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Child Support Intake Specialist Jobs (NOW HIRING)

Synergy

Customer Support - Intake Specialist

Orlando, FL · On-site +1

$36K - $42K/yr

Think of this position as a combination of client service + intake specialist + case coordinator + legal/administrative support. You'll communicate with clients, open and manage new cases, track ...

Youth Advocate Programs

Intake Specialist

Freemansburg, PA · On-site

$17.50 - $23.50/hr

The Intake Specialist plays a vital role in initiating and completing the intake process for ... support in a human services setting. * Experience in child welfare, case management intake, or ...

Youth Advocate Programs

Intake Specialist

Bethlehem, PA · On-site

$17.50 - $23.50/hr

The Intake Specialist plays a vital role in initiating and completing the intake process for ... support in a human services setting. * Experience in child welfare, case management intake, or ...

MercyFirst

Intake Specialist

Syosset, NY · On-site

$54K - $57K/yr

Complete intakes, including initial assessments, orient child/family to the program & obtain ... Training to support professional and personal development * Employee wellness program * Employee ...

Lawrence Hall

Foster Care Intake Specialist

Chicago, IL · On-site

$19.25 - $25.75/hr

A cornerstone program is Foster Care, supporting DCFS-referred youth ages 0-21 with safe, nurturing ... Active Child Welfare License preferred, training provided upon hire. * Active listener and high ...

Lawrence Hall

Foster Care Intake Specialist

Chicago, IL · On-site

$18.25 - $24.50/hr

A cornerstone program is Foster Care, supporting DCFS-referred youth ages 0-21 with safe, nurturing ... Active Child Welfare License preferred, training provided upon hire. * Active listener and high ...

Lawrence Hall

Foster Care Intake Specialist

Chicago, IL · On-site

$53K - $60K/yr

A cornerstone program is Foster Care, supporting DCFS-referred youth ages 0-21 with safe, nurturing ... Active Child Welfare License preferred, training provided upon hire. * Active listener and high ...

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Child Support Intake Specialist information

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How much do child support intake specialist jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for child support intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What does a Child Support Intake Specialist do?

A Child Support Intake Specialist assists individuals in initiating child support cases by gathering necessary information, verifying documentation, and explaining the process. They serve as the first point of contact for clients seeking child support services, ensuring that all required forms are completed accurately. Additionally, they may interview clients, enter data into case management systems, and provide information about child support laws and procedures. Their work helps ensure that child support cases are processed efficiently and families receive the assistance they need.

How does a Child Support Intake Specialist typically interact with clients and other agencies during the intake process?

A Child Support Intake Specialist frequently serves as the first point of contact for clients initiating child support cases. They conduct interviews, gather necessary documentation, and explain the intake process to ensure clients understand their rights and responsibilities. Specialists also collaborate with legal staff, social workers, and government agencies to verify information and facilitate case progression. This role requires strong communication skills, empathy, and attention to detail to manage sensitive situations and maintain accurate records.

What are the key skills and qualifications needed to thrive as a Child Support Intake Specialist, and why are they important?

To thrive as a Child Support Intake Specialist, you need a solid understanding of family law, case management, and data entry, typically supported by a high school diploma or associate degree. Familiarity with case management software, state databases, and document management systems is essential. Strong interpersonal skills, attention to detail, and the ability to handle sensitive information with discretion make someone stand out in this position. These skills ensure accurate case processing, effective client interactions, and compliance with legal and procedural requirements.

What are popular job titles related to Child Support Intake Specialist jobs?

For Child Support Intake Specialist jobs, the most frequently searched job titles are:

Infographic showing various Child Support Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Customer Support - Intake Specialist

Orlando, FL • On-site, Remote

Synergy
501 - 1,000 employees
Learn more about Synergyexternal

$36K - $42K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Key responsibilities

