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Day Shift, 0600-1430 hours.

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It's More Than a Job, It's a Calling!

Position: Public Safety Officer I - Armed

Location: Lutheran General hospital; Park Ridge, IL.

Full Time; 1st shift

~6am-2:30pm

Major Responsibilities:

• Provides security serviceswith a customer-service approach, focusing onprofessionalism, fairness, and compassion eveninchallenging circumstances andin accordance withpolicies, procedures, and training.

• Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor.Isalert, observant, and ethical.Complies withand enforces all safety and security rules and regulations. Maintains Department uniform and equipmentingood repair.

• Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to inspections toidentifyvulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches.Assiststeam members, patients, and visitors by providing information, directions, and physical help. Ensures traffic control, monitors conduct of visitors onpremises andconfronts unauthorizedpersonsfor questioning.

• Prevents, responds to, and investigates workplace violence. Responds to service calls, such as combative or threatening patients or visitors and team member incidents.

• Serves as a primary resource for de-escalation,utilizinguse offorcewhen necessary (e.g.conducted electricalweapon(CEW),handcuffing.)

• Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats.

• Respondsimmediatelytoemergencyand crisis situations; physically intervenesin accordance withtraining to situations that havea potentialfor injury.

• Investigatesincidents that occur on AdvocateHealthproperty andcompletestimelyandaccuratereports. Addresses and escalates complaints to theappropriate leaderand provides supporting documentation.

• Performs liaison rounding duties to cultivate close partnerships with all departmentsand units. Delivers security awareness education to team members toleveragetheirassistancein the overall security of the site.

• Liaisons withfederal,state,and local law enforcement and first responder agencies. Coordinates, briefs, andmonitorsevery law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.

• Maintains current Department training standards in radio communications, verbal de-escalation,hemorrhage control (e.g. "STOP the BLEED"), CPR, application of clinical restraints, conducted energy weapon (e.g.TASER), to include training on any/all department-issued equipment and/or requirements identified intraining academy andthe Annual Training Plan.

• Assistswith exteriortraffic and crowd control, including parkingenforcement, valet parkingassist, and vehicularassistance.

• UtilizesInterview and Interrogation tactics touncover information about incidents that have occurred.

• Completes patrolling with a community-orientedapproach.

Licensure, Registration, and/or Certification Required:

• Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role. Recertification is notrequired.

• For North Carolina teammates, an Armed Guard License issued by NCPrivateProtective Services must be obtained within1year andmaintainedthrough training and competency assessments.

• NIMS Compliance Certification

• Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).

• Must meet State of IL Department of Financial and Professional Regulation licensing requirements andableto obtain a Firearm Control Card (FCC) for Proprietary Personnel within90 daysof hire.

• Stop the Bleed Certification

• A valid driver's license issued by the Division of Motor Vehicle.

• Certified in Conducted Energy Weapon (e.g.TASER) use within90 daysof hire and periodically thereafter.

• Maintains strong awareness of street drugs, gang activity, and human trafficking.

Education Required:

• High School Diploma or GED

Experience Required:

• Typically requires1yearsof experience in a security, related public safety, or customer service area that includesexperiencesin responding to emergent situations andidentifyingand resolving issues that pose a potential risk to patients, visitors,teammatesand/or property.

Knowledge, Skills & Abilities Required:

• An above average level of emotional intelligence, includingempatheticand compassionate responses toteammate,visitor,and patient incidents.

• The ability to function ina work environment in whichwe maximize teammate talent, treat each other with respect, and care for one another like family and with kindness.

• Adailycommitment to patient-centered safety practices.

• Collaborative workwith medical staffand external law enforcement, asappropriate.

• The ability toremain calm under pressure to support a safe, welcoming, and therapeutic environment for everyone in the facility.

• The ability to interact with peers with positive intent andcreateinnovativesolutions through collaborative relationships.

• Must successfully pass background investigation, drug screen, pre-placement physical and psychological screening assessment post-offer, pre-employment and periodically thereafter.Teammates already employed in Public Safety Officerpositionprior to "7-28-24" will have18 monthsto comply.

• Illinois team members must have completedStateof Illinois 20-hour Basic Security Officer course with semi-automatic pistol endorsement.

• Willingness to carry a department authorized firearm while on duty.The firearm and level III holster must bepurchasedupon hire, supplied, andmaintainedby the Officer as outlined in the Public Safety Firearms Policy and approved by theDepartmentRange Masters.

• Required annually to achieve a passing score of 70% or greater on the State of IL Mandatory Annual Active Duty and Retired Officer Handgun Qualification Course of Fire, un-assisted.Probationary Officers must completerangequalificationwithin their 90-day probationary period and must attend the first qualification date within their probationary period.

• Demonstrated ability to exercise mature judgment and sound reasoning whilemaintaininga courteous and tactful demeanor in dealings withteammates, visitors, and patients, even if they are verbally aggressivepersons.

• Demonstrated experience in quickly assessing dangerous situations and takingappropriate action.

• Demonstrated ability in verbal and written communications.

• Ability to use a computer to document work (e.g.Microsoft Word, Excel, navigating a web page, and database entry).

• Ability to defendself-and/orothers in case of physical confrontations when de-escalation efforts fail and there is cause tophysically restrain a person against their will who isnon-compliantandcommitting a criminal act orlacks capacity and isattemptingto elope.

• Ability to communicate effectively with people; ability to hear radio and telephone communications at both high and low decibels.

• Ability to communicate via radio and telephone with clear diction without impediments.

Physical Requirements and Working Conditions:

• Must sit, stand, walk, and drive throughout the workdayand mustlift upto 35 lbs. occasionally. Must be able to push/pull with 35 lbs. of force.

• Mustpossessthe handstrength, dexterity, and ability to safelyoperatea firearm.Must perform all functions of operating, loading/un-loading, breaking down and cleaning a firearm un-assisted and withoutassistdevices.

• Have 20/20 vision in both eyesorcorrectable to 20/20 with corrective lenses in both eyes.

• May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards. Protective clothing must bewornas necessary.

• Operates allequipmentnecessary to perform the job.

• Frequent exposure to aggressive behavior and emotionally charged situations.

• Must be able to handle personal stress andpossible violence.

• Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able toassistclinical teammateswith lifting patients of all sizes.

Preferred Knowledge, Skills & Abilities:

• Behavioral Threat Assessmentknowledge

• Use of Force Review

• Crime through environmental design awareness

• Ability to present material andfacilitatemeetings

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental ...