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Cics Support Jobs (NOW HIRING)

Neshent Technologies

CICS System Programmer

Tempe, AZ · On-site

$52.75 - $67/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

Neshent Technologies

CICS System Programmer

Higley, AZ · On-site

$53.75 - $68.25/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

Neshent Technologies

$54 - $68.75/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

Neshent Technologies

$53.50 - $68/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

Neshent Technologies

$53.50 - $68.25/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

EROS Technologies, Inc.

CICS Admin

Bentonville, AR · On-site

Configuration and support experience of CICS regions on z/OS platform - preferably utilizing CICSPlex SM Installation and maintenance experience of CICS system software products for all CICS systems ...

Neshent Technologies

$49.50 - $63/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

Centraprise

Mainframe CICS Admin

Web Services - creating and supporting of web services within CICS. * Broadcom ACF2 security - ability to install CICS security requirements, maintain ACF2 security within CICS and on all CICS ...

Zenius

Principal CICS Systems Programmer

Woodlawn, MD · On-site

Support the integration of CICS systems with other enterprise applications and services. Work with IBM utilities, including their installation, maintenance, and troubleshooting. Provide application ...

Morgan Stanley

Mainframe CICS Systems Engineer

Alpharetta, GA · On-site

$47.75 - $61.50/hr

EZ consists of experienced administration, operations and engineering staff required to support the ... The Mainframe CICS Systems Programmer/Engineer is responsible for all phases of CICS engineering ...

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Cics Support information

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How much do cics support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for cics support in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What is a CICS Support?

CICS Support professionals are IT specialists who manage and maintain IBM's Customer Information Control System (CICS) environments, which are widely used for transaction processing on mainframe systems. Their responsibilities include monitoring system performance, troubleshooting issues, applying patches and upgrades, and ensuring high availability for critical business applications. They also provide technical support to developers and users, help with disaster recovery planning, and ensure that CICS systems run smoothly and securely. Effective CICS Support is essential in industries where reliable mainframe transaction processing is critical, such as banking and insurance.

What skills and qualifications are needed for CICS Support?

To thrive as a CICS Support specialist, you need a strong understanding of mainframe systems, CICS architecture, and transaction processing, usually backed by experience or relevant IT qualifications. Familiarity with IBM z/OS, CICS monitoring tools, and scripting languages like REXX or JCL is commonly required. Analytical thinking, problem-solving, and effective communication are essential soft skills for diagnosing issues and coordinating with technical teams. These skills are critical for maintaining reliable transaction processing environments and minimizing business disruptions.

What are common challenges in CICS Support, and how can they be addressed?

CICS Support professionals often encounter challenges such as troubleshooting complex transaction failures, managing performance issues, and ensuring system availability during peak business hours. Addressing these challenges requires a strong understanding of mainframe environments, effective use of diagnostic tools, and proactive communication with development and operations teams. Staying updated on the latest CICS patches and best practices can also help in minimizing downtime and streamlining incident resolution.

What are popular job titles related to Cics Support jobs?

For Cics Support jobs, the most frequently searched job titles are:

CICS System Programmer

Tempe, AZ • On-site

Neshent Technologies
11 - 50 employees
Learn more about Neshent Technologiesexternal

$52.75 - $67/hr

Full-time

Posted 13 days ago

Job description

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration, and system-level troubleshooting, rather than application development.

Roles and Responsibilities
  • Ensure CICS production and test regions are stable, available, and operating efficiently.
  • Monitor system health, performance, and capacity, and proactively address availability risks.
  • Install, configure, maintain, upgrade, and patch CICS Transaction Server (CICS TS) environments.
  • Manage CICS regions, startup parameters (DFHSIT), resource definitions (RDO), and system configuration settings.
  • Perform CICS version migrations, upgrades, and PTF maintenance.
  • Monitor transaction performance, CPU utilization, storage usage, and system metrics.
  • Troubleshoot performance issues, abends, dumps, logs, and traces to identify root causes and implement fixes.
  • Provide production support and resolve complex CICS system-level incidents.
  • Work with security teams to manage secure access to CICS resources using RACF.
  • Support CICS integration with DB2, MQ, IMS, TCP/IP, and web services.
  • Support CICS environments operating across Sysplex and distributed environments.
  • Maintain accurate system documentation, configuration records, and operational procedures.
  • Follow established ITIL and change-management processes for system changes and production support.
Required Qualifications
  • 5+ years of experience working in IBM z/OS mainframe environments.
  • Strong hands-on experience with CICS Transaction Server (CICS TS).
  • Experience installing, configuring, maintaining, upgrading, and patching CICS.
  • Experience managing CICS regions, DFHSIT parameters, RDO resource definitions, and startup configurations.
  • Strong troubleshooting skills involving system dumps, logs, traces, abends, and performance issues.
  • Experience with CICS performance monitoring and tuning tools.
  • Strong understanding of mainframe system operations and infrastructure.
Preferred Qualifications
  • Experience supporting Sysplex environments.
  • Familiarity with monitoring tools such as OMEGAMON, MainView, or TMON.
  • Experience integrating CICS with DB2, MQ, IMS, TCP/IP, and distributed systems.
  • Knowledge of mainframe security and RACF.
  • Automation or scripting experience using REXX, Python, or Shell.
  • Experience supporting large-scale enterprise or financial services environments.

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