIT, telecommunications, networkingIT, telecommunications, networking
Job FocusDesigning, configuring, maintaining networksInstalling, troubleshooting, repairing network issues

The main difference between a Cit and a Network Technician is that a Cit typically focuses on designing and managing complex network systems, while a Network Technician primarily handles installation and troubleshooting tasks. Both roles require similar certifications and work in comparable environments, but their responsibilities differ in scope and focus.

What cities near Boston, MA are hiring for Cit jobs?

Cities near Boston, MA with the most Cit job openings:

Infographic showing various Cit job openings in Boston, MA as of August 2026, with employment types broken down into 81% Full Time, 9% Part Time, 1% Temporary, 3% Contract, 4% Nights, and 2% Summer. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Institutional Relationship Manager

Great Gray

Boston, MA โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago


Job description

Why Great Gray?
At Great Gray Group, we strive to set the bar for the retirement services industry. Our goal is to deliver advanced retirement solutions that combine our core fiduciary services with robust investment options, innovative technology, and dedicated client service. We focus on making choices clearer, transitions smoother, and the client experience more delightful. Complacency isn't in our vocabulary. Every day, we look for opportunities to better serve our clients, be an excellent business partner, and earn the trust of those who rely on us. 

The Role

Great Gray is looking to add an Institutional Relationship Manager on our Relationship Management team

This role is responsible for managing and growing a portfolio of high-value institutional relationships within Great Gray's CIT business, serving as the primary point of contact for enterprise-level accounts with a focus on institutional consultants and asset managers. This role partners closely with internal teams across Sales, Implementation, Product, and Operations to deliver a seamless client experience while identifying opportunities to deepen engagement and expand the utilization of Great Gray's CIT offerings.

Location

This position will work from our Boston, MA office. Great Gray currently supports a hybrid work model with 4 days onsite, and 1 day remote.

Visa sponsorship or transfer of an existing visa is not available for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship or transfer.

Responsibilities 

  • Serve as the primary accountable relationship owner for a portfolio of institutional consultant and/or asset management firms engaged with Great Gray's CIT offerings
  • Develop and execute comprehensive account plans for each assigned relationship, identifying opportunities to deepen engagement, expand product utilization, and drive measurable growth within the existing book
  • Conduct regular strategic business reviews with senior client stakeholders to uncover evolving needs, growth opportunities and emerging risks, and to build alignment between Great Gray and client objectives
  • Build and maintain multi-threaded relationships across client organizations, cultivating connections with C-suite executives, investment committees, operations teams, and other key decision-makers
  • Strategic communications with clients, ensuring timely and highly professional  client interactions across touchpoints
  • Serve as the internal advocate for enterprise clients, coordinating closely with Sales, Implementation Solutions, Legal, Compliance, Product, and Operations to ensure seamless service delivery and alignment of strategic priorities
  • Provide leadership for complex strategic initiatives, partnering with internal execution teams and external parties to ensure effective stakeholder alignment, clear ownership structures, and rigorous coordination to achieve successful outcomes
  • Monitor account health, track key relationship metrics, and proactively flag risks or opportunities to leadership
  • Maintain accurate and current records of all client activity, pipeline status, and relationship intelligence within the firm's CRM
  • Stay current on market trends, regulatory developments, and competitive dynamics affecting CITs and the defined contribution plan landscape
  • Other related duties as assigned

Qualifications & Experience

  • Bachelor's degree; advanced degree (MBA) or professional designation (CIMA, CFA, CAIA) preferred
  • 7+ years of experience in institutional account management, and preferably consultant relations, within financial services, asset management, or the retirement industry
  • Demonstrated track record of managing and growing complex, high-value client relationships at a national or institutional level
  • Deep familiarity with defined contribution retirement plans and institutional investment vehicles strongly preferred
  • Experience managing relationships with institutional consultants, asset managers, national accounts and/or aggregators, with a strong understanding and familiarity of networked relationships across these entities
  • Understanding of the consultant, plan sponsor and recordkeeper landscape, including how institutional clients evaluate and select investment vehicles
  • Proven ability to engage and build credibility with senior-level stakeholders across large, complex organizations
  • Strong consultative approach — able to understand client business objectives and translate them into relevant product and service solutions
  • Exceptional communication, presentation, and negotiation skills
  • Highly collaborative, with experience working cross-functionally with Implementation, Legal, Compliance, and Product teams
  • Proficiency with CRM platforms and ability to manage a complex pipeline with discipline and accuracy
  • Willingness to travel nationally as required to support client relationships and attend industry events
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively
  • Comfortable navigating ambiguity
  • Entrepreneurial mindset to bring best practice ideas to the team
  • Your standards reflect our core values: Growth Mindset, Disciplined Curiosity, Grit, Results Ownership, Collaboration

Base Pay Range*

$150,000-$200,000

*This base pay range is subject to change and may be modified in the future.

The pay range displayed above is the base pay compensation range that Great Gray expects to pay for this position at the time of this posting.  Individual compensation within this range depends on multiple factors, including, but not limited to, candidate’s prior education and relevant work experience and training as well as position location and local market demands.  Our pay-for-performance culture also includes participation in an annual incentive bonus plan for this position which is not included in the ‘Base Pay Range’ noted above.

Benefits
We have a comprehensive and competitive benefits package at Great Gray. Some of the highlights are:
·         Be an integral part of a high-growth organization!
·         Competitive compensation package
·         Group medical, dental and vision insurance
·         Employer-paid life and disability insurance
·         Annual well-being stipend
·         Eligible employees may also contribute to a 401(k) plan with an advantageous employer contribution model, upholding our mission to support our employees in retirement
 
Company Background 
Great Gray is the leading independent provider of trustee and administrative services to Collective Investment Trusts (“CITs”), with over $370 billion in CIT assets under management, across more than 1,020 funds. We proudly work with more than 80 subadvisors, including leading firms such as AllianceBernstein, American Funds, BlackRock, Franklin Templeton, MetLife, Neuberger Berman, PGIM, PIMCO and Raymond James. 
 
CITs are more than just an investment vehicle. They represent a forward-thinking approach to retirement planning. These tax-exempt, pooled investment vehicles are offered to employer-sponsored retirement plans, like 401(k)s. CITs are comparable to mutual funds, but, because they are tailored for the institutional retirement market, they can offer distinct advantages, including efficient administration and cost-effectiveness. CITs have a history dating back over 90 years; but they have gained favor over the past decade, driven by innovations, and Great Gray has been at the forefront.
 
Great Gray has consistently delivered year-over-year growth at an above market rate and is investing in the continued development of its core CIT business as well as complementary administrative services and technology solutions for the retirement market.
 
Madison Dearborn Partners (“MDP”) purchased Great Gray from Wilmington Trust in April 2023. As a result, Great Gray is an independent company owned by funds affiliated with MDP.
 
Investor Background 
MDP is a leading private equity investment firm based in Chicago. Since MDP's formation in 1992, the firm has raised aggregate capital of over $37 billion and has completed over 160 platform investments across nine flagship funds. MDP invests across five dedicated industry verticals, including financial services, healthcare, technology and government services.
 
Equal Employment Opportunity Policy
Great Gray Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status or other non-merit factor.
 
Accommodation Statement
Great Gray is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or need to request an accommodation for any part of our application or interview process, please contact us at: TalentAcquisition@GreatGray.com