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Cisco Field Support Engineer Jobs (NOW HIRING)

Navisoft

Desktop Support Engineer

Baltimore, MD · On-site

As a Field Support Engineer, you will provide onsite assistance to end-users and other IT teams by maintaining remote site infrastructure, including PC hardware/software, servers, and networks.

New

Navisoft

As a Field Support Engineer, you will provide onsite assistance to end-users and other IT teams by maintaining remote site infrastructure, including PC hardware/software, servers, and networks.

New

ShiftClicks

The Field Service Engineer is involved in all areas of microbiology equipment technology. This position is responsible for new equipment inspections and installations, administering preventative ...

Cisco

Technical Marketing Engineer

Milpitas, CA · On-site

$154K - $225K/yr

Guide the creation of field and customer-facing technical collateral, including technical white ... Support Proof of Concept (PoC) with Cisco's sales teams and executive leadership on large, flagship ...

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Cisco Field Support Engineer information

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How much do cisco field support engineer jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for cisco field support engineer in the United States is $29.12, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $36.54 per hour, depending on experience, location, and employer.

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Infographic showing various Cisco Field Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,578 per year, or $29.1 per hour.

Network Field Support Engineer

Fort Lauderdale, FL • On-site

ITRADE STEM
See more jobs at ITRADE STEMexternal

Full-time

Re-posted 10 days ago

Key responsibilities

  • Deliver responsive technical support to end users across office and jobsite locations, ensuring technology functions smoothly.

  • Deploy, configure, and manage Windows endpoints and support Microsoft 365 suite, including Outlook, Teams, SharePoint, and OneDrive.

  • Travel regularly to construction sites to provide on-site support and configure networking equipment.

Job description

At ITRADE STEM, we help create jobs and support the future of industries in space, technology, energy, and manufacturing. We do this by creating programs that help talent develop skills and support sustainable growth. Join us on our mission to Redefine STEM!

Job Overview:
We're seeking an IT Field Support Specialist Level 2 to deliver white-glove technical support across multiple job sites and office locations in the Dallas–Fort Worth area. In this hands-on role, you'll be the go-to resource for field and office teams, ensuring technology runs smoothly so project teams stay productive and connected. This is an excellent opportunity to join a growing organization and build your career in a dynamic industry that blends technology with engineering, procurement and construction innovation.

RESPONSIBILITIES:
  • Deliver responsive, high-quality technical support to end users across office and jobsite locations, maintaining exceptional customer service standards
  • Triage and resolve complex technical issues efficiently, documenting root causes and solutions to build institutional knowledge
  • Deploy, configure, and manage Windows endpoints including laptops, desktops, and standard business software across multiple locations
  • Provide expert support for Microsoft 365 suite including Outlook, Teams, SharePoint, and OneDrive synchronization
  • Manage iOS and Android mobile device support, troubleshooting connectivity and application issues
  • Maintain disciplined ticket management practices with clear communication of ETAs, progress updates, and resolution steps
  • Diagnose and resolve basic networking issues including DHCP, DNS, VPN, and VLAN configurations, escalating complex issues appropriately
  • Travel regularly to construction jobsites to provide on-site white-glove support and configure networking equipment
  • Monitor common technical issues proactively and drive projects through to completion with minimal supervision
  • Collaborate with field leadership to understand business needs and deliver technology solutions that enhance productivity
REQUIREMENTS:
  • Strong foundation in networking fundamentals: DHCP, DNS, VPN, VLANs, and IP addressing
  • Hands-on experience supporting Microsoft 365, SharePoint, and OneDrive in enterprise environments
  • Proven ability managing and troubleshooting both iOS and Android mobile devices
  • Demonstrated Windows administration skills including software deployment and system configuration
  • Exceptional written and verbal communication skills with a customer-service mindset
  • Meticulous attention to detail and disciplined approach to ticket management and documentation
  • Experience with Windows 10/11 endpoint management, imaging, auto-provisioning, and health monitoring
  • Knowledge of identity and access management including SSO/MFA and account provisioning workflows
  • Familiarity with endpoint security tools such as EDR, disk encryption, and secure wifi/VPN configurations
  • Proficiency with remote support tools for screen-sharing and remote assistance
  • Understanding of basic network monitoring, switch/AP configuration, and onsite router/AP setup
  • Experience with help desk/ticketing systems for intake prioritization, SLA management, and comprehensive documentation
  • Ability to work with asset management systems for tracking laptops, peripherals, and jobsite equipment
  • Bachelor's degree or equivalent practical experience preferred
  • 1–2+ years in progressively responsible technical support roles
  • Physical ability to lift up to 50 lbs occasionally and work in typical office and construction field conditions
NICE TO HAVE:
  • Previous experience supporting construction or field-operations environments where you've balanced office and remote site support
  • Scripting or automation skills for endpoint setup, configuration management, and health checks
  • Hands-on experience with network monitoring tools and intermediate switch/AP configuration
  • Exposure to knowledge base management and creating runbooks for common fixes and field checklists
WORK SETTING:
This is a high-travel role (approximately 95%) based in the Dallas–Fort Worth area, requiring daily travel to various job sites throughout the region. Candidates must be comfortable working primarily in active construction site environments with moderate noise levels, occasional dust, and varying weather conditions, with limited time in traditional office settings.