  • Manage new client and case intake from beginning to end

  • Open new cases and maintain accurate information in the case management system

  • Send, track, and follow up on important documents

Job description

Job Type
Full-time
Description
ARE YOU GREAT WITH PEOPLE AND EVEN BETTER AT KEEPING THINGS ORGANIZED?
Maybe you've worked in a law office. Maybe you've handled patient intake in healthcare, managed customers in retail or hospitality, worked with insurance claims, or spent your day solving problems for people.
Whatever your background, if you're the person others count on to communicate, follow through, stay organized, and get things done, you may be exactly who we're looking for.
Synergy is growing, and we're looking for our next Client Engagement Specialist.
Think of this position as a combination of client service + intake specialist + case coordinator + legal/administrative support.
You'll communicate with clients, open and manage new cases, track documentation, coordinate with multiple parties, and make sure important details don't get missed.
No legal experience? That's okay. We can teach you our business.
What we can't teach as easily is a genuine desire to help people, strong communication skills, attention to detail, accountability, and the drive to grow.
Requirements
WHAT WILL YOUR DAY LOOK LIKE?
No two days are exactly the same, but you can expect to:
  • Talk with clients and partners by phone and email and make sure they receive exceptional service
  • Manage new client and case intake from beginning to end
  • Open new cases and maintain accurate information in our case management system
  • Send, track, and follow up on important documents
  • Manage a busy intake inbox and make sure requests don't sit unanswered
  • Communicate with attorneys, clients, insurance companies, healthcare providers, lienholders, government agencies, and internal teams
  • Document conversations and case activity accurately
  • Keep multiple cases, deadlines, and priorities moving at the same time
  • Help clients understand what happens next and make them feel supported throughout the process
  • Learn the world of settlement services and become an expert in your assigned area

YOU'LL PROBABLY LOVE THIS JOB IF...
  • You're a people person who also loves organization.
  • You're the person who notices when something hasn't been completed and follows up.
  • You can have 10 things going on and still keep track of #11.
  • You don't mind picking up the phone and talking to people.
  • You write professional emails and communicate clearly.
  • You can work with someone who is frustrated without becoming frustrated yourself.
  • You like solving problems instead of passing them along.
  • You're comfortable learning new technology and systems.
  • You take ownership of your work.
  • You want an opportunity to grow into something bigger.

YOU MAY ALREADY HAVE THE EXPERIENCE WE'RE LOOKING FOR
We're especially interested in meeting candidates with experience in:
  • Legal assistant or legal support
  • Law firm intake
  • Case management or case coordination
  • Medical or patient intake
  • Healthcare administration
  • Insurance or claims
  • Customer service
  • Client services
  • Hospitality
  • Retail management
  • Administrative support

Don't count yourself out because you've never worked in the legal industry.
If you've spent your career helping people, managing information, solving problems, juggling competing priorities, and keeping things organized, those skills can translate extremely well to Synergy.
WHAT YOU'LL NEED
  • 1+ year of customer-facing, client service, intake, administrative, legal, healthcare, insurance, hospitality, retail management, or similar experience
  • High school diploma or equivalent; Associate's or Bachelor's degree preferred
  • Excellent written and verbal communication skills
  • Strong attention to detail and follow-through
  • Ability to prioritize and manage multiple responsibilities
  • Confidence speaking with clients and professionals by phone
  • Working knowledge of Microsoft Outlook, Word, and Excel
  • Comfort learning databases, case management systems, and new technology
  • A professional, positive, and client-focused approach

WE ARE LOOKING FOR MORE THAN A RESUME
Experience matters, but so does how you show up.
At Synergy, our values are Professionalism, Respect, Integrity, Dedication, and Empathy - PRIDE.
We want people who care about the quality of their work, care about the people they're helping, support their teammates, and aren't afraid to raise their hand for the next opportunity.
DON'T JUST FIND YOUR NEXT JOB. BUILD YOUR NEXT CHAPTER.
We want our employees to grow with us.
As you learn the business and demonstrate your abilities, you'll have opportunities to expand your knowledge, take on new challenges, and pursue advancement within Synergy.
We support our team through:
  • Internal career advancement opportunities
  • Leadership development
  • Continuing education and professional development
  • Cross-training and exposure to different areas of the business
  • Opportunities to build specialized industry knowledge

AND YES, THE BENEFITS MATTER TOO.
Our comprehensive benefits package includes:
  • Competitive compensation
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Paid time off
  • Paid holidays
  • Professional development opportunities
  • Wellness initiatives
  • Community involvement and volunteer opportunities

SOUND LIKE YOU?
If you're reading this thinking, "I could be really good at this," we want to hear from you.
You don't need to check every box. You don't need years of legal experience.
We're looking for smart, motivated, service-minded people who communicate well, take ownership, pay attention to details, and want an opportunity to grow.
Bring your experience. Bring your personality. Bring your drive.
Come grow with Synergy.
Salary Description
$36,000 - $42,000/year

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