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Cics Support Jobs (NOW HIRING)

Donato Technologies, Inc

CICS Systems Engineer

Orlando, FL · On-site

$161K - $191K/yr

Support of all aspects of the CICS product including Maintenance , New Versions and releases, Troubleshooting, performance and tuning, enhancements, z/OS Connect, CPSM, CICS Explorer and evaluation ...

DS Technologies, LLC

CICS Systems Engineer

Homestead, PA · On-site

$157K - $186K/yr

Daily support and upkeep of the Mainframe CICS environment and associated processes. * Implement CICS vendor software maintenance and upgrades. * Troubleshoot, analyze, and resolve CICS issues ...

Syntricate Technologies

CICS Systems Programmer

Support of z/OS CICS monitoring products and tools. Qualifications : Required : • CICS Systems Programming Skills • zOS Systems Programming Skills • zOS Diagnosis Skills • Combined minimum of ...

Neshent Technologies

CICS System Programmer

Bapchule, AZ · On-site

$54.25 - $69.25/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

Neshent Technologies

CICS System Programmer

Chandler, AZ · On-site

$54.25 - $69/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

Neshent Technologies

$55.50 - $70.75/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

Neshent Technologies

CICS System Programmer

Mesa, AZ · On-site

$54.50 - $69.50/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

Neshent Technologies

$48.50 - $62/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

Neshent Technologies

$56 - $71.25/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

Neshent Technologies

CICS System Programmer

Phoenix, AZ · On-site

$54.50 - $69.50/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

Neshent Technologies

CICS System Programmer

Scottsdale, AZ · On-site

$55.50 - $70.50/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

Neshent Technologies

$55.75 - $71/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

Neshent Technologies

CICS System Programmer

Gilbert, AZ · On-site

$54.75 - $69.75/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

Neshent Technologies

$54.50 - $69.50/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

Neshent Technologies

CICS System Programmer

Goodyear, AZ · On-site

$53.75 - $68.50/hr

We are seeking a CICS System Programmer to administer, support, and optimize enterprise IBM CICS environments. This role focuses on CICS platform stability, availability, performance, configuration ...

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Cics Support information

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How much do cics support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for cics support in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What is a CICS Support?

CICS Support professionals are IT specialists who manage and maintain IBM's Customer Information Control System (CICS) environments, which are widely used for transaction processing on mainframe systems. Their responsibilities include monitoring system performance, troubleshooting issues, applying patches and upgrades, and ensuring high availability for critical business applications. They also provide technical support to developers and users, help with disaster recovery planning, and ensure that CICS systems run smoothly and securely. Effective CICS Support is essential in industries where reliable mainframe transaction processing is critical, such as banking and insurance.

What skills and qualifications are needed for CICS Support?

To thrive as a CICS Support specialist, you need a strong understanding of mainframe systems, CICS architecture, and transaction processing, usually backed by experience or relevant IT qualifications. Familiarity with IBM z/OS, CICS monitoring tools, and scripting languages like REXX or JCL is commonly required. Analytical thinking, problem-solving, and effective communication are essential soft skills for diagnosing issues and coordinating with technical teams. These skills are critical for maintaining reliable transaction processing environments and minimizing business disruptions.

What are common challenges in CICS Support, and how can they be addressed?

CICS Support professionals often encounter challenges such as troubleshooting complex transaction failures, managing performance issues, and ensuring system availability during peak business hours. Addressing these challenges requires a strong understanding of mainframe environments, effective use of diagnostic tools, and proactive communication with development and operations teams. Staying updated on the latest CICS patches and best practices can also help in minimizing downtime and streamlining incident resolution.

What are popular job titles related to Cics Support jobs?

For Cics Support jobs, the most frequently searched job titles are:

CICS Systems Engineer

Orlando, FL • On-site

Donato Technologies, Inc
IT Services • 51 - 200 employees
Learn more about Donato Technologies, Incexternal

$161K - $191K/yr

Contractor

Re-posted 16 days ago

Job description

Role: CICS Systems Engineer

This role is onsite and preferred to be in Pittsburgh or Lake Mary (Northern Orlando, FL) via hybrid in office work arrangement.

Duration: 9 Months or longer

Summary:

Team Overview: CICS Team supports over 700 CICS Regions in several SYSPLEXs. Support of all aspects of the CICS product including Maintenance , New Versions and releases, Troubleshooting, performance and tuning, enhancements, z/OS Connect, CPSM, CICS Explorer and evaluation of new tools. Strong CICS background to staff a position within the CICS support group. The CICS support group interfaces with the business and other technical teams to provide a world class platform for the client. The candidate should be able to implement CICS vendor software maintenance and possess the knowledge of performance and tuning, have good troubleshooting and diagnosis skills and provide business unit support and testing. This opportunity will provide the individual with an exposure to many aspects of CICS systems and system programming. The individual is required to participate in a 24x7 on call rotation with the team, providing 24 x 7 problem resolution and high systems availability. Interfacing with management and the technical staff to plan and prioritize projects tasks in accordance with departmental goals.

In this role, you’ll make an impact in the following ways:

  • Daily support and upkeep of the Mainframe CICS Environment and supporting products and processes.
  • Work with IBM and vendor utilities and be able to work with various technical groups to support real-time business functions.
  • Hands on experience with the latest z/OS Versions and Release levels and Products including CICS TS V5.5 & V6.1, CPSM, CICS Explorer, z/OS connect, SMF, DFSMS, JCL, DFHSM, DFDSS, FDR, SYNCSORT, SMPE, TSO, SDSF, RACF, SVC Dumps, ACF2, MQ, Top secret ,CA Sysview, TCP/IP,CAFC, IPCS, DB2, VSAM. Mainframe Disaster Recovery / Data Center Rotations.
  • Utilization of ServiceNow (Project, Incident and Change Management), and working directly with the user community, and vendor technical support personnel
  • To be successful in this role, we’re seeking the following:
  • Minimum of 5 years + experience in CICS. B.S. or B.A. or equivalent work experience required; advanced degree beneficial; certification beneficial
  • Knowledge of CICS/TS internals and operations
  • Proficient in the use of JCL and working with various vendor utility programs
  • Good analytical skills, debugging skills, knowledge of COBOL and CICS Command Level language programming
  • Good communication skills both written and oral are required as the individual must interface with application developers, support teams, software vendors and management staff
  • Ability to provide 24x7 on call support on a rotational basis and Experience with zOS CONNECT and/or zOSMF

Require a candidate with strong CICS background to staff a position within the CICS support group. The CICS support group interfaces with the business and other technical teams to provide a world class platform. The candidate should be able to implement CICS vendor software maintenance, z/OS Connect interfaces with CICS, CPSM, CICS Explorer and possess the knowledge of performance and tuning, have good troubleshooting and diagnosis skills and provide business unit support and testing. This opportunity will provide the individual with an exposure to many aspects of CICS systems and system programming. The individual is required to participate in a 24x7 on call rotation with the team, providing 24 x 7 problem resolution and high systems availability. Interfacing with management and the technical staff to plan and prioritize projects tasks in accordance with departmental goals.