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Cisco Voice Analyst Jobs (NOW HIRING)

OmniForce

Cisco Voice Administrator

Houston, TX

... analysis, and process improvements. Stay informed of emerging AI technologies and actively pursue ... Cisco Voice Administrator Qualifications Associate degree, technical certification, trade school ...

System One

Voice Analyst

Leesburg, VA · Remote

Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid ... Hands-on experience with Cisco Call Manager and Microsoft Teams Phone. * Experience with Five9 or ...

System One

Voice Analyst

Leesburg, VA · Remote

Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid ... Hands-on experience with Cisco Call Manager and Microsoft Teams Phone. * Experience with Five9 or ...

System One

Voice Analyst

Leesburg, VA · Remote

Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid ... Hands-on experience with Cisco Call Manager and Microsoft Teams Phone. * Experience with Five9 or ...

System One

Voice Analyst

Leesburg, VA · Remote

Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid ... Hands-on experience with Cisco Call Manager and Microsoft Teams Phone. * Experience with Five9 or ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

We are seeking an experienced Cisco Voice Engineer to support a missioncritical, technologydriven ... Strong communication skills for documentation, requirements analysis, and customer interaction ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$175K - $195K/yr

Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX ... Strong communication skills for documentation, requirements analysis, and customer interaction ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX ... Strong communication skills for documentation, requirements analysis, and customer interaction ...

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Cisco Voice Analyst information

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$66

How much do cisco voice analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for cisco voice analyst in the United States is $35.97, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $42.07 per hour, depending on experience, location, and employer.

What is the difference between Cisco Voice Analyst vs Cisco Network Engineer?

AspectCisco Voice AnalystCisco Network Engineer
CertificationsCCNA Voice, CCNP CollaborationCCNA Routing and Switching, CCNP Routing & Switching
Work EnvironmentFocus on voice and collaboration systemsBroader network infrastructure and routing
Job ResponsibilitiesConfigure, troubleshoot Cisco voice systems, VoIP, UC solutionsDesign, implement, maintain overall network infrastructure
Industry UsageTelecommunications, IT service providersIT, enterprise, service providers

The Cisco Voice Analyst specializes in voice and collaboration systems, focusing on VoIP and UC solutions, while the Cisco Network Engineer has a broader role managing overall network infrastructure. Both roles require Cisco certifications and are vital in telecommunications and enterprise environments, but their core responsibilities differ significantly.

What are popular job titles related to Cisco Voice Analyst jobs?

For Cisco Voice Analyst jobs, the most frequently searched job titles are:

Infographic showing various Cisco Voice Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $74,823 per year, or $36 per hour.

Cisco Voice Engineer

Sterling, VA • On-site

Sphinx Solutions, Inc.
IT Services • 11 - 50 employees
Learn more about Sphinx Solutions, Inc.external

Full-time

Posted 11 days ago

Job description

We are seeking an experienced Cisco Voice Engineer to support a mission critical, technology driven program for a key Government customer. This role focuses on designing, deploying, securing, and sustaining enterprise level Cisco Unified Communications solutions across a complex, highly secure environment.
Key responsibilities:
• Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX).
• Implement next generation voice system technologies and support first article engineering.
• Participate in security accreditation activities for all voice systems.
• Manage PKI/certificate requirements across Cisco UC components.
• Perform system upgrades, patching, and lifecycle maintenance for hardware and software.
• Provide engineering support for new site standups, including dial plan design and endpoint provisioning.
• Design, test, and deploy call center technologies (UCCX/UCCE), including user training and transition planning.
• Execute tasks related to call routing, SIP trunking, SRST, CUBE, and gateway configuration.
• Collaborate with customers and internal teams to gather and refine system requirements.
• Ensure compliance with enterprise standards, policies, and security procedures.
• Work within a large scale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications.
• Partner with network engineering and telecom teams on integration activities involving telephony, call center systems, and network infrastructure.
• Support secure communications devices and infrastructure, including VoIP phones, STEs, Viper phones, encryption devices, POTs/ISDN/leased lines, conference bridges, and call management servers.
Required Education, Experience, & Skills:
• Bachelor's or Master's degree in Computer Science, IT, Engineering, or related field
• Minimum of eleven (11) years of relevant Voice/UC engineering experience
• Strong technical expertise in:
o SIP signaling and call flows
o Secure Real Time Transport Protocol (SRTP)
o SIP, MGCP, H.323
o TCP/IP networking
o MPLS transport environments
o DNS and DHCP
o RTP media handling
• Experience supporting secure, enterprise scale voice environments
• Ability to troubleshoot complex call routing, signaling, and interoperability issues
• Strong communication skills for documentation, requirements analysis, and customer interaction
Preferred Education, Experience, & Skills:
• Advanced expertise in SIP signaling, call flows, and multi vendor integration
• Experience with H.323 in mixed protocol environments
• Cisco Certified Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications:
o CCNP Collaboration
o CCIE Collaboration (highly desirable)
• Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments
• Experience with secure communications devices (VoIP endpoints, STEs, Viper phones, encryption devices)
• Familiarity with government security accreditation processes and PKI/certificate management
• Experience designing or supporting call center technologies (Cisco UCCX/UCCE or Avaya equivalent)

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