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Cigna Express Scripts Work From Home Jobs in Pennsylvania

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

WORK FROM HOME

Allentown, PA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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Cigna Express Scripts Work From Home information

What is a Cigna Express Scripts work from home job?

A Cigna Express Scripts work from home job is a remote position where employees perform duties related to pharmacy benefit management, customer service, or healthcare support from their own home. These jobs often include roles such as customer service representatives, pharmacy technicians, and claims processors. Employees use secure technology to access systems and assist members, providers, or pharmacies. Working from home provides flexibility, but employees are expected to meet the same performance and compliance standards as in-office staff.

What are the key skills and qualifications needed to thrive as a Cigna Express Scripts work from home customer service representative?

To thrive in a Cigna Express Scripts Work From Home customer service role, you typically need a high school diploma or equivalent, strong communication skills, and prior customer service experience. Familiarity with CRM software, call center systems, and basic computer proficiency are important technical requirements. Excellent listening skills, patience, and the ability to problem-solve independently are standout soft skills for this position. These abilities are crucial for effectively addressing member inquiries, resolving pharmacy benefit issues, and ensuring customer satisfaction in a remote environment.

What are some common challenges faced by employees working from home in the Cigna Express Scripts role, and how can they be addressed?

One common challenge for Cigna Express Scripts work-from-home employees is maintaining clear communication and collaboration with team members, as everyone is working remotely. To address this, the company provides virtual tools and regular check-ins to ensure everyone stays connected and aligned on tasks. Staying organized and managing time effectively are also important, since remote roles often require self-motivation and discipline. Seeking support from supervisors or participating in virtual team meetings can help overcome feelings of isolation and keep productivity high.

What is the difference between Cigna Express Scripts Work From Home vs Cigna Pharmacy Technician?

AspectCigna Express Scripts Work From HomeCigna Pharmacy Technician
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; pharmacy technician certification required
Work EnvironmentRemote, home-basedTypically in a pharmacy setting or retail location
Industry UsageCustomer service, claims processing, benefit managementDispensing medications, patient interaction, pharmacy operations

The main difference is that Cigna Express Scripts Work From Home roles focus on customer service and administrative tasks remotely, while Cigna Pharmacy Technicians work onsite or in retail pharmacies handling medication dispensing and patient care. Both roles require specific certifications and are integral to healthcare services but differ in work environment and daily responsibilities.

What cities in Pennsylvania are hiring for Cigna Express Scripts Work From Home jobs?

Cities in Pennsylvania with the most Cigna Express Scripts Work From Home job openings:

Sr. Account Executive - Express Scripts - Hybrid

Cigna

Philadelphia, PA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Cigna Healthcare rating

8.3

Company rating: 8.3 out of 10

Based on 239 frontline employees who took The Breakroom Quiz

40th of 888 rated healthcare providers


Job description

*This job can be filled to align with any Cigna/Evernorth multifunction office location*

The Sr. Account Executive manages the relationship with existing commercial clients. This position is the owner of the client relationship, development of long term account strategy and lead in meeting client immediate needs. The Sr. Account Executive is responsible for identifying up sell and expansion opportunities, and incorporating into annual strategic plan as well as client retention, achieving corporate strategic goals relative to client base and overall customer satisfaction. The Sr. Account Executive should have strong relationship building skills, a drive to exceed solution sales targets, an ability to deliver results in a fast paced environment, and a passion for serving clients and their members.
Essential Functions

  • Manage and strengthen client relationships and ensure satisfaction levels are met.

  • Responsible for client renewals, up sells and expansions and for meeting client retention targets.

  • Direct activities of internal Account Management team and extended team members as related to client strategic objectives and escalated service issues.

  • Special projects and task forces as assigned.

Qualifications

  • Bachelor's degree in related field or 14+ years of experience or Master's degree with 6+ years relevant experience

  • Experience working with consultants

  • Accountable for development of client-specific strategic plan, and ongoing monitoring of plan with adjustments made as necessary

  • Delivery of recurring business reviews with client (annually, quarterly)

  • Serve as account strategist for assigned accounts both internally and externally

  • Determine opportunities for up sells, expansions and maximizing opportunities for revenue growth

  • Interface directly with assigned clients and groups on a quarterly basis or more frequently as needed

  • Serves as the face of Express Scripts with ongoing communication to the client as necessary to maintain and grow relationship thereby, ensuring client retention

  • Strong PC skills including Microsoft Word, Excel, and PowerPoint; Working knowledge of financials.

  • Strong Project management skills

  • Superior verbal and written communication and presentation skills

  • Ability to negotiate, lead others, organize, analyze and interpret information

  • Ability to travel as needed to meet goals (up to 40%)

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation plan.


At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.


About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.


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About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

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