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Chime Jobs in New York (NOW HIRING)

Chime Financial, Inc

Director Engineering

New York, NY · On-site

About the role Chime is looking for a Director of Engineering to lead our AI & App Experience (AAX) organization - the team building the next generation of the Chime member experience. AAX owns Jade ...

Chime Financial, Inc

Director Engineering

New York, NY · On-site

About the role Chime is looking for a Director of Engineering to lead our AI & App Experience (AAX) organization - the team building the next generation of the Chime member experience. AAX owns Jade ...

Chime Financial, Inc

Product Designer

New York, NY · On-site

About the role We're hiring a Product Designer to lead the design of some of Chime's most important member experiences across Growth, Spending, or Lending . This is a highly influential individual ...

Chime Financial, Inc

Senior Security Engineer

New York, NY · On-site

$125K - $171K/yr

We created Chime-a financial technology company, not a bank*-on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we ...

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How much do chime jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for chime in New York is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $22.88 per hour, depending on experience, location, and employer.

What is a Chime?

A Chime job typically refers to a position at Chime, a financial technology company that provides mobile banking services. Roles at Chime vary across departments like customer service, engineering, product management, and marketing. Employees help develop and support banking solutions, ensuring a seamless experience for users. Chime emphasizes a customer-first approach, innovation, and a collaborative work environment.

What are the key skills and qualifications needed to thrive as a Chime Customer Support Specialist, and why are they important?

To excel as a Chime Customer Support Specialist, you need a solid understanding of banking products, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM systems, digital banking platforms, and communication tools like Zendesk or Salesforce is commonly required. Strong problem-solving abilities, patience, and effective communication skills help specialists resolve customer inquiries and build trust. These skills are essential to ensure customer satisfaction and maintain Chime’s reputation for efficient, user-friendly financial services.

What are some common challenges faced by Chime customer service representatives, and how can applicants prepare for them?

Chime customer service representatives often handle high volumes of inquiries, especially during peak times or system outages, which can be challenging. They must address sensitive financial concerns, resolve account issues, and provide clear communication, often under pressure. To prepare, applicants should develop strong problem-solving skills, practice active listening, and familiarize themselves with digital banking platforms. Staying calm and empathetic while managing multiple tasks is key to success in this role.

What is the difference between Chime vs Customer Service Representative?

AspectChimeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer financial or banking knowledgeHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote or in-office, fintech industry, customer-focusedCall centers, retail, or office settings, customer-focused
Industry UsageFinancial technology, banking servicesBanking, retail, telecommunications, various sectors
Common Search/ComparisonChime vs Customer Service Representative

Chime is a fintech company offering digital banking services, often employing customer service reps to assist clients. Customer Service Representatives work across various industries, including banking and retail, providing support. While both roles involve customer interaction, Chime-specific roles focus on digital banking support, whereas Customer Service Representatives may work in diverse sectors.

What are popular job titles related to Chime jobs in New York?

For Chime jobs in New York, the most frequently searched job titles are:

What job categories do people searching Chime jobs in New York look for?

The top searched job categories for Chime jobs in New York are:

Chime jobs near you
Infographic showing various Chime job openings in New York as of August 2026, with employment types broken down into 12% As Needed, 74% Full Time, and 14% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,185 per year, or $22.2 per hour.

Director, Associate General Counsel, Privacy, Cybersecurity, and AI

Chime Financial, Inc

New York, NY • Hybrid

Full-time

Re-posted 25 days ago

Job description

About the Role 

Chime is looking for an Director, Associate General Counsel to lead our Privacy & Security team. The Director will work cross-functionally with marketing, security, engineering, product, data, and member support teams to manage Chime's privacy program in compliance with applicable privacy and data security laws and regulations. The Associate General Counsel will also play a key role in Chime's AI governance program.

The base salary offered for this role and level of experience will begin at $264,000 and up to $345,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to
  • Advise teams on privacy laws, with a particular emphasis on financial privacy
  • Take the lead in maintaining Chime's privacy program to ensure it meets evolving regulatory expectations
  • Work cross-functionally to develop and help manage privacy impact assessments and ensure that privacy by design is embedded in everything Chime does
  • Work collaboratively with product counsel to advise on privacy aspects of product design
  • Develop and conduct both general and role-specific privacy trainings
  • Support Chime's security team, including by supporting scenario planning exercises and advising on reportability of incidents to the extent they arise
  • Stay abreast of regulatory and industry trends in privacy and security laws, including new regimes and requirements that may become applicable as the business evolves, and work with cross functional partners to implement necessary changes 
  • Help maintain and update privacy and security policies and notices
To thrive in this role, you have
  • 10+ years of relevant experience, including at least 3 years in-house, with an emphasis on helping build or maintain privacy and security programs
  • Interest in, and experience advising on, AI enablement and governance
  • Experience advising a security team on best practices and preparedness
  • Proven track record leading a team
  • Ability to translate legal and regulatory expectations into actionable, pragmatic guidance
  • Experience helping to craft privacy policies and procedures for business teams while advising on risks and providing practical options for mitigating those risks
  • Flexibility in managing shifting priorities as part of a creative and dynamic business
  • Outstanding professional judgment and excellent communication and drafting skills
  • Comfort with advising senior business leaders (including executive-level management)

#LI-BE1 #LI-Hybrid

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